I had the best hearing test i have ever had. It was very well put over on my condition and very well conducted and informative. The gentle man who did my test was very thorough and very knowledgeabl... Ver mais
Localização
Trocar localizaçãoNovello House, 11 Cathedral Road, CF11 9HA CARDIFF, Glamorgan, GB
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Service of my existing hearing aid was completed by Ffion ( supply audiologist from Llanelli ) carefully using new domes and microphones. Tested both my ears for wax and used sound box for my ears , S... Ver mais
On arrival, met at the door, shown to waiting room - called in on exact time - on test - very easy to follow instructions, patience, explanations very good and thorough de-brief with assessor.
My yearly review was done professionally and with care. The friendly approach was much appreciated. First class service!
Informações de contato
Novello House, 11 Cathedral Road, CF11 9HA, CARDIFF, Glamorgan, Reino Unido
- 02920 828220
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Very professional and no big sell
Very professional and no big sell, a pleasure to deal with the 2 gentlemen who visited.
Excellent service,very professional and…
Excellent service,very professional and in depth , I was especially impressed with Jamie as he answered all my awkward and difficult questions honestly,and didn't push for sales,I would like to say a big thankyou.
The receptionist and nurse were also very good,do all in all 10 out of 10
All the best,
Andrew
Excellent professional service,very…
Excellent professional service,very impressed
Will use in the future
Everyone very friendly and clear
All most a great listen, but not quite.
Members of staff were polite, helpful and very thorough.
Made to feel welcome upon arrival and…
Made to feel welcome upon arrival and the person dealing with my review listened to my concerns especially the ability to hear conversations in loud environments. He did a very thorough hearing assessment and adjusted my hearing aids to cut out the background noise in restaurants for example.
it was my first visit to hidden hearing…
it was my first visit to hidden hearing in cardiff and i found them all very friendly and very professional and very helpful nothing was to much trouble i would definately be returning if i need to brilliant service.
Pleasant experience & thorough test
I had a thorough hearing test that was free. The premises in Neath (not Cardiff......but no location for Neath) were very pleasant, more like a pampering spa setting than a medical establishment and the specialist I saw was kind and professional.
A trusting group
A trusting group. Fast and efficient service. Great products to meet your need. Very pleased.
I Great service for over 10 Yearshave been with them for over 10 years…
I have been with them for over 10 years and have had excellence in service and quality of product throughout.
Particularly from David and Jamie
amazing service
Jamie was amazing with my mother,it was her 1st visit and walked away with hearing aides that she can actually hear more with there aides than she has with any other hearing aides over the year,he was amazing very friendly and took time to understand my mothers needs and the receptionist was so friendly put my mother at ease straight away I would recommend anyone with hearing loss to visit the Cardiff hidden hearing as we have had many years of paying for hearing aides with the genral high street brand's but never had any real results,but with hidden hearing straight away my mother could hear a pin drop and it's been quite scary hearing noises she hasn't been able to hear for many years with the other hearing aides ,as a family is has made such a difference ,mainly to my mother quality of life and to the our lives with the frustration of having to shout & repeat everthing for her to hear us now we talk so quiet as she says we are shouting when talking at a normal leval absolutely amazing result in 1 visit we cant thank Jammie enough .
The after care is very important and…
The after care is very important and very helpful, they are very patient and helpful
Friendly and expert service.
Wax removal.
Very efficient. Helpful.
An experience NOT to be nervous about. Quick.painless
Brilliant
Brilliant, really felt as if every possible test on hearing was carried out.
Highly recommend
Staff are always polite and hearing specialist are informative and helpful.
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