Protyre Autocare - Exeter Avaliações 

2.187
O TrustScore é 5 de um total de 5

4,8

5 Trusham Road, Marsh Barton, EX2 8NW Exeter, Devon, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have been going to Protyres for many years to have my car MOT from phoning upto book an MOT to going to the get it done everyone that works there is really professional helpful and kind 😊 Tbh i g... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Phoned around as you do for motorcycle tires, but for the same tire, fitted to my bike, they came back £120 cheaper than a well known dealership in Exeter!! Booked my slot, hour later off on some new... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I booked my car in for a service and MOT. It failed the MOT and needed a fair bit of work in order to pass. At every stage I was kept updated and informed of costs. Ross and his team worked incredibly... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Visited without an appointment as I had a flat tyre and they were so helpful in seeing me right away. I also booked another appointment with them to check wheel alignment. Very helpful staff and great... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Pneus
  2. Loja de Freios
  3. Loja de Baterias de Carro
  4. Oficina de Inspeção Veicular
  5. Serviço de Motorista
  6. Serviço de alinhamento e balanceamento

Escrito pela empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informações de contato

  • 5 Trusham Road, Marsh Barton, EX2 8NW, Exeter, Devon, Reino Unido

  • 01392 412610

4,8

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

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4,8

Todas as avaliações

(2.187)

33.359 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Staff member was very helpful and…

Staff member was very helpful and knowledgeable. I had the front tracking checked and the staff member showed me results of the rear tracking and whilst there was not pressure applied I chose to have that adjusted as well.

I was also advised the track rod ends were worn and should be changed before next MOT - again no pressure to have it done here.

19 de fevereiro de 2026
Avaliado com 5 de um total de 5 estrelas

Great friendly service

Great friendly service, took the time to be polite and efficient.
I have used Protyre before and I will continue to use and recommend.

18 de fevereiro de 2026
Avaliado com 2 de um total de 5 estrelas

I had an appointment booked for 12.30…

I had an appointment booked for 12.30 on monday and waited an hour before my car was even seen! I appreciate delays but a heads up would have been nice! It ruined my entire afternoon! Not happy at all!

9 de fevereiro de 2026
Avaliação não solicitada
logotipo da Protyre Autocare - Exeter

Resposta da Protyre Autocare - Exeter

Dear Charlotte Dare ,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

Avaliado com 1 de um total de 5 estrelas

Awful experience

Awful experience, took my car to the Exeter branch for MOT, it failed and they quoted £1000 for repairs, took it elsewhere and even using genuine parts came to £400 less and the mechanic said that he probably wouldn’t have even put the parts that failed as an advisory, took it back for a retest and the tester lay on the floor and looked at the parts quickly then bounced the bonnet up and down a few times then issued the pass although one of the advisories that I had replaced at the same time as the parts that failed still showing as an advisory so clearly didn’t even inspect it properly, will never go back again!

30 de janeiro de 2026
Avaliação não solicitada
logotipo da Protyre Autocare - Exeter

Resposta da Protyre Autocare - Exeter

Dear Dan,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

Avaliado com 5 de um total de 5 estrelas

Attentive

Attentive, polite and way better than the other tyre firms I have visited recently. I will be back.

6 de fevereiro de 2026
Avaliado com 5 de um total de 5 estrelas

Due to some confusion there was an…

Due to some confusion there was an issue with the tyre fitted and I have to say that Craig dealt with the issue superbly and it was resolved quickly. I have used Protyre for many years and the service they provided here just confirmed I am dealing with good people. Thank you.

6 de fevereiro de 2026
Avaliado com 5 de um total de 5 estrelas

I needed a new battery for my car so…

I needed a new battery for my car so gave pro tyre a call and they explained everything to me which was good and even got me in on the same day that I called they did a great job and now my car is fine again will use them again if needed be

6 de fevereiro de 2026
Avaliado com 1 de um total de 5 estrelas

Daylight robbery - NEVER AGAIN

I recently had my van MOT’d at Protyres and was shocked by the repair quotes that followed. After the MOT failure list, I was quoted prices that were over 50% higher than other garages for the same work.

Thankfully, I shopped around. What Protyres quoted at nearly £400, I had done elsewhere for £200 — including front brake pads, discs, and a tyre replacement. The price difference was staggering and simply unjustifiable.

I feel like they rely on customers not checking elsewhere. I won’t be returning — ever — and I’d strongly advise others to get a second opinion before agreeing to any work.

2 de fevereiro de 2026
logotipo da Protyre Autocare - Exeter

Resposta da Protyre Autocare - Exeter

Dear  Joel Mais,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Exeter branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Avaliado com 5 de um total de 5 estrelas

Fast and reliable service

Fast and reliable service

2 de fevereiro de 2026
logotipo da Protyre Autocare - Exeter

Resposta da Protyre Autocare - Exeter

Dear Ian,

We're glad you found our service fast and reliable at our Exeter branch.

Thank you for your positive feedback, we appreciate it a lot.

We will look forward to welcoming you again in the future,

Kind regards
Kayliegh
Customer Care - Protyre

Avaliado com 5 de um total de 5 estrelas

Had a mot done very friendly staff and…

Had a mot done very friendly staff and a free cup of coffee why waiting

29 de janeiro de 2026
logotipo da Protyre Autocare - Exeter

Resposta da Protyre Autocare - Exeter

Dear Vivienne,

We appreciate you sharing your positive experience you had with our team at our Exeter branch.

We're happy to hear our staff was friendly and that you enjoyed the complimentary coffee while waiting for your MOT.

Thank you!

We will look forward to welcoming you again in the future,

Kind regards
Kayliegh
Customer care - Protyre

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