Another definite winner from Richer Sounds/Cambridge Audio. I finally plumped for the AXA35 after long consideration, online research and a chat with the most helpful of assistant managers, Toby,... Ver mais
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Another definite winner from Richer Sounds/Cambridge Audio. I finally plumped for the AXA35 after long consideration, online research and a chat with the most helpful of assistant managers, Toby,... Ver mais
A empresa respondeu
Excellent personal service from Toby. Pleasant and not at all patronising. Explained different screen types etc. Carried tv to our car. A couple of hiccups during setting up were dealt with over th... Ver mais
A empresa respondeu
I’m a returning customer. For this purchase Charlie (Brighton) gave me excellent advice when steering me to what was available for my setup. DPD were first-class, fast and efficient. (Notification... Ver mais
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Jay made everything seem so very easy and it proved to be so. I'm hopeless when it comes to any form of technology and was dreading trying to buy a set of headphones that really work for me. Jay 'got... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
54 London Road, BN1 4JE, Bridhton, Reino Unido
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Wish I’d found these guys earlier
All the members of staff I dealt with were lovely. Tv great too and good price. It will be my go to for all entertainment products from now on

Resposta da Richer Sounds - Brighton
Knowledgeable staff solving my
viewing and audio problems

Resposta da Richer Sounds - Brighton
Always use Richer Sounds
Customer Service second to none
Dealt with my broken television problem
Swiftly new tv arrived within 48 hours

Resposta da Richer Sounds - Brighton
Customer service is second to no other shop.
Charlie from you Brighton Branch deserves a pay rise, nothing is too much trouble for him.

Resposta da Richer Sounds - Brighton
Great service and very friendly and knowledgeable staff.

Resposta da Richer Sounds - Brighton
Helpful team. They know their stuff. Recommend to anyone buying audio equipment.

Resposta da Richer Sounds - Brighton
I love Richer Sounds. The staff are knowledgable, patient and lovely, they price match, you're supporting the high street by shopping there, and crucially they sell great products. No reason to look anywhere else.

Resposta da Richer Sounds - Brighton
We went into the London Rd Brighton branch, knowing we wanted a turntable but not knowing much else.
The staff were all very helpful and knowledgable, and gave us lots of useful advice without pressuring us to buy anything. When we had found what we wanted, they ordered it in to the store and it was ready to collect a couple of days later.

Resposta da Richer Sounds - Brighton
We bought a record player and amp from Richer Sounds for my son. OMG it’s so amazing and I did t go for the best model. So happy. The customer service is just amazing. They speak to you like a real person and not through tec geek terms. So I could understand :)

Resposta da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton
Bough projector from Richer Sounds Brighton. Staff helpful in finding the right item for me. When I got it home, it transpired that it did not suit my requirements. They sourced a more suitable alternative, ordered it into store and seamlessly swapped my item for the item that better suited my requirements. Extremely helpful. 

Resposta da Richer Sounds - Brighton
Excellent service! My 3 year old tv stopped working properly, so they arranged for it to be fixed, and due to the waiting time for parts needed, offered me a very fair price of credit to put towards a new tv, should I want that option.
Ordered a new ( even bigger tv) with no problems, and had it delivered the very next day.
The 6 year warranty is an absolute godsend.
Wouldn't purchase a tv from anyone else.
The sales advisor (Jay?- apologies if I got that wrong) was excellent . THANKS FOR A GREAT SERVICE GUYS😁😁

Resposta da Richer Sounds - Brighton
Absolutely fantastic service from the Brighton crew.
Extremely helpful and knowledgeable.
I can’t recommend them enough Rosie and Nick were superb.
I would recommend anyone to drop In the area for a chat.
I’ll definitely be back again soon.

Resposta da Richer Sounds - Brighton
Toby was brilliant, great advice, bought from him twice now because of his friendliness and being very knowledgable.

Resposta da Richer Sounds - Brighton
Very helpful staff.
When asking questions by email I always got a fast reply.
When visiting the shop the staff were very friendly and efficient at sorting me out with what I wanted.

Resposta da Richer Sounds - Brighton
Toby was very patient in explaining the various TV technologies, makes of TV and guiding so that we could easily choose the best one.

Resposta da Richer Sounds - Brighton
All very friendly and helpful, and got a great deal

Resposta da Richer Sounds - Brighton
If I could give more stars 🌟 they’d be endless.
Brilliant customer service from RS Brighton. I love this store, but the reason I love it is because the people who work there are AMAZING, knowledgeable, patient, they go the extra mile, they truly appreciate our custom and want us to come back again. RS pricing and their price promise is genuinely great. I want to give a special shout out to ‘Rosie’ she is wonderful to her customers and she gives us all her warmth and confidence plus her awesome customer service.
The choice of electronics is exciting, the shop is clean and organised and if I could be there everyday I would be! Big thanks to Toby too mustn’t forget Toby a real gentleman. THANK YOU RS BRIGHTON! 🥳

Resposta da Richer Sounds - Brighton
Team Brighton!! Sterling work in pulling together a bonza deal for me.
Whilst Toby did most of the heavy lifting, he was ably supported by Rosie (when he was on his day off) and Charlie (who robbed me blind ... aka dealt very proficiently with finalising the financial transaction).
Both Toby and Rosie responded to my many emails, looked to hold stock and were just super helpful in helping me locate the two TV's that I was looking for.
Despite me changing the products I was after, Toby developed and provided quotes, which were too good to miss.
Whilst I haven't received my two new TV's yet, I am super excited to get them installed.
If you're after TV / Stereo tech, you'd be a fool to go anywhere else. #RicherSoundsRocks

Resposta da Richer Sounds - Brighton
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