Customer Service from 1st phone call to after service was completed was excellent. Communication with texts on updates of technicians arrival, on point! The technician even called and gave me an estim... Ver mais
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Veja o que dizem as avaliações
Terrible service! USE REAL LOCAL LOCKSMITHS! Not this Uber rent a side hustle locksmith. A guy shows.up.without the correct equipment barely speaking English and states he cant do the job. Yet he... Ver mais
A empresa respondeu
Darren, the tech who performed the work was professional and clearly explained the processes he would use and all prices that would be charged, based on my choices. Darren also followed up as pro... Ver mais
A empresa respondeu
Overpriced, over charging customers that are in distress, $178.00 to send someone a short distance to unlock the car door and insisted on full payment prior to dispatching the locksmith. The technic... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
KeyMe Locksmiths is the nation's most trusted 24 hour locksmith providing guaranteed quality service. We specialize in residential and commercial lockouts, home security systems, lock repair and installation, car key replacement and emergency lockouts. We also copy home, office and car keys, as well as key fobs and access cards quickly and accurately. If you need to install a smart lock, door lock, deadbolt, key fob, file cabinet lock or a master key system, give us a call. If you are locked out or want to schedule an appointment with a licensed locksmith near you, please call us for an upfront flat rate.
Informações de contato
Estados Unidos
- (866) 635-1048
- www.key.me
3,2
Bom
4 mil avaliações
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I Will Not Hesitate To Use!!
Customer Service from 1st phone call to after service was completed was excellent. Communication with texts on updates of technicians arrival, on point! The technician even called and gave me an estimated time. Quick and easy. Reasonably priced fit for late at night. Will use again if ever needed.
31 de agosto de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
The job was assigned 2x with jobs being…
The job was assigned 2x with jobs being declined. I was charged full price even though I called the company to cancel since they could not find someone after 2 hours.
29 de agosto de 2026
Resposta da KeyMe Locksmiths
jill hoffman-chinn,
We genuinely regret the repeated assignment issues and the billing concern you experienced. We are reviewing our process to prevent this from happening again.
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Nothing wrong with the tech but these…
Nothing wrong with the tech but these call center crooks take 90% of the fee. Absolute thieves
30 de agosto de 2026
Resposta da KeyMe Locksmiths
jeanine,
We appreciate you sharing your feedback regarding our fees. We are always reviewing our policies to ensure fairness.
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Customer service not the best
Customer service was good, regarding service with the locksmith seems he lacks customer service skills.
28 de agosto de 2026
Avaliação não solicitada
Resposta da KeyMe Locksmiths
Bm,
We appreciate you sharing your feedback. We are concerned to hear about your interaction with the locksmith and will address this internally.
Please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Showed up quick
Showed up quick. On a Sunday too.
Got me a couple keys done in a timely manner.
It was exactly what I needed when I needed it. And that’s spot on service
30 de agosto de 2026
Avaliação não solicitada
Resposta da KeyMe Locksmiths
Aaron James,
We're so happy to hear that our service was exactly what you needed, especially on a Sunday! We appreciate you acknowledging our timely assistance.
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Great service!!!
21 de agosto de 2026
Resposta da KeyMe Locksmiths
Thank you for your review. We are happy to hear you had a great experience with us.
Great experience!
The service guy showed up a lot sooner than expected because he was around the corner from me. He was very sweet and polite and got the job done fairly quickly. I don't remember his name but I highly recommend him! The price was on the higher side but I didn't mind paying it because I was so desperate to get home, LOL!
28 de agosto de 2026
Resposta da KeyMe Locksmiths
Tara Thompson,
We are so happy to hear that our service team was able to assist you quickly and efficiently! We always aim to provide prompt and polite service, and we are glad that our team member met your expectations. We appreciate your understanding regarding the pricing and are pleased we could help you get home. Thank you for your wonderful feedback!
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
They didn't give me the key I paid for
24 de agosto de 2026
Resposta da KeyMe Locksmiths
noe rodr’guez,
We are very sorry to hear that you did not receive the key you purchased.
Please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Blake the locksmith the best.
Blake was excellent responding quickly arriving when he said. He is exceptionally professional, very knowledgeable. Did a great job. I am going to recommend everybody. I know to him. He was a pleasure to deal with and a very nice young man. I couldn’t recommend this young gentleman with any higher praise. he is the best.
29 de agosto de 2026
Avaliação não solicitada
Resposta da KeyMe Locksmiths
Edward Podbielski,
We are absolutely delighted to hear about your exceptional experience with our team member. It is wonderful to know that our prompt response times and professional service made such a positive impression. We truly appreciate you recognizing their knowledge and dedication to doing a great job. Your kind words and high praise mean a great deal to us, and we are so pleased that you found them to be a pleasure to deal with. We are grateful for your strong recommendation and look forward to continuing to provide excellent service.
