Won a flight/ holiday so booked via Hayes usually book on line.Daniella was very helpful with our request and hopefully we will have a great holiday in Hungary
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Prompt responses to all my queries. Nothing too much trouble. Professional and friendly. Always feel safe and supported with Hays arranging my travel and holidays.
A empresa respondeu
Always "go the extra mile" and call back when they say they will. Have booked 2 cruises and 1 resort holiday in the last 3 years with Hays and all experiences with various staff there have been except... Ver mais
A empresa respondeu
I could not be more happier with the service I received when I booked my next trip. Anna who i saw was really superb. Nothing seemed too much trouble for her. From start to finish throughout the whole... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
63 High Street, SS1 1JN, Southend, Reino Unido
- 01702662799
4,9
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
We were served by Olivia at Southend
We were served by Olivia at Southend. She was very helpful.
11 de julho de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
A very good friendly informative and…
A very good friendly informative and helpful service.
5 de julho de 2026
Resposta da Hays Travel - Southend
Thank you for your lovely feedback, hope you have a wonderful trip. Amy
Resposta da Hays Travel - Southend
Thank you for your lovely feedback, hope you have a wonderful holiday. Amy
Nicole was so helpful
Nicole was so helpful I would definitely contact Nicole for future holiday bookings
11 de julho de 2026
Resposta da Hays Travel - Southend
Thankyou for your kind review! - Nicole
Samantha was very friendly and…
Samantha was very friendly and knowledgeable. She took time to make sure I got the best price for the holiday I wanted
11 de julho de 2026
Resposta da Hays Travel - Southend
Thank you for your lovely feedback, Samantha
Resposta da Hays Travel - Southend
Thankyou for your review Doreen. Samantha
Prompt responses to all my queries
Prompt responses to all my queries. Nothing too much trouble. Professional and friendly. Always feel safe and supported with Hays arranging my travel and holidays.
7 de julho de 2026
Resposta da Hays Travel - Southend
Thankyou for your review Christine. Anna
Very knowledgeable and helpful staff
29 de junho de 2026
Resposta da Hays Travel - Southend
Thankyou for your review. Nicole
Always very friendly and clear with…
Always very friendly and clear with your bookings
28 de junho de 2026
Resposta da Hays Travel - Southend
Thankyou for your review. Amy
Resposta da Hays Travel - Southend
Thankyou for your review. Amber
Won a flight/ holiday so booked via…
Won a flight/ holiday so booked via Hayes usually book on line.Daniella was very helpful with our request and hopefully we will have a great holiday in Hungary
1 de julho de 2026
Resposta da Hays Travel - Southend
Thankyou for your review Julie. Daniella
Sam was so helpful in finding exactly…
Sam was so helpful in finding exactly what I wanted. Great service as always. Thank you.
1 de julho de 2026
Resposta da Hays Travel - Southend
Thankyou for your review Kerry. Samantha
Samantha was very friendly and…
Samantha was very friendly and knowledgeable.
She made booking a holiday for our sons wedding a delight.
2 de julho de 2026
Resposta da Hays Travel - Southend
Thankyou for your review. Samantha
Absolutely Fantastic Service
As always, the team are amazing. They always manage to find just what we want/need. Always friendly and full of great advice. We will be back.
28 de junho de 2026
Resposta da Hays Travel - Southend
Thankyou for your review. Samantha
Excellent Service
Very friendly staff. They give attention to detail. Understand requirements and do a follow up. Specially Anna.
24 de junho de 2026
Resposta da Hays Travel - Southend
Thankyou for your review. Anna
We had a great experience booking with…
We had a great experience booking with Hays at southend. We were looked after by shery who helped us with our booking got us the flight times we wanted she was great would highly recommend hays at Southend.
24 de junho de 2026
Resposta da Hays Travel - Southend
Thankyou for your review. Shery
Excellent customer service very helpful…
Excellent customer service very helpful and knowledgeable
30 de junho de 2026
Resposta da Hays Travel - Southend
Thankyou for your review Graham. Amanda
Fantastic service as always …
Have been using Hays for years and Nicole knows what type of holidays I like so provided great recommendations. Always a friendly service.
29 de junho de 2026
Resposta da Hays Travel - Southend
Thankyou for your review Teri. Nicole
Nicole is a brilliant travel agent
Nicole is a brilliant travel agent. She is very knowledgable and checks everything in detail. She is very friendly and a credit to your team. Thank you Nicole!
28 de junho de 2026
Resposta da Hays Travel - Southend
Thankyou for your review Harry & Rosie. Nicole
Amanda as always brilliant
Amanda as always brilliant, we always book with her. Very professional, very thorough. The one retail experience left in this world where parting with money is almost a pleasure
21 de junho de 2026
Resposta da Hays Travel - Southend
Thankyou for your review Mr Boosey. Amanda
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.