Hippo Motorgroup were fantastic. I'm very happy with my new car. Mark W was great as a Fleet Account Manager. He responded to calls and emails promptly and made the process easy and enjoyable.... Ver mais
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Excellent service from start to finish!! We were greeted with a very warm welcome by Olivia. Olivia dealt with our new car and went above and beyond to help us. When we picked our new car up again al... Ver mais
Excellent experience. Many thanks to Callum at the Blackburn branch. Found finance for us when we had been struggling. Very helpful, knowledgeable , patient, and friendly. Very easy to use website.... Ver mais
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Customer service was very poor, waited over 3 hours for my car. Came on a 2 hour train journey never again just wanted my car was on the verge of collapsing Rehan, was helping me through out the whole... Ver mais
A empresa respondeu
Detalhes da empresa
- Concessionária
- Corretor Financeiro
- Serviço de Locação
- Concessionária de veículos motorizados
- Revendedora de carros usados
Sobre Hippo Motor Group
Escrito pela empresa
Welcome to Hippo Motor Group
Hippo Motor Group is one of the UK’s leading automotive specialists, helping customers find, finance, lease and drive away in the perfect vehicle.
As a family-owned business with more than 60 years of experience in the motor trade, we’ve built our reputation on delivering expert advice, great value and a hassle-free experience from start to finish.
Whether you’re looking for:
- Personal car leasing
- Business car leasing
- Vehicle finance
- New and used cars
- Vans
- Prestige vehicles
Our award-winning team is here to help every step of the way.
From first enquiry to vehicle handover and aftercare support, we aim to make the whole process simple, transparent and enjoyable. Every vehicle prepared by Hippo goes through rigorous quality checks at our state-of-the-art preparation centre, giving customers confidence in their next vehicle.
We’re proud to support thousands of motorists across the UK with access to a wide choice of vehicles, nationwide delivery, dedicated account managers and flexible finance solutions.
If you’ve experienced Hippo Motor Group, we’d love to hear your feedback. Your review helps us continue improving and helps future customers choose a company they can trust.
The perfect vehicle. The right deal. The Hippo experience.
Informações de contato
Reino Unido
- www.hippomotorgroup.com
4,3
Excelente
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 99% das avaliações negativas
Normalmente responde dentro de 1 semana
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Great service from Hippo
Great service from Hippo. Fifth car purchase from them. Excellent customer service from Liam. Thank you.
8 de agosto de 2026
Avaliação não solicitada
Great service Josh great at…
Great service Josh great at Peterborough and Holly Brown on sales side very attentive and replied straight away every time I emailed her there was no pushy buy this warranty handover either bought 2 cars from here and will continue to do so too excellent service like buying cars here👍⭐️🔥
1 de agosto de 2026
Avaliação não solicitada
Excellent service from start to…Tracey and Nicki Matthews
Excellent service from start to finish!!
We were greeted with a very warm welcome by Olivia. Olivia dealt with our new car and went above and beyond to help us. When we picked our new car up again all staff were welcoming and the manager was also very tentative. We want to thank you for an excellent professional service.
8 de agosto de 2026
Avaliação não solicitada
Very easy and smooth pick up
Very easy and smooth pick up, Liam made it easy and comfortable
Would definitely recommend
7 de agosto de 2026
Avaliação não solicitada
Bought a car just over 3 months ago &…
Bought a car just over 3 months ago & it’s broke down . They won’t help me . Car isn’t driving & needs recovered . Going days with ringing them car is stranded they sold me warranty with A1 that’s not fit for purpose as no one will fix the issue only Land Rover & they won’t pay out for this . I’m in Northern Ireland & don’t know what to do . So distressed.
4 de agosto de 2026
Avaliação não solicitada
Top service by lovely people
Was helped by Ruby and Matt to find my perfect car. Wonderful service and genuinely pleasant people! Thanks guys - see you in a couple of years for an upgrade!
7 de agosto de 2026
Avaliação não solicitada
Delivery experience
Had a car delivered recently. Alan was amazing, very professional and friendly. Couldn’t ask for anyone better!
6 de agosto de 2026
Avaliação não solicitada
Resposta da Hippo Motor Group
Hi Hari,
Thank you for your wonderful feedback. We’re delighted to hear Alan provided such a professional and friendly delivery experience. It’s fantastic to know he made such a positive impression, and we’ll be sure to pass on your kind words. We truly appreciate your support.
Team Hippo
Amazing customer service
Amazing customer service. Very welcoming and helpful. Amazing team, big thanks to Liam, Kamal and Jonny. Definitely recommend going forward.
6 de agosto de 2026
Avaliação não solicitada
Resposta da Hippo Motor Group
Hi Ziya,
Thank you for your fantastic feedback. We’re delighted to hear you received such amazing customer service and found the team welcoming and helpful throughout. It’s great to know Liam, Kamal, and Jonny made such a positive impression. Your recommendation means a great deal to us, and we truly appreciate your kind words and support.
Team Hippo
Many thanks to David L for delivering…
Many thanks to David L for delivering our new car
Very thorough and patient showing us all the controls
Friendly and professional
Thank you 🌟 🌟🌟🌟🌟
6 de agosto de 2026
Avaliação não solicitada
Resposta da Hippo Motor Group
Hi Helen,
Thank you for your wonderful feedback. We’re delighted to hear David L provided such a thorough and patient handover, taking the time to explain all the controls. It’s great to know his friendly and professional approach made the experience so positive. We truly appreciate your kind words and support.
