Richer Sounds - Brighton Avaliações 

2.515
O TrustScore é 5 de um total de 5

4,9

54 London Road, BN1 4JE Bridhton, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Another definite winner from Richer Sounds/Cambridge Audio. I finally plumped for the AXA35 after long consideration, online research and a chat with the most helpful of assistant managers, Toby,... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent personal service from Toby. Pleasant and not at all patronising. Explained different screen types etc. Carried tv to our car. A couple of hiccups during setting up were dealt with over th... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I’m a returning customer. For this purchase Charlie (Brighton) gave me excellent advice when steering me to what was available for my setup. DPD were first-class, fast and efficient. (Notification... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Jay made everything seem so very easy and it proved to be so. I'm hopeless when it comes to any form of technology and was dreading trying to buy a set of headphones that really work for me. Jay 'got... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. Loja de Eletrônicos
  3. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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4,9

Todas as avaliações

(2.515)

23.568 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Wish I’d found these guys earlier

Wish I’d found these guys earlier
All the members of staff I dealt with were lovely. Tv great too and good price. It will be my go to for all entertainment products from now on

4 de fevereiro de 2026
logotipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Knowledgeable staff solving my

Knowledgeable staff solving my
viewing and audio problems

11 de fevereiro de 2026
logotipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Broken Tv

Always use Richer Sounds
Customer Service second to none
Dealt with my broken television problem
Swiftly new tv arrived within 48 hours

29 de janeiro de 2026
logotipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Customer service is second to no other…

Customer service is second to no other shop.

Charlie from you Brighton Branch deserves a pay rise, nothing is too much trouble for him.

10 de fevereiro de 2026
logotipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Helpful team

Helpful team. They know their stuff. Recommend to anyone buying audio equipment.

29 de dezembro de 2025
logotipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

I love Richer Sounds

I love Richer Sounds. The staff are knowledgable, patient and lovely, they price match, you're supporting the high street by shopping there, and crucially they sell great products. No reason to look anywhere else.

7 de fevereiro de 2026
logotipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Helpful and knowledgable staff - great experience.

We went into the London Rd Brighton branch, knowing we wanted a turntable but not knowing much else.

The staff were all very helpful and knowledgable, and gave us lots of useful advice without pressuring us to buy anything. When we had found what we wanted, they ordered it in to the store and it was ready to collect a couple of days later.

7 de fevereiro de 2026
logotipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

Great experience

We bought a record player and amp from Richer Sounds for my son. OMG it’s so amazing and I did t go for the best model. So happy. The customer service is just amazing. They speak to you like a real person and not through tec geek terms. So I could understand :)

4 de janeiro de 2026
logotipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Highly recommended

Very helpful and friendly.
Would recommend to others.

27 de janeiro de 2026
logotipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Very helpful!

Bough projector from Richer Sounds Brighton. Staff helpful in finding the right item for me. When I got it home, it transpired that it did not suit my requirements. They sourced a more suitable alternative, ordered it into store and seamlessly swapped my item for the item that better suited my requirements. Extremely helpful. 

4 de setembro de 2025
logotipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service! My 3 year old tv stopped working properly, so they arranged for it to be fixed, and due to the waiting time for parts needed, offered me a very fair price of credit to put towards a new tv, should I want that option.
Ordered a new ( even bigger tv) with no problems, and had it delivered the very next day.
The 6 year warranty is an absolute godsend.
Wouldn't purchase a tv from anyone else.
The sales advisor (Jay?- apologies if I got that wrong) was excellent . THANKS FOR A GREAT SERVICE GUYS😁😁

3 de fevereiro de 2026
logotipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic service from the…

Absolutely fantastic service from the Brighton crew.
Extremely helpful and knowledgeable.
I can’t recommend them enough Rosie and Nick were superb.
I would recommend anyone to drop In the area for a chat.
I’ll definitely be back again soon.

3 de fevereiro de 2026
logotipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Toby was brilliant

Toby was brilliant, great advice, bought from him twice now because of his friendliness and being very knowledgable.

3 de fevereiro de 2026
logotipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Very helpful staff.

Very helpful staff.
When asking questions by email I always got a fast reply.
When visiting the shop the staff were very friendly and efficient at sorting me out with what I wanted.

1 de fevereiro de 2026
logotipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

RICHER SOUNDS BRIGHTON - REALLY HELPFUL

Toby was very patient in explaining the various TV technologies, makes of TV and guiding so that we could easily choose the best one.

11 de janeiro de 2026
logotipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

If I could give more stars 🌟 they’d be…

If I could give more stars 🌟 they’d be endless.
Brilliant customer service from RS Brighton. I love this store, but the reason I love it is because the people who work there are AMAZING, knowledgeable, patient, they go the extra mile, they truly appreciate our custom and want us to come back again. RS pricing and their price promise is genuinely great. I want to give a special shout out to ‘Rosie’ she is wonderful to her customers and she gives us all her warmth and confidence plus her awesome customer service.
The choice of electronics is exciting, the shop is clean and organised and if I could be there everyday I would be! Big thanks to Toby too mustn’t forget Toby a real gentleman. THANK YOU RS BRIGHTON! 🥳

6 de fevereiro de 2026
Avaliação não solicitada
logotipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Bostin Deal, Team Brighton! Thank you.

Team Brighton!! Sterling work in pulling together a bonza deal for me.
Whilst Toby did most of the heavy lifting, he was ably supported by Rosie (when he was on his day off) and Charlie (who robbed me blind ... aka dealt very proficiently with finalising the financial transaction).
Both Toby and Rosie responded to my many emails, looked to hold stock and were just super helpful in helping me locate the two TV's that I was looking for.
Despite me changing the products I was after, Toby developed and provided quotes, which were too good to miss.
Whilst I haven't received my two new TV's yet, I am super excited to get them installed.

If you're after TV / Stereo tech, you'd be a fool to go anywhere else. #RicherSoundsRocks

7 de fevereiro de 2026
Avaliação não solicitada
logotipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thank you for your wonderful feedback

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