Hays had a wonderful relaxed atmosphere in store and we didn't have to wait for very long until we were helped. Abbie was amazing and so knowledgable about our needs with mobility issues and cruising... Ver mais
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Veja o que dizem as avaliações
Always deal with Ruth, Torquay branch. Totally rely on her judgement, always accommodating when we have to change at last minute. Nothing too much trouble and just booked another holiday with her. Al... Ver mais
A empresa respondeu
Emma was lovely and patient with us while we decided on which holiday, found a great one and good price.
A empresa respondeu
As always, excellent service. Nothing is too much trouble, it's so lovely to be able to go in store and be treated as friends and not 'just' customers, even had a cuppa and bikkies. It's no coincide... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
49 Union Street, TQ1 1ET, Torquay, Reino Unido
- 01803 896927
4,9
Excelente
628 avaliações
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Emma was lovely and patient with us…
Emma was lovely and patient with us while we decided on which holiday, found a great one and good price.
2 de setembro de 2026
Resposta da Hays Travel - Torquay
Dear Lorraine , Thank you for the lovely 5 star review . i hope you have a wonderful time .
Best wishes, Emma
Hays had a wonderful relaxed atmosphere…
Hays had a wonderful relaxed atmosphere in store and we didn't have to wait for very long until we were helped. Abbie was amazing and so knowledgable about our needs with mobility issues and cruising. Very glad to have come into store to start our first cruise holiday experience. Will definitely come here again for when we look at future holidays
20 de agosto de 2026
Resposta da Hays Travel - Torquay
Gary,
Thank you so much for your wonderful feedback! We are delighted to hear about your positive experience and that Abbie provided such helpful and knowledgeable service.
Kind Regards
Hays Travel Torquay
Always deal with Ruth
Always deal with Ruth, Torquay branch. Totally rely on her judgement, always accommodating when we have to change at last minute. Nothing too much trouble and just booked another holiday with her. Always the professional and friendly
29 de agosto de 2026
Resposta da Hays Travel - Torquay
Thank you for your 5 Star review, It is always a pleasure booking your holidays! I hope you are looking forward to Edinburgh ! Best Wishes, Ruth :)
all good thanks 🤩 holiday booked with…
all good thanks 🤩 holiday booked with Ruth
all booked up in 10 minutes, she helped me with the app, explained everything.. top service
27 de agosto de 2026
Resposta da Hays Travel - Torquay
Thank you for your 5 star Review, I hope you are looking forward to your holiday to Majorca! Best Wishes, Ruth :)
Booking last minutes holiday…
Emma was very helpful and listened to what we would like from our holiday, booking was smooth and service was excellent.
22 de agosto de 2026
Resposta da Hays Travel - Torquay
Thank you for your lovely comments. I am glad we was able to find something and get it all booked for you. Hope you have an amazing time in Zante.
Emma :)
Jasmine was extremely helpful.
Jasmine was very helpful pulling out all the stops to help me get the holiday I wanted. Well done Jasmine.
11 de agosto de 2026
Resposta da Hays Travel - Torquay
Dear Patricia, It was a pleasure booking this fabulous holiday for you and thank you for the lovely review , i hope you have an amazing time.
Many thanks , Jasmine
Our break in Amsterdam …
Our enquiries where handled professionally and with courtesy.
13 de agosto de 2026
Resposta da Hays Travel - Torquay
Peter B,
Thank you for your wonderful feedback! We are so pleased to hear that your enquiries were handled with such professionalism
Kind Regards
Hays Travel Torquay
Emma was very professional and patient…
Emma was very professional and patient we where there about 1.30hrs was even given a cup of tea
Won't book a holiday with any other company
8 de agosto de 2026
Resposta da Hays Travel - Torquay
Sharon ,
Thank you for your wonderful 5-star review! I look forward to helping you with your next holiday!
Kind Regards
Emma
Jasmine and Parker at the Torquay…
Jasmine and Parker at the Torquay branch were extremely helpful and courteous.
7 de agosto de 2026
Resposta da Hays Travel - Torquay
Diane, Thank you for your wonderful feedback! I hope you have a lovely time away.
Best wishes , Jasmine
I dealt with Emma from the Torquay…
I dealt with Emma from the Torquay branch, I was walking down the high street and noticed a deal from Japan, since our first conversation I have changed the holiday completely with help from Emma, I made quite a few changes and different requests over a two week period and at every stage Emma was superb and full of encouragement and I must say if it was not for Emma's kindness and understanding we might not of booked the holiday with you.
She is a credit to your company
4 de agosto de 2026
Resposta da Hays Travel - Torquay
Thank you for your kind words. I am excited for you for this trip and looking forward to hearing all about it upon your return. It really is a trip of a lifetime so I am glad we made the changes to make it more suited to you. - Emma :)
Great service and friendly staff would…
Great service and friendly staff would definitely use again and recommend hays travel Torquay 😁
25 de julho de 2026
Resposta da Hays Travel - Torquay
Michelle,
Thank you so much for your kind words and the wonderful review! We look forward to assisting you again in the future.
Kind Regards
Hays travel Torquay
Abbie has been amazing throughout and…
Abbie has been amazing throughout and patient with all the changes I kept asking for. Communicated really well with me too! And I got a great deal 😁
1 de agosto de 2026
Resposta da Hays Travel - Torquay
Thank you for your lovely 5* review! I'm so glad we managed to get you such an amazing holiday booked. Best wishes, Abbie :)
Resposta da Hays Travel - Torquay
Thank you for your lovely 5* review, we hope you have an amazing time in Krakow. Best wishes, Ruth :)
friendly staff
friendly staff , very helpful without being rushed to make a decsison
19 de julho de 2026
Resposta da Hays Travel - Torquay
Mr Massey,
Thank you for your wonderful 5-star review! We are so pleased to hear that our team was friendly and helpful, We truly appreciate your kind words.
Kind Regards
Hays travel Torquay
yEmpathyou are always helpful and understand…
you are always helpful and understand our difficulties with technology
17 de julho de 2026
Resposta da Hays Travel - Torquay
Dear Norah
Thank you so much for your wonderful feedback! We are always happy to help
Kind Regards , Hays travel Torquay
Excellent service
Excellent service, as usual from Hays Torquay. Cannot praise them enough.
Will not use anyone else. Many thanks Ruth for you help.
We will return.
7 de julho de 2026
Resposta da Hays Travel - Torquay
Thank you so much for your wonderful feedback! We are so pleased to hear that you receive excellent service from our team and we look forward to helping you again in the future.
Kind Regards
Hays Travel Torquay
Carly is great very helpful and…
Carly is great very helpful and knowledgeable. Nothing it too much trouble for her
3 de julho de 2026
Resposta da Hays Travel - Torquay
Thank you for your lovely 5* review. Always a pleasure to book your holidays. Best wishes, Carly :)
Always very good service from the team…
Always very good service from the team at Hays Torquay
25 de junho de 2026
Resposta da Hays Travel - Torquay
Thank you for your 5 star review! It is always a pleasure booking your holidays, Best Wishes, Team Torquay :)
My visit with Carly at Torquay branch…
My visit with Carly at Torquay branch was really good and helpful. She is marvellous
30 de junho de 2026
Resposta da Hays Travel - Torquay
Thank you for your 5 star Review, We really do appreciate such great feedback! Best Wishes, Carly
Resposta da Hays Travel - Torquay
Thank you for your lovely 5* review, we really appreciate feedback from our customers. Best wishes, Parker :)
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