Audika - Lichfield Avaliações 

179
O TrustScore é 5 de um total de 5

4,8

18 Bore Street, WS13 6LL LICHFIELD, Staffordshire, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The staff are very friendly,cheerful and helpful.My hearing test procedures and results were clearly explained and I was put at ease.You do not feel as if you are being rushed and are encouraged to as... Ver mais

Avaliado com 5 de um total de 5 estrelas

I’ve just had my first appointment with Tracy Vaughan at Hidden Hearing. I’m 52 & had wax removed from my ears several times before in different places. Tracy by far the most professional , informativ... Ver mais

Avaliado com 5 de um total de 5 estrelas

Earlier today my mom had a home visit review appointment with Poojah Gupta. Poojah had phoned ahead to let us know she was on the way, which was very reassuring. Poojah is very personable; it... Ver mais

Avaliado com 5 de um total de 5 estrelas

Had the best experience. Was seen by a gentleman who had 36 years experience and experience counts for everything! He was patient kind and caring even when I got upset at finding out I had hearing dam... Ver mais



Informações de contato

  • 18 Bore Street, WS13 6LL, LICHFIELD, Staffordshire, Reino Unido

  • 01543 262200

4,8

Excelente

O TrustScore é 5 de um total de 5

179 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(179)

4.921 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Careful and considerate

The appointment was simple and quick to book. Lovely surroundings and a good welcome. The practioner, Tracy Vaughn, was so kind and patient with my elderly father. She explained everything at each step and carried out the procedure carefully throughout.

3 de abril de 2024
Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Highly knowledgeable, polite and explained everything. Not pushy to get me to buy products just wanted me to think first what was best. Explained all the options.

27 de março de 2024
Avaliado com 2 de um total de 5 estrelas

Be careful think deeply about it

My initial review was 5 star but I have had to down it as my ear hasn’t been right since having the micro suction procedure. I could hear better before the procedure. She had difficulty removing the wax and it was a little painful. Kept putting oil in my ear, then tried warm water flush to break it dow as it was stubborn. I was told she should have left it and told me to continue to put olive oil in my ear for another week. So I will be returning at some point to find out what damage has been done😢

28 de fevereiro de 2024
Avaliação não solicitada
logotipo da Audika - Lichfield

Resposta da Audika - Lichfield

Hello Mr Brown,

Thank you for your review. We are sorry to hear of your experience and would like the opportunity to speak with you in order to resolve this.

Unfortunately, we cannot reach out to you due to the anonymity of your review but would appreciate it if you could contact our customer services team on 01622 775191 / 0800740 8796.
We are busy today so please do leave us a message if we cannot get to the phone straight away and we will call you back. If you prefer to email, we are available on contact@hiddenhearing.co.uk
Kind Regards
Customer Services - Hidden Hearing Ltd

Avaliado com 5 de um total de 5 estrelas

Successful Ear Wax Removal.

I had a large quantity of old hard Ear Wax successfully removed by Tracey Vaughan at Hidden Hearing in Lichfield. Tracy was very very good, she explained the procedure in depth and carried it out excellently. I would thoroughly recommend Hidden Hearing for wax removal I am returning for a Hearing test next week but following the wax removal it has I.proved somewhat.

22 de fevereiro de 2024
Avaliado com 5 de um total de 5 estrelas

Had an appointment for ear suction at…

Had an appointment for ear suction at Hidden Hearing in Lichfield.
The staff were very professional and friendly.
The service I received by Tracy Vaughan was excellent. She explained the procedure and what to expect. A total success.

5 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

All the staff at Hidden Hearing…

All the staff at Hidden Hearing Lichfield are so pleasant. Tracy who did my wax removal is so lovely and certainly makes you relax. She is very good at what she does and explains everything to you all the way through. I would have no hesitation in recommending them to anyone.

20 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Removal of earwax

Who would have thought that having earwax removed would be a pleasant experience. Tracy Vaughan the ear care practitioner made you feel relaxed with her friendly Information of what she’s doing and her expertise in removing the wax was brilliant. Thank you Tracy

22 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Treatment for ear wax removal

I visited the Lichfield Hidden Hearing branch for earwax removal. The treatment was on time and i was treated in a totally clear and professional manner. Tracy was very clear in her explanations of the treatment throughout showing relevant photos. She had a great personality which immediately put me at ease. The treatment was very successful and I've already booked my appointment for next year!

13 de novembro de 2023
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

What a difference a day makes!

Made to feel welcome.
Professional and courteous service
Felt at ease with the tests and comfortable with the options made available to me.
Products ordered arrived early
Set up and fitting was seamlessly achieved as I can now hear again.
Well done Hidden Hearing of Lichfield: I'll be recommending you to anyone and everyone who asks!

13 de setembro de 2023

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