Richer Sounds - Bromley Avaliações 

1.463
•
O TrustScore é 5 de um total de 5

4,9

48 East Street, BR1 1QW Bromley, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Very friendly and approachable staff, extremely attentive to what I needed. I was going to order online but last minute decided to go old school and actually visit the store, and I am very glad I did... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The service I received was terrific from start to finish. The staff were extremely knowledgeable and helpful on the three occasions I visited the Bromley branch. Delivery service was also terrific. It... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

First class service and expert help from Matt . Went well beyond the norm . Also very patient and explained all the advantages and disadvantages of certain Tv’s that I needed fir an elderly, vulnerabl... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I went in store to browse for a pair of speakers, Tom was very helpful in helping me to decide on a what would be best for my budget. I came back a couple days later to buy the speakers and they arriv... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. também em
  3. Loja de Eletrônicos
  4. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(1.463)

24.593 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent service on the phone and in…

Excellent service on the phone and in store (Bromley)
Fast excellent advice communication and always ready to help , from shop to vehicle big Thanks to Thomas and colleague apologies forgot your name short guy bald head big beard lol ,,, lovely fella ,,, for all your help much appreciated 10/10 *****+👍 cheers guys product 85” Hisense Tv is excellent and at a fantastic price 🫡

17 de abril de 2026
logotipo da Richer Sounds - Bromley

Resposta da Richer Sounds - Bromley

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Quick easy reliable.

Quick easy reliable.
Richard Sounds are great 👍🏻

16 de abril de 2026
logotipo da Richer Sounds - Bromley

Resposta da Richer Sounds - Bromley

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. The assistant manager went beyond normal expectations to help.

13 de abril de 2026
logotipo da Richer Sounds - Bromley

Resposta da Richer Sounds - Bromley

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Great service from initially Tommy and then Paul when I returned to purchase the product. Excellent knowledge from all staff which makes it easy to make a decision on which product is best.

11 de abril de 2026
logotipo da Richer Sounds - Bromley

Resposta da Richer Sounds - Bromley

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Very helpful with telephone query and…

Very helpful with telephone query and order. Really made me feel like they wanted to assist. Clear explanations of process and was guided through online payment. Much appreciated.

8 de abril de 2026
logotipo da Richer Sounds - Bromley

Resposta da Richer Sounds - Bromley

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Very helpful staff

Staff at the Bromley branch were very helpful. I turned up without booking and they set up an audition for me there and then. The item I chose wasn't available at the branch but I was able to get it delivered without fuss a couple of days later. Overall a good experience

7 de abril de 2026
logotipo da Richer Sounds - Bromley

Resposta da Richer Sounds - Bromley

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Had a great experience buying an LG tv…

Had a great experience buying an LG tv from your Bromley branch. Paul gave excellent advice and would give him 10 out of 10.

6 de abril de 2026
logotipo da Richer Sounds - Bromley

Resposta da Richer Sounds - Bromley

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Great customer service and extended 6…

Great customer service and extended 6 year warranty is great. I had a problem with a amp i got and took it back to bromley store and spoke to tommy who was a great help. Swapped the amp for a new one there and then. I will continue to get all my audio stuff from richer sounds

4 de abril de 2026
logotipo da Richer Sounds - Bromley

Resposta da Richer Sounds - Bromley

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Another good trip to Richer Sounds

Had to travel to Bromley to pick up an amp which had been reserved by my local store. Amp was ready waiting and I was able to get budget cables without upsell. Have had good experience with other Richer outlets - but this was above and beyond.

4 de abril de 2026
logotipo da Richer Sounds - Bromley

Resposta da Richer Sounds - Bromley

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Very helpful and polite...

Very helpful and polite...

2 de abril de 2026
logotipo da Richer Sounds - Bromley

Resposta da Richer Sounds - Bromley

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Problem with online ordering (lack of…

Problem with online ordering (lack of email confirmation) resolved over the phone. Phone call received from shop to say that item was ready for collection. Item still not showing in order history, however service in Bromley shop exemplary.

30 de março de 2026
logotipo da Richer Sounds - Bromley

Resposta da Richer Sounds - Bromley

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

I had a great experience purchasing the…

I had a great experience purchasing the Kanto YU6 speakers and matching stands from Richer Sounds Bromley. The team was very accommodating and helpful throughout the ordering process, answering my questions and making everything smooth and straightforward.

The speakers sound fantastic and the stands are a perfect match. Really pleased with both the product and the excellent customer service. Highly recommend Richer Sounds Bromley!

30 de março de 2026
logotipo da Richer Sounds - Bromley

Resposta da Richer Sounds - Bromley

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Fantastic customer service from Tommy…

Fantastic customer service from Tommy in the Bromley Store. Arranged an exchange for me and really went the extra mile. Everyone in the store seemed friendly, knowledgeable and enthusiastic - such a great experience compared to other companies or online-only

6 de abril de 2026
Avaliação não solicitada
logotipo da Richer Sounds - Bromley

Resposta da Richer Sounds - Bromley

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Good and friendly service

The service was a good and friendly experience in the store. My equipment was delivered next day as stated.

25 de março de 2026
logotipo da Richer Sounds - Bromley

Resposta da Richer Sounds - Bromley

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

I'd been researching TVs online and getting somewhat overwhelmed with all the technology - going into Richer Sounds and speaking to a very helpful employee - Tommy - made everything much clearer. The ability to view a couple of models in real life rather than just looking online made the decision much easier. Tommy was very patient and helpful. Delivery was amazingly quick. The whole process was very positive and I wouldn't hesitate to recommend Richer Sounds.

26 de março de 2026
logotipo da Richer Sounds - Bromley

Resposta da Richer Sounds - Bromley

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

Clear and fabulous service for what one needs.

Clear, fast and brilliant shop and service. Stephen was there who helped me with a record player within my budget and needs and was brilliant. I had some existing speakers that I brought in, and another device, told me that one device I brought wasn’t required, good, I could send that back. Great, loading bay outside the shop too. Marvellous.

24 de março de 2026
logotipo da Richer Sounds - Bromley

Resposta da Richer Sounds - Bromley

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Very helpful

Very helpful

21 de março de 2026
logotipo da Richer Sounds - Bromley

Resposta da Richer Sounds - Bromley

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Knew what they were talking about

Knew what they were talking about, patient, helpful, looked up different products

20 de março de 2026
logotipo da Richer Sounds - Bromley

Resposta da Richer Sounds - Bromley

Thanks for your feedback, great to read you were happy with our service.

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