Craig who severed us in the Stirling store put no pressure on us to book right away. He gave us plenty of options and prices in the process of looking to book our trip to Disneyland Paris. We then fol... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 17 Marches Mall, The Thistles Shopping Centre, FK8 2EA Stirling, Scotland, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I had a real challenge for Matthew but he took the time to look through many possible options and although he was unable to get me the exact dates (due to direct flights stopping in October!) we ended... Ver mais
A empresa respondeu
Always a good experience in the Stirling branch of Hays Travel. The staff are very knowledgeable & friendly. Nothing seems to be a problem for them. They go above & beyond to get the holiday/flights t... Ver mais
A empresa respondeu
Amanda is a star. Understood exactly what we wanted and went out of her way to be helpful. Pleasant,polite and friendly - a thoroughly nice experience Thank you
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
Unit 17 Marches Mall, The Thistles Shopping Centre, FK8 2EA, Stirling, Scotland, Reino Unido
- 01786497286
4,9
Excelente
647 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
When we arrived Kirsty was available…
When we arrived Kirsty was available very welcoming and helpful
27 de agosto de 2026
Resposta da Hays Travel - Stirling
Thank you for the feedback, I will pass this to Kirsty. Amanda Branch Manager
Excellent service staff very friendly…
Excellent service staff very friendly and go the extra mile to help.
Stirling
25 de agosto de 2026
Resposta da Hays Travel - Stirling
Thank you so much for your review Owen. You are always welcome.
Craig - Assistant Manager.
The staff are friendly and helpful.They…
The staff are friendly and helpful.They answered all our questions and made the booking as quickly and as problem free as possible.
24 de agosto de 2026
Resposta da Hays Travel - Stirling
Thank you for your feedback, it is lovely to read. Regards Amanda Branch Manager.
Yet again 1st class service from Amanda…
Yet again 1st class service from Amanda thank you x
22 de agosto de 2026
Resposta da Hays Travel - Stirling
Hi Grace, thanks so much for the feedback. Amanda Branch Manager
Excellent service
Excellent service. Kirsty was very very good and helpful. She managed to get us organised with a Cruise. Very knowledgeable and attention to detail was outstanding.
25 de agosto de 2026
Resposta da Hays Travel - Stirling
Thank you so much for your wonderful feedback! We are delighted to hear that you had such a positive experience with us and that your cruise was organised so well.
Craig Smith - Assistant Manager
Everything went well happy how things…
Everything went well happy how things went.
24 de agosto de 2026
Resposta da Hays Travel - Stirling
Thank you for your review, we're so glad that you found your experience to be satisfactory.
Amanda - Branch Manager
Very patient staff
Very patient staff, always get us what we are looking for. Knowlegable. Highly recommended
22 de agosto de 2026
Resposta da Hays Travel - Stirling
Thanks for your feedback Sarah! We are so pleased to hear that Kirsty was patient and knowledgeable, and managed to help you find what you were looking for.
Craig - Assistant Manager.
Resposta da Hays Travel - Stirling
Thank you for your wonderful 5-star review! We are so pleased to hear that you found Craig helpful. We truly appreciate your kind comments.
Kind Regards
Amanda - Branch Manager
Great customer service with a lovely…
Great customer service with a lovely smile. Very helpfull.
22 de agosto de 2026
Resposta da Hays Travel - Stirling
Thank you for your wonderful feedback! I'm so pleased to hear that you had such a positive experience with Amanda.
Kind Regards
Craig - Assistant Manager
Craig who severed us in the Stirling…
Craig who severed us in the Stirling store put no pressure on us to book right away. He gave us plenty of options and prices in the process of looking to book our trip to Disneyland Paris. We then followed up with craig the following week and booked our trip with no hassle, with all information provided and made it a stress free booking. Will definitely be returning to hays travel in Stirling for future bookings with craig hopefully.
