As always, excellent service. Nothing is too much trouble, it's so lovely to be able to go in store and be treated as friends and not 'just' customers, even had a cuppa and bikkies. It's no coincide... Ver mais
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Veja o que dizem as avaliações
We wanted a warm holiday going from Exeter as we only had a week free. Jasmine was excellent at finding options for flights and hotels. Jasmine was very professional and helpful and made us feel ver... Ver mais
A empresa respondeu
We were served by Ruth in Torquay Hayes travel, she was very friendly and so knowledgeable about the countries and areas that would suit my husband and I. After spending several holidays in the canne... Ver mais
A empresa respondeu
Carly Mason at the Torquay branch has gone above and beyond to give us a truly personal holiday providing us with exactly what we had on our wish list. She gave us a wonderful choice and helped to de... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
49 Union Street, TQ1 1ET, Torquay, Reino Unido
- 01803 896927
4,9
Excelente
614 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
yEmpathyou are always helpful and understand…
you are always helpful and understand our difficulties with technology
17 de julho de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Excellent service
Excellent service, as usual from Hays Torquay. Cannot praise them enough.
Will not use anyone else. Many thanks Ruth for you help.
We will return.
7 de julho de 2026
Resposta da Hays Travel - Torquay
Thank you so much for your wonderful feedback! We are so pleased to hear that you receive excellent service from our team and we look forward to helping you again in the future.
Kind Regards
Hays Travel Torquay
Carly is great very helpful and…
Carly is great very helpful and knowledgeable. Nothing it too much trouble for her
3 de julho de 2026
Resposta da Hays Travel - Torquay
Thank you for your lovely 5* review. Always a pleasure to book your holidays. Best wishes, Carly :)
Always very good service from the team…
Always very good service from the team at Hays Torquay
25 de junho de 2026
Resposta da Hays Travel - Torquay
Thank you for your 5 star review! It is always a pleasure booking your holidays, Best Wishes, Team Torquay :)
My visit with Carly at Torquay branch…
My visit with Carly at Torquay branch was really good and helpful. She is marvellous
30 de junho de 2026
Resposta da Hays Travel - Torquay
Thank you for your 5 star Review, We really do appreciate such great feedback! Best Wishes, Carly
Resposta da Hays Travel - Torquay
Thank you for your lovely 5* review, we really appreciate feedback from our customers. Best wishes, Parker :)
Great customer service with a smile and…
Great customer service with a smile and a laugh as usual from Carly. As well as booking the cruise she updated me on when other cruises go on sale that she knows we are looking to book.
26 de junho de 2026
Resposta da Hays Travel - Torquay
Dear Joye
We're so pleased you had such a positive booking experience with us. Thank you for your wonderful feedback and loyalty!
Kind Regards
Hays Travel Torquay
Good service
The girl was very good told us all we needed to know very happy 😊
With the service
24 de junho de 2026
Resposta da Hays Travel - Torquay
Thank you so much for the lovely review. We hope you're looking forward to your travels! Best wishes, Emma :)
Hays TQ - Simply the Best
Ruth and the whole team are always excellent in how they meet your requests, patient and attentive they always give you the best experience.
21 de junho de 2026
Resposta da Hays Travel - Torquay
Kevin Walton,
We're so happy to hear that our team consistently provides an excellent experience. We appreciate your kind words!
Kind Regards
Hays Travel Torquay
Resposta da Hays Travel - Torquay
Sally,
Thank you for your kind words and review
Best wishes , Ruth
Hays will also get back to you when you…
Hays will also get back to you when you ask them to get some prices for your next holiday.. Good comucation and polite over the phone.. Thanks hays..
19 de junho de 2026
Resposta da Hays Travel - Torquay
April,
We truly appreciate your wonderful 5-star review! We are so pleased to hear that our communication was good and polite.
Kind Regards
Hays Travel Torquay
Great service
Great service, very helpful, nothing too much trouble including help setting up my travel card. Will always go back to Hays!
12 de junho de 2026
Resposta da Hays Travel - Torquay
Thank you for your 5 Star review Elizabeth, Hope you had a great holiday! :)
The girls are brilliant …
The girl’s in Hayes travel are brilliant they help with every aspect of your holiday you don’t have to do anything except choose your holiday & pay if you have a problem they sort it out if it wasn’t for them we wouldn’t go on holiday thank you x
9 de junho de 2026
Resposta da Hays Travel - Torquay
Robert,
We are so pleased to hear that our team made your holiday planning effortless and enjoyable. Thank you for your wonderful feedback!
Kind Regards
Hays Travel Torquay
Excellent service yet again from Carly in Torquay
Carly in Torquay, once again, managed all our expectations with excellent knowledge, customer service and helpful advice resulting in another holiday booked through Hays travel.
16 de junho de 2026
Resposta da Hays Travel - Torquay
David,
We are so pleased to hear we exceeded your expectations with excellent service and helpful advice for your holiday. Thank you!
Hays Travel Torquay
Resposta da Hays Travel - Torquay
Dear Gary, Thank you for your 5 star review, it is always a pleasure to book your holidays
From Hays travel Torquay
Abbi was very helpful and answered all…
Abbi was very helpful and answered all my questions I would use her again
14 de junho de 2026
Resposta da Hays Travel - Torquay
Nicola Tremeer,
We are so pleased that you found Abbie helpful . Thank you for your kind words!
Kind Regards
Hays Travel Torquay
The staff at the Torquay branch are…
The staff at the Torquay branch are just wonderful and so helpful 😊
5 de junho de 2026
Resposta da Hays Travel - Torquay
Thank you so much for your lovely review! It's always a pleasure to help you book your holidays. Best wishes, Emma :)
Excellent Customer Service.
Ruth, as always, provided excellent & knowledgeable customer service.
My first stop for all my International travel needs. Highly recommended travel agency. Thank you.
22 de maio de 2026
Resposta da Hays Travel - Torquay
Thank you for your lovely 5 Star review Graeme, It is always a pleasure booking your trips for you! Best Wishes, Ruth
Carly always patient even when we don’t…
Carly always patient even when we don’t know where to go. but she always finds us a holiday brilliant five star
22 de maio de 2026
Resposta da Hays Travel - Torquay
Thank you for your lovely 5 Star Review Susan, It's always a pleasure to book your holidays! Best Wishes, Carly
City break
Agent found flight from Heathrow and overnight hotel which was a straight forward procedure. Also explained the flight App to me in detail. Check-in will also be done for me. So it was an excellent service and would recommend.
10 de maio de 2026
Resposta da Hays Travel - Torquay
Jane,
We're so pleased we could assist with your flight and hotel arrangements. We're glad our detailed explanation of the flight app and check-in service was helpful. Thank you for your lovely review!
Kind Regards
Hays Travel Torquay
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