Richer Sounds - Bournemouth Avaliações 

1.596
O TrustScore é 5 de um total de 5

4,9

545 Christchurch Road, BH1 4AH Bournemouth, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Aaron again was a 10/10 , showed interest and product knowledge. I decided to complete our Cinema project with a 120in screen and a 4K projector. Aaron came round measured up , made a recommendation a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have had a great experience at your store whilst buying my tv. The gentleman was very polite and helpful. He explained everything well, applied the existent offer to the purchase and recommended th... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Instant response from the staff. Lots of technical details & information given. One of the easiest purchases I have made. I would definitely use this shop again & would recommend it to family & fri... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great website with easy ordering. I opted to have my purchase delivered to store. Delivery was made within 3 days, I was advised of progress regularly and collection from the Bournemouth store was q... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. Loja de Eletrônicos
  3. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

  • 545 Christchurch Road, BH1 4AH, Bournemouth, Reino Unido

  • 0333 900 0058

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(1.596)

24.180 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Special shout out to Toby

Special shout out to Toby, Very good idea to divert any incoming telephone calls to which ever branch is free to take a call. All the individuals I've interacted with are very knowledgeable. Highly recommend. Only fly 🕊️ in the ointment was DPD bit of a disaster there.

4 de junho de 2026
logotipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service, they were able to price match with a competitor and offer £10 further discount. Delivery was prompt and courteous. Will definitely order again!

31 de maio de 2026
logotipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Easy website to use Competitive price. Pleasant, helpful staff on phone. Parking is not easy but it did not matter as young man in shop carried it out to the car for me and also offered help with setting up via the phone later if we needed it.
All in all excellent experience and we saved a lot of money!

6 de junho de 2026
logotipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

This is my second time ordering &…

This is my second time ordering & dealing with the team at the Bournemouth branch, even though i’m 300 miles away i found dealing with Aaron & Dan superb. They’re both honest, kind & professional. They go out of there way to do everything to please the customer. Keep up the good work gents.

1 de junho de 2026
logotipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Reliability and Professionslism

Richer sounds is always a reliable source of professional information and efficient sales where required. Aaron was all of these things.

30 de maio de 2026
logotipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Extremely happy with my purchases and…

Extremely happy with my purchases and the staff in the Boscombe branch we're Extremely helpful and Knowledgeable can't thank them enough. I have always gone there since they opened up years ago and would highly recommend them as I do to friends and colleagues can't thank them enough.

30 de maio de 2026
logotipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

Great company

Great company, not only do they price match (they are usually cheaper anyway) they also offer great warranty. Customer service is great and excellent advice provided.

20 de fevereiro de 2026
logotipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

I always buy from this competitive…

I always buy from this competitive privately owned company who let their employees take their dogs to work! Always great friendly expert service and when I had a tv go wrong and be unrepairable during their 6 year warranty, they gave me a super deal on a new one. Phillips ambilight 55” and just bought a TCL mini led 50” too. Great clarity and contrast. Great value (I believe TCL is making all future Sony TV,s)

20 de maio de 2026
logotipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 4 de um total de 5 estrelas

It is a good product

It was a good product - delivered quickly to branch and easy to collect though a car park attached to the shop would have been helpful.
Okay to set up and a beautiful sound

17 de maio de 2026
logotipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thank you for your feedback, I'm glad to hear all went well with the purchase and that you're enjoying the new system.

We don't have a carpark at the Bournemouth store unfortunately, but will always pay customers parking should they park at the Pay and Display spaces on the road in front of the shop for instance or at the car parks located behind Iceland or in the Sovereign Shopping Centre multi-storey.

Many thanks!

The Richer Sounds team

Avaliado com 5 de um total de 5 estrelas

Care and advice

Bought some speakers, stellar advice.

16 de maio de 2026
logotipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Easy click and collect . Great Staff

Easy process to get items delivered to store which makes it simpler to manage around working from home vs office. Staff are always great and do love a trip to the shop to have a nose around.

12 de maio de 2026
logotipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Aaron was very helpful with good communication regarding a clearance item. Quick delivery as well

9 de maio de 2026
logotipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

I find the staff all very helpful

I find the staff all very helpful and friendly, Dan helped me make a decision, if you’re not sure what to buy, in my case a new TV, there are so many models to choose from nowadays, they explain the difference between them, I’m very pleased with the LG TV I bought, very good price, and delivered the next day.
would definitely recommend.

7 de maio de 2026
logotipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

One stop shop

Great customer service from the knowledgeable guys in Boscombe. They helped me decide on which headphones were a match for my requirements. It was so helpful to try on and listen to different brands before buying. Fast shipping and a follow up call was appreciated.

17 de abril de 2026
logotipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Bring back Old school service

After a few years I decided to move away from smart speakers, and go for an old school set up, with a relativly small budget. I called in at the Boscombe store and spoke to the manager Paul for some advise. We spent 30 mins discussing different options to add to my old Denon amp. I am now a very happy owner of a decent sounding set up! Delivery was prompt, packed and boxed well.

6 de maio de 2026
logotipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Fantastic experience at your…

Fantastic experience at your Bournemouth store. Both Paul and Oscar gave excellent advice on products and the new cd unit and speakers I picked up are pure class. I even had a follow up phone call to see how the products were going and to see if I was happy with them. Would highly recommend Richer sounds to anyone.

2 de maio de 2026
logotipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for your kind review, we look forward to your next visit.

Avaliado com 4 de um total de 5 estrelas

The staff at the Bournemouth branch were helpful

The staff at the Bournemouth branch were very helpful and between us we decided on a TV which was suitable

2 de maio de 2026
logotipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thank you for your very kind comments about the Bournemouth store colleagues, which we will of course pass on. Hopefully the next time you visit we will be able to obtain a five star rating from you.

Many thanks

The Richer Sounds team

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