Very helpful. We knew a lot about what we wanted from the visit but the help and information was great and we were able to go ahead and book ensuring we got the right holiday at the best price
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Veja o que dizem as avaliações
Always recieve a warm welcome, they remember us from previous bookings we've made in the past. Very efficient and help find the holiday we're looking for, wouldn't go anywhere else . Thankyou again.
A empresa respondeu
Natasha, the agent had already helped me select 3 hotels to consider which I went away with then returned once I’d done further research on them and selected the one I wanted. She then efficiently wen... Ver mais
A empresa respondeu
Cheryl was brilliant. Friendly and very knowledgable. Her communication was fantastic and on time which is hard to stick to when dealing with face to face and telephone customers. Made the process so... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
31 Bath St, DE7 8HF, Ilkeston, Reino Unido
- 01158605346
4,9
Excelente
896 avaliações
Pede aos clientes que avaliem
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Fantastic customer service 👏
Fantastic customer service 👏
Thanks very much for making it so easy to book our holidays.
28 de julho de 2026
Cruise
Staff very helpful and knowledgeable and very happy to look at different options, to get the best price for us
28 de julho de 2026
Very helpful
Very helpful. We knew a lot about what we wanted from the visit but the help and information was great and we were able to go ahead and book ensuring we got the right holiday at the best price
26 de julho de 2026
Very helpful and understanding
Very helpful and understanding, couldn't do enough for us.
26 de julho de 2026
Staff were great, informative and helpful.
Staff were great and informative. The whole process from enquiry to booking was brilliant, Cheryl was very helpful.
12 de julho de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
All the staff are very helpful
All the staff are very helpful, nothing is too much trouble. No matter how many times you call and ask questions they are very pleasant.
15 de julho de 2026
Resposta da Hays Travel - Ilkeston
Thank you for always booking with us. It is a pleasure to see you both. You know where we are for the next one. Thanks again Dawn :-)
I always book my cruises with Hayes
I always book my cruises with Hayes, they staff are very knowledgeable, make booking easy & the service is 2nd to none
12 de julho de 2026
Resposta da Hays Travel - Ilkeston
Thank you for the lovely review! I hope you all have an amazing time on your cruise :) Tash
Hi all way helpfully when you walk in…
Hi all way helpfully when you walk in shop and booking your holiday friendly service all the time
9 de julho de 2026
Resposta da Hays Travel - Ilkeston
Thank you for the lovely review, I hope you all have an amazing time in Lanzarote :)
Amazing as always
Amazing as always, staff are very helpful and nothing is too much trouble. Wouldn't go anywhere else they always get us the best deals. Thank you Ilkeston staff.
14 de julho de 2026
Resposta da Hays Travel - Ilkeston
Thank you for the such kind review! It's always a pleasure and I hope you have an amazing time on your River Cruise!! :) Tash
Spoke to Ruby on the phone, usually like to go into fa e to face. She was brilliant and got the holiday all booked, so thank you
Spoke to Ruby on the phone, i normally go into Ilkeston Hayes. The service was brilliant and got the holiday i was after all booked 😀 🙌
13 de julho de 2026
Resposta da Hays Travel - Ilkeston
Hi lovely, thankyou for this nice review! I'm glad we could get it sorted for you :) Ruby xx
Always recieve a warm welcome
Always recieve a warm welcome, they remember us from previous bookings we've made in the past.
Very efficient and help find the holiday we're looking for, wouldn't go anywhere else . Thankyou again.
12 de julho de 2026
Resposta da Hays Travel - Ilkeston
Thank you for such a lovely review, it's always a pleasure. I hope you have an amazing time :) Tash
Very friendly and efficient staff
5 de julho de 2026
Resposta da Hays Travel - Ilkeston
Thank you for the lovely review, I hope you have a brilliant time in Tenerife :) Tash
Very friendly and helpful and explained…
Very friendly and helpful and explained everything well . Didn't rush us and we were sent lots of information which was easy to understand. This is my 3rd year booking with Hays
7 de julho de 2026
Resposta da Hays Travel - Ilkeston
Thank you for taking the time to leave us a review. It is our pleasure to book your holidays for you, long may it continue - Cheryl :)
As usual a very good way to book a…
As usual a very good way to book a holiday. Very helpful and friendly staff making it an easy stress free experience. Thankyou
7 de julho de 2026
Resposta da Hays Travel - Ilkeston
Thank you for taking the time to leave me a review, it is very much appreciated. I look forward to booking many more for you in the future - Cheryl :)
The lady Cheryl was amazing and found…
The lady Cheryl was amazing and found us the holiday perfect for 6 of us in 2027. All booked and deposit paid and everything written down what each individual has to pay. Amazing xx
5 de julho de 2026
Resposta da Hays Travel - Ilkeston
Thank you for taking the time to leave such a lovely review. It really was a pleasure to book your family holiday for you. I look forward to booking many more in the future - Cheryl :)
As usual very helpful with everything…
As usual very helpful with everything we asked nothing too much trouble for staff to do excellent service
5 de julho de 2026
Resposta da Hays Travel - Ilkeston
Thank you for the review, as always we hope you both have a brilliant time! :) Tash
Cheryl was brilliant
Cheryl was brilliant. Friendly and very knowledgable. Her communication was fantastic and on time which is hard to stick to when dealing with face to face and telephone customers. Made the process so straightforward. Thank you
30 de junho de 2026
Resposta da Hays Travel - Ilkeston
Thank you so much for taking the time out of your busy day to leave us a review. It is very much appreciated - Cheryl x
Cheryl was very pleasant and…
Cheryl was very pleasant and informative. Really looking forward to our cruise.
28 de junho de 2026
Resposta da Hays Travel - Ilkeston
Thank you for taking the time to leave me a review. It was my pleasure to book the trip to celebrate your special birthdays. I look forward to booking many more trips for you in the future - Cheryl :)
As always the staff were friendly and…
As always the staff were friendly and very helpful, making sure I got the best deal for the type of holiday I wanted.
21 de junho de 2026
Resposta da Hays Travel - Ilkeston
Thank you, Sabine - so glad we were able to help you find what you needed. Have a wonderful time away! Lily x
Amazing service as always
Amazing service as always. Wouldn’t book a holiday with anyone else.
28 de junho de 2026
Resposta da Hays Travel - Ilkeston
So glad that we got something sorted - can't wait to hear all about it - Cheryl :)
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