I had the absolute pleasure of talking to John about our travel requirements, he was fantastic, nothing was too much trouble and he shared his personal experiences to ensure we were making the right... Ver mais
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I can’t speak highly enough of the service we received when booking our holiday to Benidorm at short notice. With only a month to go before we set off, the whole process was completed in record time... Ver mais
A empresa respondeu
As always John goes the extra mile to make sure that everything requested us delivered. Would highly recommend
John and Tracey were amazing booking our family cruise. We required two disabled rooms as our twins are both in wheelchairs nothing was an issue and got us a great deal. Communication was excellent. T... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
Personal Travel Consultant John Hernan, ML1, Motherwell, Reino Unido
- 1698616054
4,9
Excelente
132 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
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As always John goes the extra mile to…
As always John goes the extra mile to make sure that everything requested us delivered. Would highly recommend
10 de agosto de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Fantastic customer service
I had the absolute pleasure of talking to John about our travel requirements, he was fantastic, nothing was too much trouble and he shared his personal experiences to ensure we were making the right decision.
not once was I put under any pressure and instead listened too and our family needs came first.
Without a doubt would use John and Tracey Ann again 🤩
30 de julho de 2026
Resposta da Hays Travel - John Hernan
Hi Kay
Thank you so much for this lovely review, it was really important to me to ensure this holiday was exactly what you and the family needed.
Especially given previous land-based holidays did not go according to plan.
You are going to love cruising but be warned your bank balance will suffer as you will want to book another one as soon as you get off the ship!
Look forward to seeing the photos of you and the family enjoying your first ever cruise.
John and Tracey Ann xx
Fantastic experience with Tracey Ann
I can’t speak highly enough of the service we received when booking our holiday to Benidorm at short notice. With only a month to go before we set off, the whole process was completed in record time without a single hitch.
A massive thank you to Tracey Ann for her exceptional help—she was thoroughly professional, efficient, and ensured all our mobility requirements were fully taken care of. Excellent customer service from start to finish!
26 de julho de 2026
Resposta da Hays Travel - John Hernan
Hi Alan
Thank you for this lovely review, it's always a pleasure booking your holidays.
You and Margaret have a great holiday when it comes.
Tracey Ann xx
Always an easy process booking with…
Always an easy process booking with John and Tracy. They are very knowledgeable and nothing is ever a problem.
15 de julho de 2026
Avaliação não solicitada
Resposta da Hays Travel - John Hernan
Hi Sarah
Thank you for these kind words, we love booking your holidays and getting you a good deal.
Have a fantastic holiday when it comes.
John and Tracey Ann xx
John and Tracey ann are always happy to…
John and Tracey ann are always happy to help what ever you are looking for
9 de julho de 2026
Resposta da Hays Travel - John Hernan
Hi guys
Thank you once again for leaving a review, it helps other see that we are look after our customers and thank you for booking with us again.
We really appreciate it.
John and Tracey Ann xx
Tracey and John were fantastic from the…
Tracey and John were fantastic from the minute I contacted them making sure we got the right holiday for us. Will definitely be booking more holidays in the future with Tracey and John
5 de julho de 2026
Resposta da Hays Travel - John Hernan
Hi Ann Marie
Thank you so much for this lovely review, it was a pleasure finding you the right holiday and the right price.
Look forward to finding you holidays in the future.
Tracey Ann xx
Tracey and john have been wonderful…
Tracey and john have been wonderful will definitely be booking my holidays through them again
11 de julho de 2026
Resposta da Hays Travel - John Hernan
Hi Zoe
Thank you for your wonderful review.
We look forward to helping you book your holidays again in the future
John and Tracey Ann
An absolutely seamless process booking…
An absolutely seamless process booking with John and Tracey Ann. They were so helpful in getting our holiday booked for pur 20th wedding anniversary 🙌
7 de julho de 2026
Resposta da Hays Travel - John Hernan
Hi Damien
Thank you so much for this lovely review and it was a pleasure organising your holiday to celebrate your 20th wedding anniversary.
It's thing like this that make us realise we have the best job in the world!
John and Tracey Ann xx
John was so helpfull he made the booking…
Jon was so helpfull he made the booking experience so easy and explained derails
30 de junho de 2026
Resposta da Hays Travel - John Hernan
Thank you so much for your review, we always appreciate customers taking the time to leave us a review.
