Excellent personal service from Toby. Pleasant and not at all patronising. Explained different screen types etc. Carried tv to our car. A couple of hiccups during setting up were dealt with over th... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Excellent personal service from Toby. Pleasant and not at all patronising. Explained different screen types etc. Carried tv to our car. A couple of hiccups during setting up were dealt with over th... Ver mais
A empresa respondeu
I’m a returning customer. For this purchase Charlie (Brighton) gave me excellent advice when steering me to what was available for my setup. DPD were first-class, fast and efficient. (Notification... Ver mais
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Jay made everything seem so very easy and it proved to be so. I'm hopeless when it comes to any form of technology and was dreading trying to buy a set of headphones that really work for me. Jay 'got... Ver mais
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I had a faulty FiiO K13. It was a tricky intermittent fault. Nik went out of his way to verify the fault and get it replaced under warranty. He also then set up a demo so that I could compare the F... Ver mais
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
54 London Road, BN1 4JE, Bridhton, Reino Unido
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Delivered on time.
Good sound. It keeps losing the internet connectivity but that's not relevant to this review

Resposta da Richer Sounds - Brighton
Charlie at the Brighton store was incredibly helpful from the moment I walked through the door (but wasn't pushy). He listened to what I was interested in, suggested alternatives and help me settle in the best hifi solution - a WiiM Ultra stream and WiiM Vibelink amplifier. He even found me a CD deck that matched the same physical footprint. I'm absolutely delighted with the result when it was delivered. I thought I might have to haggle on price but the final deal was very competitive. Brilliant customer service!

Resposta da Richer Sounds - Brighton
Really good service and an excellent deal on my system . Toby was brilliant , explained everything and made me a great deal . So nice to go to the store and actually see what you are buying . Very happy with the set up thank you

Resposta da Richer Sounds - Brighton
One phone call and I had the tv I wanted
The staff are always friendly and helpful

Resposta da Richer Sounds - Brighton
Minty was super helpful- used his knowledge to guide us to what was best for us. No pressure

Resposta da Richer Sounds - Brighton
I had chosen a tangent preamp111 from the helpful information on the Richer Sounds website. The staff at the Brighton branch confirmed that the preamp would both enable me to play vinyl from my turntable via my hifi, and to connect my online streamed music from my tablet Pc using the preamps Bluetooth. I am very pleased with the performance of the Preamp.

Resposta da Richer Sounds - Brighton
The team at the Brighton store managed to get a Chord M Scaler for me direct from the manufacturer then due to be delivered direct to my house with a six year guarantee included. They really went the extra mile so I could continue to use Richer Sounds as my preferred provider because of the outstanding customer support.

Resposta da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton
Nice shop with knowledgeable, helpful and friendly staff. Toby sorted out my speaker cable requirements and put the cable ends on for me all in double quick time. Got the stuff home, plugged it all in and it worked perfectly. Highly recommended.

Resposta da Richer Sounds - Brighton
My requirements were listened to,questions asked to clarify what I was looking for and my price range. I was then offered various options that met my criteria and the differences explained in a clear way.
The tv I wanted was not in the warehouse, but one was in the shop and the staff went out of their way to deliver to me on the same day!!

Resposta da Richer Sounds - Brighton
The assistant, Minty, was able to identify what I was after quickly. He explained the box contents easily and I was able to go about the rest of my day promptly.

Resposta da Richer Sounds - Brighton
We received great advice before our purchase. They did all they promised, quickly and efficiently. Their prices are very competitive. If I purchase again, I will use them again. Well done!

Resposta da Richer Sounds - Brighton
Another repeat purchase from Richer Sounds, and I'm really happy with it.
On the phone and in store, the staff were helpful and friendly.
Plus the TV I bought is so much better than the one I bought for a similar amount of money, from Curry's last year.
I couldn't find a better price online either, so all in all there really is no reason to go anywhere else!

Resposta da Richer Sounds - Brighton
Great customer service and excellent follow up service with a few teething problems

Resposta da Richer Sounds - Brighton
Extremely helpful polite staff. Spoke to Minty initially, then called back following day and spoke to Charlie also at your Brighton store. Charlie was also extremely helpful, informative and easily price matched after I’d made the purchase then found it cheaper with a competitor. No hard selling or trying to pressure the customer which is incredibly refreshing. Charlie listened and understood what was wanted. Purchased from your Glasgow branch many years ago & also had a very positive experience. Extremely grateful you use a reliable and competent delivery company too who kept me informed of when to expect delivery, giving a more accurate estimate as the delivery became nearer. Highly recommend for amazing staff, especially Charlie at your Brighton store, & competitive pricing.

Resposta da Richer Sounds - Brighton
Brighton Store: always happy to buy from this store, staff always helpful. we only buy from them either in store or in this case over the phone.

Resposta da Richer Sounds - Brighton
Really helpful staff who patiently answered all my questions on the phone. In store they were just as helpful, this meant that I could try on headphones to get the correct fit and with their expert advice I bought the perfect pair. The price was excellent, and I will be happy to shop there again.

Resposta da Richer Sounds - Brighton
Very helpful and knowledgeable team. We were looking at a cheaper turntable but after we asked to look at the one we wanted we decided to get a better one. The guy was very helpful and explained the differences without being pushy

Resposta da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton
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