We had such a fantastic experience at Hays Travel in Failsworth when booking our holiday to New York and Nashville. Maddie was absolutely amazing from start to finish and went above and beyond t... Ver mais
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Localização
Trocar localizaçãoUnit 1 Failsworth Shopping Centre, Off Oldham Rd, M35 0AY Failsworth, GB
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Veja o que dizem as avaliações
All the staff at the Failsworth branch are lovely, very helpful and cannot do enough to sort out any problems. Booking our holiday was very easy; highly recommended
We cannot thank Paula and the team enough for their absolutely fantastic service. They were so professional and couldn’t do enough for us thank you Paula and the team for looking after us five star pl... Ver mais
A empresa respondeu
This is the first time that we have used Hay's travel and it won't be the last. We were looking for a holiday to mark our wedding anniversary and Maddy was extremely helpful and we have booked to go... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
Unit 1 Failsworth Shopping Centre, Off Oldham Rd, M35 0AY, Failsworth, Reino Unido
- 01614645546
4,9
Excelente
699 avaliações
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Have always used Hays in Failsworth as…
Have always used Hays in Failsworth as staff are so helpful and friendly. This visit to book a September break was sorted out by Debbie in no time. Thank you. X
26 de agosto de 2026
All the staff at the Failsworth branch…
All the staff at the Failsworth branch are lovely, very helpful and cannot do enough to sort out any problems. Booking our holiday was very easy; highly recommended
26 de agosto de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Excellent Service - Highly Recommend
We had such a fantastic experience at Hays Travel in Failsworth when booking our holiday to New York and Nashville. Maddie was absolutely amazing from start to finish and went above and beyond to help us find the holiday that was perfect for us. She was so friendly, helpful and patient throughout the whole process.
Jasmine was also brilliant and stepped in to help us the second time we visited when Maddie was busy, making sure we were always looked after.
The whole team were incredibly welcoming and made what could have been a stressful process feel really easy and enjoyable. We couldn’t have asked for a better experience and would definitely recommend the Failsworth team to anyone looking to book their next holiday. We will always stick to this branch now.
A huge thank you to Maddie, Jasmine and the whole team! We can’t wait for New York and Nashville! ✈️🗽🎶
20 de agosto de 2026
Resposta da Hays Travel - Failsworth
C,
Thank you so much for your wonderful feedback! We are absolutely thrilled to hear you had such an amazing experience with our team. It's fantastic to know that our colleagues were friendly, helpful, and patient, making your booking stress-free. We truly appreciate your kind words and look forward to helping you plan your next adventure!
Kind Regards
Hays Travel Failsworth
Hays Travel FailsworthStaff especially Paula give exception…
Staff especially Paula give exception service, very knowledgeable, kind, polite friendly understanding my needs n produces the holida to my Exact needs Superstar Thank you
21 de agosto de 2026
Resposta da Hays Travel - Failsworth
Sheila Murray,
Thank you for your wonderful 5-star review! We are so pleased to hear that our team provided such exceptional service and understood your needs perfectly. We hope you have a fantastic holiday!
Kind Regards
Hays Travel Failsworth
This is the first time that we have…
This is the first time that we have used Hay's travel and it won't be the last. We were looking for a holiday to mark our wedding anniversary and Maddy was extremely helpful and we have booked to go to Italy.
Maddy was courteous, patient and helpful. She is a credit to the company.
19 de agosto de 2026
Resposta da Hays Travel - Failsworth
Edwin MASSEY,
Thank you for your wonderful feedback! We are so pleased to hear that your first experience with us was excellent and that you've booked a special anniversary trip to Italy. We appreciate your kind words about our team member.
Kind Regards
Hays Travel Failsworth
Like every time I book with hays travel…
Like every time I book with hays travel I find the staff very friendly and helpful.
I turn up with nothing but a date really and come away with an holiday booked and looking forward to .
18 de agosto de 2026
Resposta da Hays Travel - Failsworth
Ian,
Thank you for your wonderful feedback! We are so pleased to hear that our team consistently provides friendly and helpful service, making your holiday booking experience enjoyable. We look forward to helping you plan many more exciting trips!
Kind Regards
Hays Travel Failsworth
Resposta da Hays Travel - Failsworth
Barbara Lawrence,
Thank you so much for your wonderful 5-star review! We are delighted to hear that you consistently receive great service from us. Your loyalty is truly appreciated.
Kind Regards
Hays Travel Failsworth
Alway a friendly welcome
Alway a friendly welcome, always able to get us the best price, staff knowledgable and helpful we wouldn’t go anywhere else.
15 de agosto de 2026
Resposta da Hays Travel - Failsworth
Trevor,
Thank you so much for your wonderful review! We are delighted to hear that you always receive a friendly welcome and that our knowledgeable staff are able to find you the best prices. We truly appreciate your loyalty.
Kind Regards
Hays Travel Failsworth
Resposta da Hays Travel - Failsworth
Gary Smith,
Thank you for your wonderful feedback! We are so pleased we could quickly arrange the hotel and flights you were looking for.
Kind Regards
Hays Travel Failsworth
We cannot thank Paula and the team…
We cannot thank Paula and the team enough for their absolutely fantastic service. They were so professional and couldn’t do enough for us thank you Paula and the team for looking after us five star plus service thanks Julie.