John and Tracey Ann xx
Perfect and effortless!
Perfect and effortless!
Our go to for every holiday.
Nothing is ever an issue!
Would give more than 5 stars if I could!
30 de junho de 2026
Resposta da Hays Travel - John Hernan
Hi Jo
Thank you so much, yet again for taking the time to leave a lovely review.
You know how much we love booking your holidays, I've lost count of how many you have booked with us!
We appreciate the 5 stars, if you wish we can speak to Trustpilot to see if they can go to 7 stars!!
John and Tracey Ann xx
Brilliant customer service
Brilliant customer service. Very helpfull and responded quickly.. 👏
20 de junho de 2026
Resposta da Hays Travel - John Hernan
Hi Robert
Thank you so much for this lovely review, we always appreciate it when people take the time to leave a review as it helps our small business.
John and Tracey Ann xx
This is my 2nd holiday booked by John…
This is my 2nd holiday booked by John and Tracey, got a very good deal 👍 very good with communication
10 de junho de 2026
Resposta da Hays Travel - John Hernan
Hi Lisa
Thank you so much for taking the time to leave this lovely review.
It was a pleasure once again finding you a holiday at a price that suited you.
Take care and thank you once again.
Tracey Ann xx
Amazing experience getting our family…
Amazing experience getting our family holiday booked in again. So so so helpful and polite. Some of the best people to book a holiday with. Never let us down. Couldn’t be more grateful☺️
12 de maio de 2026
Resposta da Hays Travel - John Hernan
Hi Kian
Thank you for taking the time to write this lovely review, we really appreciate it.
Have a great holiday when it comes.
John and Tracey Ann xx
Well what can I say???
Well what can I say???? Another 2 Holidays Booked Via John & Tracey Anne @ Hays Travel
First Class Service As Always
Very Helpful & Always Has Time To Answer Questions
1000% Definitely Recommend 👍👌👍👌👍👌
10 de janeiro de 2026
Avaliação não solicitada
Resposta da Hays Travel - John Hernan
Well what can we say Ian???, another amazing review from one of our amazing regular customers! and to top it all you are now considering a cruise!!
Thank you once again for trusting us to arrange your family's holidays, it's always a pleasure.
John and Tracey Ann xx
Absolutely amazing
Absolutely amazing. So easy to communicate and book with. The best prices. The whole process has been so smooth
29 de abril de 2026
Resposta da Hays Travel - John Hernan
Hi Lisa
Thank for taking the time to leave this lovely review, we really do appreciate it.
John and Tracey Ann xx
Excellent service!
Very quick reply. Concise information. Very helpful.
Booked holiday. Very good service!
22 de abril de 2026
Always so helpful and knowledgeable
Always so helpful and knowledgeable. Nothing is ever too much trouble for them.
16 de abril de 2026
One of the easiest and bestest…
One of the easiest and bestest experiences booking a holiday, made to feel and ease and secure
27 de março de 2026
Resposta da Hays Travel - John Hernan
Hi Chantal
Thank you for this review, it was a pleasure getting your cruise for you and the kids, you will love it.
Regards,
John
Stress free holiday booking.
This is our second holiday booked through John and tracey and they make the experience so easy and manageable they keep in regular contact and send reminders for when plane bookings and tickets availability, when looking for holidays I always message these first.
24 de março de 2026
Resposta da Hays Travel - John Hernan
Hi Calley
Thank you so much for this lovely review, it's always a pleasure booking your holidays.
We love it when nice people like you take the time to leave us a review, thank you once again.
Tracey Ann xx
The only people you need to book your holidays
I don’t think I will ever book a holiday without John and Tracey again. I think yesterday was the 5th holiday they have now helped me with. Their advice, quick responses, knowledge and friendly approach to their customers is unmatched anywhere else.
Thank you for always giving us an A* service.
18 de março de 2026
Resposta da Hays Travel - John Hernan
Hi Liz
You are a star, thank you so much for your support as always.
It is a pleasure assisting you and making sure we get the right holiday for you at the right price.
Looking forward to booking your 6th holiday with us! 😀
John and Tracey Ann xx
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