Team Hippo
Enjoyed coming to hippo i will be a…
Enjoyed coming to hippo i will be a returning customer thank you rehan
5 de agosto de 2026
Avaliação não solicitada
Resposta da Hippo Motor Group
Hi Ana,
Thank you for your wonderful feedback. We’re delighted to hear you enjoyed your experience with Hippo and that Rehan looked after you so well. It’s fantastic to know you’ll be returning in the future. We truly appreciate your kind words and support.
Team Hippo
Wonderful customer service from start…
Wonderful customer service from start to finish, Akeem H was always available over the phone for questions and always responded right away. Upon collection Matt was excellent and very helpful.
5 de agosto de 2026
Avaliação não solicitada
Resposta da Hippo Motor Group
Hi,
Thank you for your wonderful feedback. We’re delighted to hear you received excellent customer service from start to finish. It’s great to know Akeem H was always available to answer your questions and that Matt provided such a helpful collection experience. We truly appreciate your kind words and support.
Team Hippo
Brilliant service from start to finish
Brilliant service from start to finish.
Finalised by Liam - who was brilliant
5 de agosto de 2026
Avaliação não solicitada
Resposta da Hippo Motor Group
Hi,
Thank you for your fantastic feedback. We’re delighted to hear you received brilliant service from start to finish. It’s great to know Liam finished your experience on such a positive note. We truly appreciate your kind words and support.
Team Hippo
Made to feel very welcome when I…
Made to feel very welcome when I arrived. I was looked after by the team, especially Matt. The hand over was very easy. Will use Hippo again in the future.
5 de agosto de 2026
Avaliação não solicitada
Resposta da Hippo Motor Group
Hi Carl,
Thank you for your wonderful feedback. We’re delighted to hear you were made to feel so welcome and that Matt and the team looked after you throughout your visit. It’s great to know the handover was easy, and we’re thrilled to hear you’ll be using Hippo again in the future. We truly appreciate your kind words and support.
Team Hippo
Hippo Motorgroup were fantastic
Hippo Motorgroup were fantastic. I'm very happy with my new car.
Mark W was great as a Fleet Account Manager. He responded to calls and emails promptly and made the process easy and enjoyable.
David L was also brilliant when it came to delivery with great communication and a really knowledgeable handover.
Very pleased.
3 de agosto de 2026
Avaliação não solicitada
Resposta da Hippo Motor Group
Hi Rich,
Thank you for your fantastic feedback. We’re delighted to hear you’re so happy with your new car and that you had such a positive experience with Hippo Motor Group. It’s great to know Mark W made the process easy and enjoyable with his prompt communication, and that David L provided a knowledgeable handover and excellent delivery experience. We truly appreciate your kind words and support.
Team Hippo
Customer service was very poor
Customer service was very poor, waited over 3 hours for my car. Came on a 2 hour train journey never again just wanted my car was on the verge of collapsing Rehan, was helping me through out the whole process & reassured me that this will get sorted & also offered to order me food after getting emotional.
4 de agosto de 2026
Avaliação não solicitada
Resposta da Hippo Motor Group
Hi Sonja,
I’m sorry that your experience fell below the standard we expect. While I’m pleased Rehan supported and reassured you, the overall experience was clearly disappointing. Following your call with Adnan, we will review what happened internally and address any service failings identified.
Thanks,
Chris – Customer Experience Manager
I have had a very good experience of…
I have had a very good experience of buying a car through Hippo. From the enquiry through to reaching Matthew Knowles on the process in sales on purchasing and then receiving the car this morning from Nick. Great communication throughout, I would highly recommend this company. To be honest a breath of fresh on customer service when buying the car. Well informed, polite and attentive answering all queries. A trusted company with good processes in place for everything.
Thank you Bhav
4 de agosto de 2026
Avaliação não solicitada
Resposta da Hippo Motor Group
Hi,
Thank you for your fantastic feedback. We’re delighted to hear you had such a positive experience from your initial enquiry through to the delivery of your new car. It’s wonderful to know Matthew Knowles and Nick provided great communication, kept you well informed, and delivered the high level of customer service you were looking for. Your recommendation means a great deal to us, and we truly appreciate your kind words and support.
Team Hippo
Buying the car was painless
Buying the car was painless, thanks. The car is exactly as described, and Alan who drove it to me did a great handover. All good.
3 de agosto de 2026
Avaliação não solicitada
Resposta da Hippo Motor Group
Hi Rupert,
Thank you for your fantastic feedback. We’re delighted to hear the car buying process was painless and that the vehicle was exactly as described. It’s great to know Alan provided a great handover and made sure everything went smoothly. We truly appreciate your kind words and support.
Team Hippo
The account manager dannile made the…
The account manager dannile made the whole process stress and pain free from find the car and finding the right finance package and matt who did the car hand over went through everything with the car
1 de agosto de 2026
Avaliação não solicitada
Resposta da Hippo Motor Group
Hi Dennis,
Thank you for your wonderful feedback. We’re delighted to hear Dannile made the whole process stress-free, from finding the right car to arranging the best finance package for your needs. It’s also great to know Matt provided a thorough handover and took the time to go through everything with you. We truly appreciate your kind words and support.
Team Hippo
Seamless handover by Josh Graham
Seamless handover by Josh Graham
Excellent customer service
1 de agosto de 2026
Avaliação não solicitada
Resposta da Hippo Motor Group
Hi Eve,
Thank you for your fantastic feedback. We’re delighted to hear Josh Graham provided a seamless handover and delivered excellent customer service. We truly appreciate your kind words and support.
Team Hippo
Great service from Matt and bright
1 de agosto de 2026
Avaliação não solicitada
Resposta da Hippo Motor Group
Hi John,
Thank you for your feedback. We’re delighted to hear Matt and Bright provided great service and made your experience a positive one. We truly appreciate your kind words and support.
Team Hippo
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