Protyre Autocare - Worcester Avaliações 

1.142
O TrustScore é 4.5 de um total de 5

4,6

Bromyard Road, St Johns, WR2 5EE Worcester, England, GB


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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Good service however communication needs improvement with customers. I was informed I would receive a call when my car was ready. The call never came and when I went to the garage my car was sat outsi... Ver mais

Avaliado com 5 de um total de 5 estrelas

i've used Mercedes main dealer for my car and thought id give Protyre a try as i heard good things..i was apprehensive as i've only ever used MB. the result... brilliant service from start to finish w... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Delivered an excellent experience from start to finish. The team were welcoming, professional, and clearly knowledgeable. They explained everything in a straightforward way, kept me updated throughou... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I recently visited Protyre Worcester and was really impressed with the service I received. The staff were welcoming, friendly, and genuinely happy to help from the moment I arrived. They kept me info... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Pneus
  2. Loja de Freios
  3. Loja de Baterias de Carro
  4. Oficina de Inspeção Veicular
  5. Serviço de Motorista
  6. Serviço de alinhamento e balanceamento

Escrito pela empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informações de contato

  • Bromyard Road, St Johns, WR2 5EE, Worcester, England, Reino Unido

  • 01905 426868

4,6

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Como esta empresa usa o Trustpilot

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4,6

Todas as avaliações

(1.142)

33.644 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Absolutely outstanding service from…

Absolutely outstanding service from start to finish. Evan (the manager) and Grant (assistant) were genuinely incredible, both went above and beyond to make sure I was looked after. Every question I had was answered with care, I was offered a coffee, and they kept me fully updated at every stage. I came in with a completely shredded tyre and, thanks to Evan and Grant, I was back on the road within just 25 minutes. What truly sets them apart is their kindness: they even personally contributed towards part of my bill due to my circumstances, which I will never forget. I honestly cannot thank Evan and Grant enough, two incredibly kind, professional, and generous gentlemen. Absolute credit to the business and true gems compared to anywhere else around.

9 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service from the lads at A44

Great service from the lads at A44, did a great job of repairing my wheel, showed a great use of PPE with one taller lad even using safety glasses and ear protection while inflating my tyre 5 Stars

10 de janeiro de 2026
Avaliação não solicitada
logotipo da Protyre Autocare - Worcester

Resposta da Protyre Autocare - Worcester

Hello John,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Worcester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 5 de um total de 5 estrelas

Personal foarte amabil.

7 de janeiro de 2026
logotipo da Protyre Autocare - Worcester

Resposta da Protyre Autocare - Worcester

Hello Daniel,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Worcester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 5 de um total de 5 estrelas

Quick work

Quick work. Very professional. Tyre had a slow puncture, not a hole, but they cleaned the rim, new valve and reseated it, very happy.

5 de janeiro de 2026
Avaliado com 1 de um total de 5 estrelas

Very disappointing service

Very disappointing service. Needed a new tyre and tracking done, on initial request was told that they were too busy to fit one tyre that day which I can understand to a degree, booked me in for 4 days later. Confirmed that I needed tracking and a new tyre when I went back in, tyre was replaced, but when I asked if the tracking had been done it hadn’t, despite the man on the desk saying it would be checked. Was told I would now have to wait 45 minutes as another customer was now in front of me! Apologised to be fair and blamed it on the computer system, offered me a half price tracking voucher at another site. Been waiting a week for the voucher and it still hasn’t been sent. Frustrating.

2 de janeiro de 2026
logotipo da Protyre Autocare - Worcester

Resposta da Protyre Autocare - Worcester

Dear Customer,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Avaliado com 5 de um total de 5 estrelas

Great service

Had my MOT done here and the team was friendly and efficient, keeping me informed with phone calls. They did a couple of small jobs on the car to get it through the MOT and didn't charge for for the labour, bulbs or fluid they used. I'm really happy with the service and will definitely continue using this garage. It's also really stress-free in terms of having loads of parking and easy access!

30 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service from the team at pro tyre

I've used pro tyre Worcester for van , trailer and 4x4 tyres in the past and also for the last 2 MOT's on my 4x4. Every time the service received has been first class , great people to deal with , polite and efficient. As a self employed contractor down time for me is critical, but pro tyre make booking in easy with their allocated time slots when booking online . overall a job well done

18 de dezembro de 2025
Avaliado com 5 de um total de 5 estrelas

Good on time service

Good on time service

10 de dezembro de 2025
logotipo da Protyre Autocare - Worcester

Resposta da Protyre Autocare - Worcester

Dear Mr Todd,

We appreciate you taking the time to leave us this 5-star review.

We're glad you were happy with our prompt service at our Worcester branch.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Avaliado com 5 de um total de 5 estrelas

It was done efficiently

It was done efficiently, on time.

8 de dezembro de 2025
logotipo da Protyre Autocare - Worcester

Resposta da Protyre Autocare - Worcester

Hello Ms Hunt,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Worcester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 5 de um total de 5 estrelas

Really efficient and friendly service

Really efficient and friendly service! Easy to order the tyres and book my slot for fitting too!

3 de dezembro de 2025
logotipo da Protyre Autocare - Worcester

Resposta da Protyre Autocare - Worcester

Hello Christopher,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Worcester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 3 de um total de 5 estrelas

Tyres

Booked an appointment time, but when I got there they didn't seem to adhere to it and fitted me in whenever they had time, so had to wait longer than I had planned.

3 de dezembro de 2025
logotipo da Protyre Autocare - Worcester

Resposta da Protyre Autocare - Worcester

Dear Teddy Fee,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

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