8 de agosto de 2026
Resposta da Hays Travel - Failsworth
Julie,
Thank you so much for your wonderful feedback! We are so pleased to hear that our team provided such fantastic service and looked after you so well. We truly appreciate your kind words.
Kind Regards
Hays Travel Failsworth
Very helpful staff …
I dealt with Maddie at the Failsworth Branch and she was very helpful and found the holiday I asked for with all the facilities.
13 de agosto de 2026
Resposta da Hays Travel - Failsworth
Janet Davies,
Thank you so much for your fantastic 5-star review! We are delighted to hear that you received such helpful service and that we were able to find the perfect holiday for you with all the facilities you requested.
Kind Regards
Hays Travel Failsworth
I was stressed booking a holiday on my…
I was stressed booking a holiday on my own but after talking to i think she was called diane she found me a holiday with no fuss and a great bargain
13 de agosto de 2026
Resposta da Hays Travel - Failsworth
Ann ROTHWELL,
Thank you for your lovely feedback! We are so pleased to hear that our team was able to help you find a fantastic holiday with ease.
Kind Regards
Hays Travel Failsworth
Great communication
Great communication, all done over messenger. Quick response to queries, deposit paid via a link, direct debit set up, it was such a quick and easy way to book a cruise.
6 de agosto de 2026
Resposta da Hays Travel - Failsworth
Lynda Moore,
Thank you for your fantastic 5-star review! We are so pleased to hear that the booking process for your cruise was quick and easy, with great communication throughout. We appreciate your kind words!
Kind Regards
Hays Travel Failsworth
Paula and the team a credit to hays…
Paula and the team a credit to hays travel they go above and beyond to help us find the holiday of our needs nothing it to much trouble for them excellent service friendly staff would recommend to everyone 5 star treatment
9 de agosto de 2026
Resposta da Hays Travel - Failsworth
paul,
Thank you for your wonderful feedback! We are so pleased to hear that our team went above and beyond to help you find the perfect holiday and provided such excellent service.
Kind Regards
Hays Travel Failsworth
Yet again Paula found us great family…
Yet again Paula found us great family holiday, she take her time searching for the right one for us and the best fly times but most of all for me is the transfer time.
Big thank you ☺️
1 de agosto de 2026
Resposta da Hays Travel - Failsworth
Cally,
Thank you for your wonderful review! We are so pleased we could find another fantastic family holiday for you, ensuring all your preferences were met. We appreciate your kind words.
Kind Regards
Hays Travel Failsworth
I made a telephone enquiry and Paula…
I made a telephone enquiry and Paula took my details called me back very quickly she was very friendly and helpful so obviously I went into branch ( Failsworth) and booked my cruise the following day 100% confidence in Hays Travel managed to answer all my questions
1 de agosto de 2026
Resposta da Hays Travel - Failsworth
SHARON CAPSTICK,
Thank you so much for your wonderful 5-star review! We are delighted to hear that our colleague was so friendly and helpful, and that you had such a positive experience booking your cruise. We truly appreciate your confidence in us.
Kind Regards
Hays Travel Failsworth
Always book at the Failsworth branch
Always book at the Failsworth branch, always have time and patience as I'm fussy but been going to Paula for years so knows what I like, booked yesterday with Paula she spent hours finding me the right holiday and can't wait to go now in 2 weeks, all the ladies there are welcoming and friendly wouldn't go anywhere else.
31 de julho de 2026
Resposta da Hays Travel - Failsworth
Mrs Dawick,
Thank you for your wonderful review! We are so pleased to hear that you consistently receive excellent service and appreciate your loyalty. We're delighted that our team could help you find the perfect holiday, and we hope you have an amazing time!
Kind Regards
Paula and Team Failsworth
We have used you for many years the…
We have used you for many years the Staff at your Failsworth Branch are Brilliant Helpfull Friendly and always go the extra mile to help Top Marks from us
30 de julho de 2026
Resposta da Hays Travel - Failsworth
Robert Russell,
Thank you so much for your wonderful feedback! We are so pleased to hear that our team at the Failsworth Branch is brilliant, helpful, and friendly, and always goes the extra mile. We truly appreciate your kind words and your continued loyalty over the years.
Kind Regards
Paula and Team Failsworth
Staff were very helpful friendly and…
Staff were very helpful friendly and listened to what I wanted. Amy literally answered all my questions and covered more! The service i received was of high quality and I would definitely book through Heys Failsworth again and would highly recommend
29 de julho de 2026
Resposta da Hays Travel - Failsworth
Michelle,
Thank you for your wonderful feedback! We are so pleased to hear that our team was helpful and listened to your needs. We truly appreciate your kind words and look forward to assisting you again.
Kind Regards
Hays Travel Failsworth
Very friendly and helpful staff who…
Very friendly and helpful staff who found me the holiday I was looking for at a very reasonable price. All of the staff chipped in to help me, which was absolutely marvellous. I will definitely be going back and will also be recommending them to others. Thank you for all your help!
23 de julho de 2026
Resposta da Hays Travel - Failsworth
B clarke,
Thank you for your wonderful feedback! We are so pleased to hear that our team was able to find you the perfect holiday at a great price. We look forward to assisting you again.
Kind Regards
Hays Travel Failsworth
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