Hays Travel - Fakenham Avaliações 

Great customer service friendly and efficient

The staff listen to what we wanted and always find lots of options to choose from
A big thank you to Laura for finding what we wanted

Chloe was amazing, she listened to what we wanted and looked til she found us our perfect holiday. She gave us helpful advice on where to go to b3st suit all of our needs. She arranged our assisted travel and carparking all in store so everything was arranged when we left . Great service and really friendly, would definitely book with them again.

Where very helpful with all information we asked for on different holidays and recommended different things. Then guiding through booking make sure got best deal and everything we asked for and more.

We were served by the manager who was totally engaged and so helpful. Nothing was too much trouble and she found us flights and a hotel that suited us so well. All our information has been printed out and secured in a Hays Wallet (beats trying to do it all yourself at home!). We know we will get a follow up call nearer to our flight time and our travel money can be bought there too. Very happy with this special customer service.

Helpful, patient ladies.

Chloe was a very knowledgeable and welcoming agent. I said to her what I wanted and we had it on the table within minutes .
The hotel I wanted the upgrades to the seating and room upgrades.
Passport scanned and just waiting for the call to get the boarding ticket etc.
I think this will now be my 1 stop travel agents as they did the holiday cheaper than the airline

We are extremely pleased with the service we receive from Hays in particular from Laura who has booked many holidays for us - she is professional, knowledgeable, and very efficient in ensuring every detail is covered - thank you so much Laura

A very helpful and knowledgeable team that deserves 5 stars

Personal and supportive service. We felt well informed, excited for our holiday

Booked a couple of holiday with Hays and they have been so helpful, if I had and questions or queries they would soon get the answer for me. They filled all the information out for the holidays and printed off everything we needed.
Keep up the good work and thank you for all your help.

We went into the travel agents unsure what we wanted. The young lady Evie was very helpful, very thorough and we came out with a holiday for May 2027 at a price we were happy with.

Chloe was prepared for our meeting, knowledgable and effective in explaining the options.

Chloe has always been great and so helpfull and also very patient with us

Evie was Knowledgeable and very helpful

Chloe went above and beyond to find us the holiday we were looking for . She was thorough , helpful and so happy and smiling all the time we were in the Fakenham branch of Hays .

Evie , whom I spoke to , listened ro what I wanted, was sympathetic to the problem I was having booking Ryan Air and the sorted out exactly what I had said that Iwanted. She took her time and clearly explained everything

Helpful, knowledgeable and considerate

Evie was great very informative and hence we booked and paid on our visit
Thankyou

Chloe who was the assistant who I delt with,and she was very helpful and thorough.she went through everything thoroughly and explained everything in a way that I understood