We went into Hays Branch Pontypridd and spoke to MeeYen , who we have previously booked through, about a cruise in 2028. As usual MeeYen was very helpful, knowledgeable and friendly , a pleasure to t... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Always a pleasure to book at Hays Pontypridd with the lovely Meeyen. She is so helpful in helping us arranging our dream holidays around the world. From itinerary to price we always get the best deal... Ver mais
A empresa respondeu
Our booking experience with Hays Travel was extremely easy and they couldn’t be more helpful or more patient as we weren’t sure what we wanted. We will definitely go back and book with them again!!
A empresa respondeu
The lady who helped us was knowledgeable and quickly understood wha t we were looking for. The office was pleasant and we were made to feel welcome without any pressure.
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
19 Taff street, CF37 4UA, Pontypridd, Reino Unido
- 01443 606004
4,9
Excelente
490 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent care of the team in the…
Excellent care of the team in the pontypridd branch, book all my holidays with them , 5*
18 de julho de 2026
Resposta da Hays Travel - Pontypridd
Thank you for your kind words! and thanks for always using Hays Travel Pontypridd :)
Excellent customer service
A very welcoming, polite experience.
You make booking so easy .
16 de julho de 2026
Resposta da Hays Travel - Pontypridd
Hi Afra ,
Thank you for your wonderful feedback! We are so pleased to hear that your experience was welcoming and polite, and that everything was made easy. We truly appreciate you choosing us!
Kind Regards
Hays Travel Pontypridd
Friendly and helpful staff
12 de julho de 2026
Resposta da Hays Travel - Pontypridd
Hi Carrie Anne,
Thank you for your kind review! We are so pleased to hear that our team provided you with friendly and helpful service. We truly appreciate your positive feedback.
Kind Regards
Hays Travel Pontypridd
Resposta da Hays Travel - Pontypridd
Thank you for your wonderful review! We are so pleased to hear that you had such a positive experience.
Kind Regards
Hays Travel
Good service…
The lady who helped us was knowledgeable and quickly understood wha t we were looking for.
The office was pleasant and we were made to feel welcome without any pressure.
30 de junho de 2026
Resposta da Hays Travel - Pontypridd
Hiya Margaret,
Thank you for your wonderful review! We are so pleased to hear that our team member was knowledgeable and understood your needs, making you feel welcome and comfortable.
Kind Regards
Hays Travel Pontypridd
Booking a cruise for 2028
We went into Hays Branch Pontypridd and spoke to MeeYen , who we have previously booked through, about a cruise in 2028. As usual MeeYen was very helpful, knowledgeable and friendly , a pleasure to talk to. We booked our cruise with no problems , very happy customers. Thankyou MeeYen x
24 de junho de 2026
Resposta da Hays Travel - Pontypridd
Hiya Anne,
We are so pleased to hear you had such a positive experience with MeeYen again. Thank you for your kind words and continued loyalty!
Kind Regards
Hays Travel Pontypridd
Elouise made our booking experience…
Elouise made our booking experience easy, she was knowledgeable and offered her opinions on what she thought was better options for us.
A friendly and professional experience
23 de junho de 2026
Resposta da Hays Travel - Pontypridd
Thank you for your wonderful review! We are so pleased to hear that your booking experience was easy, friendly, and professional.
Kind Regards
Hays Travel
Resposta da Hays Travel - Pontypridd
Hi William,
We're glad to hear you had a great experience with our team. We appreciate your kind words.
Kind Regards
Hays Travel Pontypridd
Our booking experience with Hays Travel…
Our booking experience with Hays Travel was extremely easy and they couldn’t be more helpful or more patient as we weren’t sure what we wanted.
We will definitely go back and book with them again!!
9 de junho de 2026
Resposta da Hays Travel - Pontypridd
Hi Sharon,
We are so pleased to hear that your booking experience was easy and that we could be helpful. We look forward to assisting you again!
Kind Regards
Hays Travel Pontypridd
Excellent service from Rebecca
Excellent service from Rebecca, we went in with a hotel in mind and she managed to book it really easily for us. 10/10 service, everyone in the shop was really welcoming, will be using Hays Pontypridd to book all of our holidays
6 de junho de 2026
Resposta da Hays Travel - Pontypridd
Hi Jessica,
We are so pleased to hear you had such a positive experience with Rebecca! We appreciate your kind words and look forward to helping with future holidays.
Kind Regards
Hays Travel Pontypridd
Great services
Great services and very speedy couldn’t thank them enough for how understanding and quick they were with helping and advising us on the holiday and helping to link us with family already booked
30 de maio de 2026
Resposta da Hays Travel - Pontypridd
Thank you for your wonderful feedback and for scoring 5*! We are so pleased we could assist you quickly and efficiently with your holiday plans and connect you with your family. Thank you, Ceara
Great booking experience
Very professional and helpful staff. Customer service was exceptional.
30 de maio de 2026
Resposta da Hays Travel - Pontypridd
Hi Ian,
We are so pleased to hear about your positive experience with our team. Thank you for your kind words!
Kind Regards
Hays Travel Pontypridd
as always your staff are exceptional
as always your staff are exceptional, what more can we say.
thank you
Dave and Sue Vincent
29 de maio de 2026
Resposta da Hays Travel - Pontypridd
Hi Mr & Mrs Vincent,
We are so glad to hear you had such a positive experience with us again! Thank you for your kind words!
Kind Regards
Hays Travel Pontypridd
Resposta da Hays Travel - Pontypridd
We're glad you enjoyed your experience. We appreciate your positive feedback!
Kind Regards
Becky
Always great
Always great, Ceara always polite and professional 👌 very happy customer
17 de maio de 2026
Resposta da Hays Travel - Pontypridd
Thank you for your lovely review. We are glad you had the best experience in store - Meeyen :)
Excellent service
Excellent service, brilliant hotel found for our holiday. Will come here again. Staff excellent, no faults.
15 de maio de 2026
Resposta da Hays Travel - Pontypridd
Hi Wendy,
We're thrilled you had excellent service and found a brilliant hotel. We look forward to welcoming you again!
Kind Regards
Hays Travel Pontypridd
My booking experience was great
My booking experience was great, I had the best advice and my booking was made simple by Ellie, I got exactly want I wanted and needed, I highly recommend your staff at pontypridd branch they are an asset to your company especially Ellie
14 de maio de 2026
Resposta da Hays Travel - Pontypridd
Hi Alison,
We're so happy to hear your booking experience was great and that our team provided excellent advice. We appreciate your kind words about our staff.
Kind Regards
Hays Travel Pontypridd
Resposta da Hays Travel - Pontypridd
Hi John,
We appreciate your kind words! We're glad our service was helpful and informative for you. Thank you!
Kind Regards
Hays Travel Pontypridd
Polite and straightforward.
10 de maio de 2026
Resposta da Hays Travel - Pontypridd
Hi Allan,
Thank you for taking the time to leave us a review! So glad to hear that the staff were polite and your service was straightforward!
Many thanks,
Hays Travel Pontypridd
Eloise looked after us and was super…
Eloise looked after us and was super friendly and helpful. We are very happy with the service she provided and look forward to our holiday next month.
She is certainly an asset to Hayes Travel. Thankyou x
5 de maio de 2026
Resposta da Hays Travel - Pontypridd
Good morning,
We appreciate your kind words! We are so happy to hear that you found the service from Eloise helpful and friendly. We'll be sure to pass on your compliments. Thank you!
Kind Regards
Hays Travel Pontypridd
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.