Hays Travel - Wrexham Avaliações 

759
O TrustScore é 5 de um total de 5

4,9

15 Lord Street, LL11 1LH Wrexham, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We were dealt with for our preliminary enquiry by Ffion and when a few days later we made our booking by Nicole. It is due to friendliness and efficiency of girls like this that we only book with Hay... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Dion, the lady we booked with was extremely helpful and explained everything we needed to know about our booking. She was very knowledgeable and knew her away around the computer to find any additiona... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I went to Hays Travel because I was having difficulty booking direct with Alfa. I trust the staff in Hays Travel, and they completed my booking successfully .

Avaliado com 5 de um total de 5 estrelas

We have not booked a holiday for over 10 years so was a bit rusty, however Dion from the Wrexham branch was amazing, she listened to what we wanted and found us a great deal to a location we were look... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Agência de Viagens
  2. Agência de Cruzeiros Marítimos
  3. Agência de viagens de cruzeiros
  4. Provedor de excursões culturais
  5. Agência de câmbio
  6. Agregador de viagens

Escrito pela empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

759 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,9

Todas as avaliações

(759)

123.986 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

We have not booked a holiday for over…

We have not booked a holiday for over 10 years so was a bit rusty, however Dion from the Wrexham branch was amazing, she listened to what we wanted and found us a great deal to a location we were looking for.

16 de agosto de 2026
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Resposta da Hays Travel - Wrexham

We're so happy to hear we could help you find a great holiday after such a long time! We appreciate your kind words about our team.

Avaliado com 5 de um total de 5 estrelas

Staff are so helpful and really…

Staff are so helpful and really friendly a good experience all round

22 de agosto de 2026
logotipo da Hays Travel - Wrexham

Resposta da Hays Travel - Wrexham

Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience with our team. We truly appreciate you taking the time to share this.

Avaliado com 5 de um total de 5 estrelas
logotipo da Hays Travel - Wrexham

Resposta da Hays Travel - Wrexham

Thank you for your wonderful 5-star review! We are so pleased to hear that you consistently receive lovely and friendly service from us. We truly appreciate your kind comments.

Avaliado com 5 de um total de 5 estrelas

Always happy to help

This is now the third holiday i have booked through Hays, i have found them to always be helpful and informative. Always there to help with any enquiries

18 de agosto de 2026
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Resposta da Hays Travel - Wrexham

Thank you for your wonderful 5-star review! We are so pleased to hear that you consistently find our team helpful and informative for your holiday bookings.

Avaliado com 5 de um total de 5 estrelas

Caitlin was brilliant with us as we’ve…

Caitlin was brilliant with us as we’ve never booked to go abroad, she explained the whole process even the silly questions, would definitely return to see her or anybody else they were all polite and checked in when we got there to let us know somebody will be with us shortly

19 de agosto de 2026
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Resposta da Hays Travel - Wrexham

Thank you for your wonderful 5-star review! We are so pleased to hear that you had such a positive experience, especially as first-time. We're glad our team could make the process clear and comfortable for you. We look forward to assisting you again in the future!

Avaliado com 5 de um total de 5 estrelas

Very helpful and polite

Very helpful and polite

11 de agosto de 2026
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Resposta da Hays Travel - Wrexham

Thank you for your wonderful feedback! We are so pleased to hear that you found our team to be helpful and polite. We appreciate you taking the time to share your experience.

Avaliado com 5 de um total de 5 estrelas

Best staff in the travel business

We were dealt with for our preliminary enquiry by Ffion and when a few days later we made our booking by Nicole. It is due to friendliness and efficiency of girls like this that we only book with Hayes.
Even though in this day and age booking direct on the internet is so easy, we try to book at least one holiday a year, when we travel, with your company. If your staff were not so special we would not bother. Keep them all as they are the company. Well done.

17 de agosto de 2026
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Resposta da Hays Travel - Wrexham

Thank you for your wonderful review! We are so pleased to hear that our team's friendliness and efficiency made such a positive impression. We truly value your loyalty and appreciate you choosing to book your holidays with us year after year. We look forward to assisting you with your future travel plans!

Avaliado com 5 de um total de 5 estrelas

I've used Hays travel to book a few…

I've used Hays travel to book a few holidays and I can't fault them. Friendly staff, and nothing is ever to much trouble.

9 de agosto de 2026
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Resposta da Hays Travel - Wrexham

Thank you for booking with us and for your kind review :) Many Thanks - Liz, Branch Manager

Avaliado com 5 de um total de 5 estrelas

Lovely young lady who dealt with us

Lovely young lady who dealt with us. Very professional and helpful.

