Lily was friendly, welcoming and professional. She even remembered us from a previous visit to get our currency. Lily organised our holiday and checked at each point to make sure everything was corre... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Lily was friendly, welcoming and professional. She even remembered us from a previous visit to get our currency. Lily organised our holiday and checked at each point to make sure everything was corre... Ver mais
A empresa respondeu
Would not go anywhere else The whole team of ladies are friendly but more importantly they no what they are talking about , if you just want a wk end away or multi centre they will find what is ava... Ver mais
A empresa respondeu
Staff very friendly and welcoming able to sort the holiday we were looking at and checking we could take prams and medical bag on board plane explained everything in depth
A empresa respondeu
We have used Hays travel before and have been more than satisfied with the service. Our visit yesterday proved to be the same. At Formby, we were dealt with professionally, with awareness of our needs... Ver mais
A empresa respondeu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
36 Chapel Lane, L37 4DU, Formby, Reino Unido
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Lily was friendly, welcoming and professional. She even remembered us from a previous visit to get our currency. Lily organised our holiday and checked at each point to make sure everything was correct. She cross referenced with other tour operators to ensure that we got the best deal. Nothing was too much trouble. As we had already stayed at the resort and hotel, Lily was very keen to ask questions to develop own knowledge which she could then pass on to future Hays Formby customers. She was genuinely interested in our experiences.

Resposta da Hays Travel - Formby
Great experience. Very helpful as always. Got the holiday we wanted. Fantastic service.

Resposta da Hays Travel - Formby
Staff very friendly and welcoming able to sort the holiday we were looking at and checking we could take prams and medical bag on board plane explained everything in depth

Resposta da Hays Travel - Formby

Resposta da Hays Travel - Formby
The staff are friendly, efficient and very patient.
I got all the answers I needed

Resposta da Hays Travel - Formby
Hayes travel were fantastic, after struggling to find the hotel we wanted. We set out our needs and they duly obliged. Thank you

Resposta da Hays Travel - Formby
Always excellent service lovely helpful staff Caitlin exceptional as always

Resposta da Hays Travel - Formby
Would not go anywhere else
The whole team of ladies are friendly but more importantly they no what they are talking about , if you just want a wk end away or multi centre they will find what is available without ever pressuring you to commit.

Resposta da Hays Travel - Formby
Lily was absolutely amazing from start to finish. Listened to exactly what I was looking for, came back with amazing options to choose from and made the process of booking so easy. I will definitely be using for all future bookings and recommend to everyone that is looking for a holiday.

Resposta da Hays Travel - Formby

Resposta da Hays Travel - Formby
Jenna is a star always comes up with the ideal holiday
Nothing too much trouble

Resposta da Hays Travel - Formby
booking was quick and helpful 👍

Resposta da Hays Travel - Formby
Jess excellent very patient and thorough in the Formby branch. Excellent services always

Resposta da Hays Travel - Formby
We have used Hays travel before and have been more than satisfied with the service. Our visit yesterday proved to be the same. At Formby, we were dealt with professionally, with awareness of our needs and the two assistants who helped were very efficient and knowledgeable

Resposta da Hays Travel - Formby
Jessica was very helpful.As the cruise was proving very popular cabins were selling quickly but she persevered and got the cabins we wanted. Also making sure all our information was correct.

Resposta da Hays Travel - Formby

Resposta da Hays Travel - Formby
We were very impressed with Jess at Formby branch. She was very helpful and friendly and went out of her way to try and give us a good deal.

Resposta da Hays Travel - Formby
Jess at the Formby branch was brilliant, as usual, and it was quite entertaining watching her deal, professionally, with a couple who were unsure of the procedure. She always seems to be pleased to see us and always has a smile on her face. Great experience again.

Resposta da Hays Travel - Formby
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