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Terrible service
Terrible service! USE REAL LOCAL LOCKSMITHS! Not this Uber rent a side hustle locksmith.
A guy shows.up.without the correct equipment barely speaking English and states he cant do the job. Yet he marks.it complete and they charged me anyway. After multiple calls I was able to get a refund initiated.
Meanwhile a local REAL locksmith helped.and was LESS epensive!
21 de agosto de 2026
Resposta da KeyMe Locksmiths
Joe A.,
We are truly sorry to hear about your frustrating experience. We understand your disappointment regarding the service you received and the subsequent billing issue.
Please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Fast friendly service
22 de agosto de 2026
Resposta da KeyMe Locksmiths
Thank you for your review. We are happy to hear that your service was fast and friendly.
Jason was very professional
Jason was very professional. He finished the job while I enjoyed my coffee and did it in 15 mins!
28 de agosto de 2026
Avaliação não solicitada
Resposta da KeyMe Locksmiths
nas harfouche,
We're delighted to hear that our service was so professional and efficient, allowing you to relax and enjoy your coffee! We appreciate you sharing your positive experience.
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Darren is a Complete Professional
Darren, the tech who performed the work was professional and clearly explained the processes he would use and all prices that would be charged, based on my choices.
Darren also followed up as promised. He is a complete professional.
The value received for the clearly defined pricing, including sales taxes, was excellent.
28 de agosto de 2026
Avaliação não solicitada
Resposta da KeyMe Locksmiths
Joe Ross,
We're so glad to hear about your positive experience! We truly appreciate you taking the time to share your feedback regarding the professional service you received. It's wonderful to know that the process and pricing were clearly explained, and that the value met your expectations. We strive to provide excellent service and clear communication, and your review confirms we are achieving that goal. Thank you for your kind words!
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
I recommend
I called and they send one of the technical experts 10 min plus 10min
To solve my car problem keep up the good work guys you awesom
24 de agosto de 2026
Avaliação não solicitada
Resposta da KeyMe Locksmiths
orlando ramirez,
We're so glad to hear our technical expert was able to resolve your car problem quickly and efficiently! We truly appreciate your kind words and positive feedback. We're always striving to provide excellent service.
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Had to use debit card before they…
Had to use debit card before they unlocked. Not professional. How are you supposed to use a card if your purse is locked in the car?????
22 de agosto de 2026
Resposta da KeyMe Locksmiths
Rhonda,
We appreciate you sharing your experience. We understand how frustrating it is when unexpected payment methods are required, especially when your belongings are inaccessible. We are reviewing our procedures to prevent similar situations.
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
The price to copy a basic key is too…
The price to copy a basic key is too expensive. Ten dollars is a lot for each key. Also the mailing of a key that I thought I was receiving at that very moment is ridiculous.
27 de agosto de 2026
Resposta da KeyMe Locksmiths
Essence King,
We appreciate you sharing your feedback regarding our key copying service and the pricing. We understand your concern about the cost and the unexpected mailing process. We are always reviewing our services and pricing to ensure we offer the best value. Your comments will help us improve.
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
The technician was very courteous
The technician was very courteous, knowledgeable, and efficient.
27 de agosto de 2026
Resposta da KeyMe Locksmiths
Tom,
We're so pleased to hear that our technician provided such a positive experience. It's wonderful to know they were courteous, knowledgeable, and efficient. Your kind words are truly valued!
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
I would love to leave zero stars but…
I would love to leave zero stars but left one to get your attention. Called for service and while I was asking for assistant the gentle man just hung up. I called to let him know about my review on his service he was cocky and said go ahead. sad hope he not the owner this is bad for business.
28 de agosto de 2026
Avaliação não solicitada
Resposta da KeyMe Locksmiths
rayxa ramos,
We are truly sorry to hear about your negative experience when you called for service. We understand how frustrating it is when calls are disconnected, and we assure you this is not the standard of service we aim to provide.
Please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Called and requested services for lost…
Called and requested services for lost keys, needed a key cut. It was estimated 30-40 minutes, got a return call 5 minutes later and Belal was arriving in 15, he was fast, efficient and the key worked perfect in door lock and ignition. Recommend this guy 5Stars
27 de agosto de 2026
Avaliação não solicitada
Resposta da KeyMe Locksmiths
Bonnie Williams,
We're so happy to hear that our service was prompt and efficient in resolving your lost key situation. It's wonderful to know that the key worked perfectly for both your door and ignition. We truly appreciate you taking the time to share your positive experience and recommending our services. Your feedback means a lot to us!
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
The service was very successful and the…
The service was very successful and the price was very reasonable and customer service was excellent
21 de agosto de 2026
Resposta da KeyMe Locksmiths
Andrew Schlosberg,
We're so happy to hear that our service was successful and that you found our pricing reasonable. We truly appreciate your kind words about our excellent customer service!
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
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