15 de agosto de 2026
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Resposta da Hays Travel - Wrexham

Hello,

Thank you so much for your wonderful feedback! We are delighted to hear that our Ffion was professional and helpful. We appreciate you taking the time to share your positive experience.

Kind Regards
Hays Travel Wrexham

Avaliado com 5 de um total de 5 estrelas

Really pleased with the service

Holly was extremely quick and efficient. Found exactly what I asked for within minutes. She wasn't pushy at all. I'd been a bit nervous about booking it myself online and she put me at ease straight away. Checked us in and booked our seats too. Really pleased with the service.

12 de agosto de 2026
logotipo da Hays Travel - Wrexham

Resposta da Hays Travel - Wrexham

Thank you for your wonderful 5-star review! We are so pleased to hear that you had such a positive experience and that we were able to put you at ease. We hope you have a fantastic trip!

Avaliado com 5 de um total de 5 estrelas

Holiday

Sorry, can’t remember the name of the lady who served us, but she was excellent. Made us feel at ease and checked more than one holiday option for us.

8 de agosto de 2026
logotipo da Hays Travel - Wrexham

Resposta da Hays Travel - Wrexham

Thank you for your wonderful feedback! We are so pleased to hear that our team made you feel at ease and helped you explore various holiday options. We appreciate your kind words.

Avaliado com 5 de um total de 5 estrelas

Caitlin was really helpful

Caitlin was really helpful , patient and a good manner

11 de agosto de 2026
logotipo da Hays Travel - Wrexham

Resposta da Hays Travel - Wrexham

Gaynor Rogers,

Thank you for your lovely review! we hope you have a lovely time :)

Kind Regards
Caitlin

Avaliado com 5 de um total de 5 estrelas

Knowledgeable friendly staff

Dion, the lady we booked with was extremely helpful and explained everything we needed to know about our booking. She was very knowledgeable and knew her away around the computer to find any additional info we asked for. Would definitely use them again.

2 de agosto de 2026
logotipo da Hays Travel - Wrexham

Resposta da Hays Travel - Wrexham

Thank you for your wonderful review! We are so pleased to hear that you had such a positive experience and that our team member was able to assist you with all your requirements. We appreciate your kind words and look forward to helping you again.

Avaliado com 5 de um total de 5 estrelas

I've booked numerous holidays with…

I've booked numerous holidays with Hays. Once again they've provided a great service. I knew precisely where and when I wanted to go. All booked within 15 minutes. No doubt I'll be using them again next year.

28 de julho de 2026
logotipo da Hays Travel - Wrexham

Resposta da Hays Travel - Wrexham

Thank you for your wonderful review! We are so pleased to hear that we consistently provide great service and that your booking was quick and easy. We look forward to helping you again next year or sooner!

Avaliado com 5 de um total de 5 estrelas

I have been booking with hayes travel…

I have been booking with hayes travel for around 10 years and always happy with the girls they are always helpful

5 de agosto de 2026
logotipo da Hays Travel - Wrexham

Resposta da Hays Travel - Wrexham

Thank you for your kind review Barbara - we apricate your custom :) Many Thanks, Holly

Avaliado com 5 de um total de 5 estrelas

The advisor was great

The advisor was great, really looked through the holiday to get me the best price,

28 de julho de 2026
logotipo da Hays Travel - Wrexham

Resposta da Hays Travel - Wrexham

Thank you for your wonderful feedback! We are so pleased to hear that our advisor was able to find you the best price for your holiday. We hope you have a fantastic trip!

Avaliado com 5 de um total de 5 estrelas

Amazing experience

The girls in hays wrexham branch have all been very helpful.. Dion has been amazing... i told her what i wanted and she met every requirement that I asked her for and more.. Will definitely be visiting again to book my next getaway

3 de agosto de 2026
logotipo da Hays Travel - Wrexham

Resposta da Hays Travel - Wrexham

Thank you so much for your wonderful feedback! We are thrilled to hear that our team was so helpful, and that you had such a positive experience. We look forward to helping you with your next getaway!

Avaliado com 5 de um total de 5 estrelas

Easy booking

I called in yesterday as had seen deal on easy jet app. Prefer to use travel agent.
Cslled in and fion was very helpful and even though price was higher did price match.
Very easy process

2 de agosto de 2026
logotipo da Hays Travel - Wrexham

Resposta da Hays Travel - Wrexham

Thank you for your fantastic feedback! We are so pleased to hear that you had such a positive experience and that Ffion was very helpful in price matching for you. We appreciate your kind words.

Kind Regards
Hays Travel Wrexham

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