Richer Sounds - Bromley Avaliações 

1.463
•
O TrustScore é 5 de um total de 5

4,9

48 East Street, BR1 1QW Bromley, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Very friendly and approachable staff, extremely attentive to what I needed. I was going to order online but last minute decided to go old school and actually visit the store, and I am very glad I did... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The service I received was terrific from start to finish. The staff were extremely knowledgeable and helpful on the three occasions I visited the Bromley branch. Delivery service was also terrific. It... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

First class service and expert help from Matt . Went well beyond the norm . Also very patient and explained all the advantages and disadvantages of certain Tv’s that I needed fir an elderly, vulnerabl... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I went in store to browse for a pair of speakers, Tom was very helpful in helping me to decide on a what would be best for my budget. I came back a couple days later to buy the speakers and they arriv... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. também em
  3. Loja de Eletrônicos
  4. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(1.463)

24.562 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Satisfied buyer.

I purchased Hi-Fi equipment, and, in doing so, I enjoyed the professional help and advice of Matt and Jerome. Without their help and patient guidance, the choice from their abundant stock would have been very difficult. My several visits to the store were always welcoming and pleasant.

8 de julho de 2026
logotipo da Richer Sounds - Bromley

Resposta da Richer Sounds - Bromley

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Caring and efficient service

Caring and efficient service. We feel help would be readily available should be news it. Appreciated the understanding shown to us as elderly customers

6 de julho de 2026
logotipo da Richer Sounds - Bromley

Resposta da Richer Sounds - Bromley

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Richer Sounds is my absolute go-to

Richer Sounds is my absolute go-to for audio equipment. They have stayed true to their ethos and vibe which I love. Don’t go
Changing!

18 de maio de 2026
logotipo da Richer Sounds - Bromley

Resposta da Richer Sounds - Bromley

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Great staff

Friendly, knowledgeable and resourceful, I always come back to Richer Sounds Bromley for all my home audio/visual needs.

5 de julho de 2026
logotipo da Richer Sounds - Bromley

Resposta da Richer Sounds - Bromley

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Excellent customer service and great value. A real British success story.

I have always shopped at Richer Sounds. Whenever I need a new TV, headphones or audio equipment, Richer Sounds is the place I trust.

Not only is the customer service excellent but, unlike most others, you speak to real, genuine people. No sales pressure.

I spoke to Jerome on the Bromley store who took time out to understand what I needed. Just as it always is whenever I visit the store or call.

Julian Richer should be incredibly proud of the business he has created.

11 de julho de 2026
Avaliação não solicitada
logotipo da Richer Sounds - Bromley

Resposta da Richer Sounds - Bromley

Thank you for your wonderful feedback

Avaliado com 4 de um total de 5 estrelas

Got in contact with Matthew

Got in contact with Matthew, the manager of Bromley branch regarding my purchase. He was very much in listening mood and I was pleased that he did. He was most accommodating and I ended up making a purchase - a Dali.

1 de julho de 2026
logotipo da Richer Sounds - Bromley

Resposta da Richer Sounds - Bromley

Thank you for your review, and great comments about Matthew. Enjoy the new purchase!

The Customer Experience team

Avaliado com 5 de um total de 5 estrelas

As usual no problems

As usual no problems. Very friendly!

A very nice touch to be offered a glass of water in these hot conditions.

1 de julho de 2026
logotipo da Richer Sounds - Bromley

Resposta da Richer Sounds - Bromley

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Great service

Very friendly, helpful, knowledgable helped me from start to finish.

30 de junho de 2026
logotipo da Richer Sounds - Bromley

Resposta da Richer Sounds - Bromley

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, in shop was very helpful. Delivery was quick and on time .

22 de junho de 2026
logotipo da Richer Sounds - Bromley

Resposta da Richer Sounds - Bromley

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Brilliant service

In the last few weeks I have renewed my Turntable Argon TT mk2
CD player AXC 25
AXR 100D
Acoustic energy 100 2
You must give your staff at Bromley and Maidstone a huge pat on the back, good old fashioned Customer service, and so knowledgeable in all areas, a real pleasure to walk through the doors of Richer Sounds, if only Currys could take a leaf out of your book.

21 de junho de 2026
logotipo da Richer Sounds - Bromley

Resposta da Richer Sounds - Bromley

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

The communication was very good. There were couple of emails to confirm the acknowledgment of the purchase as well as the delivery details. I got a separate call from the store manager to confirm that the product arrived in the store and it’s ready to collect. They have also checked the item on behalf of me to ensure the product that was delivered to the shop is correct. All of these made me quite confident when I received the product and the outcome of that is that I am a very happy customer. The product is working well with no issues.
Thanks team for your help and support!

21 de junho de 2026
logotipo da Richer Sounds - Bromley

Resposta da Richer Sounds - Bromley

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Great staff

Great staff - knowledgeable, patient and helped ensure the correct selection of product
Call out to Matt Store manager in Bromley 🙏😊

12 de junho de 2026
logotipo da Richer Sounds - Bromley

Resposta da Richer Sounds - Bromley

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Richer Sounds have been around a long…

Richer Sounds have been around a long time and have always provided expert advice and great service. More personal than the big multi stores.

15 de junho de 2026
logotipo da Richer Sounds - Bromley

Resposta da Richer Sounds - Bromley

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Richer Sounds were very helpful and competitive

Richer Sounds were really helpful answering all my questions pre purchase and very competitive with pricing. Great experience all round (as it has been when I have bought from them in the past).

10 de junho de 2026
logotipo da Richer Sounds - Bromley

Resposta da Richer Sounds - Bromley

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Awesome staff

I had a tricky cinema installation. Whilst it didn’t go completely to plan Richer Sounds sorted everything out. Because of this I will definitely go back to them in the future and will remain a lifelong customer.The staff have been great in particular at reassuring me on my journey

13 de junho de 2026
logotipo da Richer Sounds - Bromley

Resposta da Richer Sounds - Bromley

Thanks for your great feedback and for supporting local business.

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