Lancashiredoubleglazing Avaliações 244

Installation of back door and window was completed to a great standard. Communication was very smooth and the service was done quickly and without issue. Workers communicated with a professional and friendly manner. Overall very pleased with my experience and would recommend this company to others.

Had windows fitted by LDG, can't fault the service or the product, everything went smoothly from start to finish. Would't hesitate to recommend.

Honestly couldn’t fault the service just recently had our conservatory replaced and the process has been smooth from start to finish with constant communication

Would highly recommend

Good customer service and excellent installation of a replacement door by Dave

Superb, high-quality product at an excellent price. I chose one of the most secure doors available, complete with a locking system backed by a £5,000 guarantee , that is, if anyone can pick or cut through the lock, you receive £5,000.

The fitter was excellent: polite, friendly, and carried out a perfectly neat installation. He used colour matched silicone on the outside, caulking on the inside, and even brought his own hoover to clean up afterwards.

I would definitely recommend this company.

Excellent service and after care. Second to none. Thanks so much LDG

Poor service , poor communication . Poor experience . Very disappointed in a company that charges you good money for their products . We got a door installed a few years back , every time summer comes around the door/ locking mechanism becomes stuck . On numerous occasions we have been locked in or out the house . A danger hazard for the family . But Lancashire double glazing couldn’t care less. Takes them 3 weeks to respond to an email . Absolutely shocking service . Once again the locking mechanism is stuck . We can’t get in our out the front door . Still awaiting on someone to come out

I had an absolutely outstanding experience with the sales team at Lancashire Double Glazing, and I feel compelled to share just how impressed I was.

From start to finish, one team member Thomas in particular went completely above and beyond. His customer service was nothing short of exceptional — professional, friendly, and genuinely caring. He took the time to listen, answered every question thoroughly, and made what could have been a stressful process feel easy and reassuring.

Nothing was ever too much trouble, and his attention to detail and commitment to getting everything just right really stood out. It’s rare these days to come across someone so dedicated and passionate about delivering great service.

Thanks to him , I felt confident and well looked after every step of the way. A real credit to the company — I wouldn’t hesitate to recommend Lancashire Double Glazing to anyone.

Thank you again for such a positive experience!

Mrs Laura Moore

Had some windows fitted at old property and just ordered some new windows for new property, highly recommended

Absolutely stunning new front for our shop! From start to finish I can’t speak highly enough, professional and obvious that it matters to them, the fitter thought more support was needed and they came back and added that later free of charge, I wouldn’t have known either way but there own personal quality and pride meant they went above and beyond. Not enough companies doing that these days! More than happy to recommend and they have my loyalty for life!

Teething problems originally with appointment dates given by the company
mainly due to adverse weather conditions
Once on site very pleased with the finished effect of the sun room
The glass roof has certainly improved the room
The fitters Phil, Kieran and Drew should be praised for an excellent job
Also Owen who originally discussed with us the process needed prior to having a glass roof fitted
Very professional all round from start to finish

Always my first choice when needing new glazing , LDG have worked om ny homes and business premises and never fail to deliver quality work in a timely fashion. Highly reccomended..

We have been dealing with Owen who came across very professional and was helpful and a pleasure to work with.

Fantastic service on my new back door, Steve the surveyor and Ray the fitter were incredible knowledgeable and polite.

From initial contact to contract / Survey / Plans / Planning Permission / Execution of build (digging , roof , plastering , fitting etc.) all done to a very high degree of professionalism.
Very efficient Installations Department.
Good follow up. Any small post instal issues quickly rectified.
LDG is well recommended.
2nd. time we have used them.
The extension is the envy of our friends.
Thank you.

Joseph Robinson.

This is the third time we have used this company but after this fitment we won’t be using them again, we had a front door fitted in Irish oak and when you stand away from the door it looks like a kick panel as been fitted to the door at the bottom look awful.
We contacted them which it took nearly 3 weeks to come back with a scientific reason why the door is different colour at the bottom, we were never told this at the part we’re we were parting with out money that it could look like this, never use them again
Also the door was draughty I had to wait a week for someone to come and have a look, so I adjusted it myself , very poor customer service for a repeat customer

Had my new front door fitted on Monday, from delivery, to installation the whole
Process was very smooth! The door looks great too!!

We've had problems from the very beginning to the very end. We were promised to have the works done immediately, only for the works to be delayed by 3 months. The contractors who were supposed to do the job rang in sick twice in a row, which meant that the works were delayed even further and the company did not take any responsibility nor did they apologise for the inconvenience caused. We've had lintels installed and we were advised that the works would be external only, which was a lie as we ended up with a hole in our wall and a lot of plasterwork removed as a result. The glass panels for our door were manufactured to wrong sizes; we were promised the contractors would return within 24h with the correct sized panels but they only returned 48h later, which is unacceptable considering our front door was only put in situ temporarily. We were also made to believe that the window cills were included within the quote, which apparently they weren't in the end. The contractors did not provide any form of flooring covering at all.

Customer service is shocking and truly doesn't exist, as no one wants to take any accountability for the wrongdoings on the company's part. You have to constantly chase them if you want to receive some kind of answers and it takes 10 working days for a manager to respond to an email! I would never never recommend this company to anyone!

Recently had a new front door fitted at home. From first initial contact to installation, the service received was brilliant. Bill and the team were fantastic, honest and reliable and we are very happy with the end product. Highly recommended this company.

Had a new front door and side panel fitted in beck brown (black) and couldn't be happier with it. The whole service from initial point of sale with Owen, to the surveyor, and finally Harry the fitter was fantastic. We're very happy with the product and service and are now planning to use them for our windows too.