22 de agosto de 2026
Resposta da Hays Travel - Stirling
Thank you so much for your feedback! I'm delighted that your experience with us was stress-free and that you deemed Craig to have provided excellent service. We look forward to assisting you with your future travel plans.
Kind Regards
Amanda - Branch Manager
Amanda is a star.
Amanda is a star.
Understood exactly what we wanted and went out of her way to be helpful.
Pleasant,polite and friendly - a thoroughly nice experience
Thank you
20 de agosto de 2026
Resposta da Hays Travel - Stirling
Thank you so much for your feedback. I'm so pleased to hear that Amanda provided such excellent and helpful service, making your experience a thoroughly enjoyable.
Craig - Assistant Manager
Short holiday to Nice
Matthew was a very pleasant individual and nothing was too much trouble for him. He gave different options and suggestions which was very helpful in deciding my holiday.
15 de agosto de 2026
Resposta da Hays Travel - Stirling
Thank you for your wonderful feedback. We are so pleased to hear that your experience was so positive and that Matthew was helpful in deciding your holiday. We appreciate your kind words.
Amanda - Branch Manager
Genuine helpfulnes of staff
Genuine helpfulnes of staff : this is third year we have booked cruise holidays with Hays Stirling and found them to be ‘on the ball’ with everything.
15 de agosto de 2026
Resposta da Hays Travel - Stirling
Thank you for your wonderful feedback. We are so pleased to hear that our team has consistently been helpful and on the ball with everything for your cruise holidays over the past three years. We truly appreciate your continued loyalty.
Amanda - Branch Manager
Kalkan 2027
Mathew is a lovely person to deal with..although I knew the holiday we wanted to book was for Kalkan in Turkey he was very helpful, the whole booking process was straightforward.
13 de agosto de 2026
Resposta da Hays Travel - Stirling
Thank you for your feedback. We are so pleased to hear that your experience was so positive and that the booking process was straightforward. We hope you have an amazing holiday in Kalkan!
Craig - Assistant Manager
Delighted with Hays Stirling
As always Hays Stirling we're brilliant. Amanda and the Team are very knowledgeable, helpful and I would highly recommend them to anyone looking to book their holiday.
4 de agosto de 2026
Resposta da Hays Travel - Stirling
Thank you so much for the feedback, it is always a pleasure. Thanks Amanda
Fabulous help Amanda was so good and…
Fabulous help Amanda was so good and patient with me to find the right short break
8 de agosto de 2026
Resposta da Hays Travel - Stirling
Thank you so much for your lovely review. We are delighted to hear that Amanda was so helpful and patient in finding the perfect short break for you. Craig - Assistant Manager
First class service from Hay's Stirling
Amanda was very helpful in sorting us out with a break to Spain. All of the staff in this branch are always very cooperative whenever you go in. A great team.
8 de agosto de 2026
Resposta da Hays Travel - Stirling
Thank you for the lovely feedback, we really appreciate the comments. Amanda Branch Manager
Excellent customer service
Excellent customer service. Immensely helpful + friendly staff. Would not hesitate to book a holiday again with Hays.
6 de agosto de 2026
Resposta da Hays Travel - Stirling
Thank you for the feedback, it is much appreciated. Amanda Branch Manager
Matthews challenge
I had a real challenge for Matthew but he took the time to look through many possible options and although he was unable to get me the exact dates (due to direct flights stopping in October!) we ended up with an amazing looking holiday. Thank you for being so patient with me Matthew!!
5 de agosto de 2026
Resposta da Hays Travel - Stirling
Thank you for your really nice feedback, I am glad Matthew was able to help. Amanda Branch Manager
I have used Hays Travel for many years…
I have used Hays Travel for many years now and the service and staff go above and beyond, especially Amanda at Stirling branch, who we return to year on year, she goes that extra mile, a true gem and an irreplaceable team member to the Hays team.
4 de agosto de 2026
Avaliação não solicitada
Resposta da Hays Travel - Stirling
Hi Caroline, thanks so much for the lovely feedback, it is really lovely to hear. Amanda Branch Manager
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.