Richer Sounds - Glasgow Avaliações 

5.038
O TrustScore é 5 de um total de 5

4,9

57 Jamaica Street, G1 4NN Glasgow, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Excellent professional friendly service. The staff and very knowledgeable and go the extra mile to help. I value the level of customer service. Having bought several items from the Glasgow store I hav... Ver mais

Avaliado com 5 de um total de 5 estrelas

Simon, the member of staff at Glasgow Richer Sounds, quickly dealt with my query relating to the purchase of an Astell&Kern SP3000T Digital Audio Player. He telephoned back to confirm the price and d... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Long term customer and richer sounds continue not to disappoint and live up to my high expectations Great prices , great service and (In the past ) great customer service No bullshit just a goo... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I heard of these guys before due to a forum on boards.ie. Always seem to go out of their way to sort people out, and it wasn't different now that I finally needed something. Online shopping got a bit... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. Loja de Eletrônicos
  3. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

5 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(5.038)

23.686 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

New tv😃

Ordered my TV online for pick up at store,great deals on tvs the cheapest company by far,when went to pick up staff very polite and helped load up car,would definitely use richer sounds again,extremely happy.

30 de março de 2026
logotipo da Richer Sounds - Glasgow

Resposta da Richer Sounds - Glasgow

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

First rate sevice with no sales pitch

First rate sevice with no sales pitch. Had a good idea what I wanted but the person who served me put more "meat on the bones" with his knowledge. Now I have my purchase up and running I am pleased with the advice I was given. Thank you.

25 de março de 2026
logotipo da Richer Sounds - Glasgow

Resposta da Richer Sounds - Glasgow

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Dave the sales assistant was really…

Dave the sales assistant was really friendly & helpful in giving details of spec on different models of tvs

1 de abril de 2026
Avaliação não solicitada
logotipo da Richer Sounds - Glasgow

Resposta da Richer Sounds - Glasgow

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Always a good experience dealing with…

Always a good experience dealing with Richer Sounds. Staff always goes out of their way to help.

24 de março de 2026
logotipo da Richer Sounds - Glasgow

Resposta da Richer Sounds - Glasgow

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Chord Company Shawline Power Cable

Ordered a Chord Company Shawline Power Cable in the Glasgow store. Dean was very helpful and actually phoned the manufacturer directly to establish that stock was available and subsequently arranged for delivery. I received a call the next morning to say it had arrived and ready for pickup. I was also given a price match discount.

24 de março de 2026
logotipo da Richer Sounds - Glasgow

Resposta da Richer Sounds - Glasgow

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Cheap as chips

Went looking for a new DVD player.
Seen this one advertise . Great value.
Not looking for anything to complicated to set up.
Would recommend buy this.

20 de março de 2026
logotipo da Richer Sounds - Glasgow

Resposta da Richer Sounds - Glasgow

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service. Very helpful assistant when calling Glasgow shop I think his name was Steven. Delivered quickly to us even though we are regarded as a remote address.

22 de março de 2026
logotipo da Richer Sounds - Glasgow

Resposta da Richer Sounds - Glasgow

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Helpful and straightforward advice

Helpful and straightforward advice. A good price and easy collection despite tricky doorstep parking.

22 de março de 2026
logotipo da Richer Sounds - Glasgow

Resposta da Richer Sounds - Glasgow

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Great service and price.

I visited the Glasgow shop to buy a new stereo system (turntable ,amp, CD player and speakers).
I was assisted by Alan. I explained the type of stereo I wanted and what I was able to spend.
Alan was very knowledgeable and spent the time to explain the attributes of each component. This was very helpful and allowed me to purchase a system that I wanted. Delivery was arranged and since setting up and using the stereo, this has proved to a great upgrade on my previous set up. Great service.

18 de março de 2026
logotipo da Richer Sounds - Glasgow

Resposta da Richer Sounds - Glasgow

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Great wee record player

Great wee record player
Bought as a gift
Recipient delighted with it
Great service provided
Lovely staff

20 de março de 2026
logotipo da Richer Sounds - Glasgow

Resposta da Richer Sounds - Glasgow

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 4 de um total de 5 estrelas

Good deal | post sales could improve

Good deal on the tv with a sound system.

Couldn't get the sales person to tell me the differences between 2 models by the same manufacturer. Kept saying the processor wad the difference and wouldn't expand with a simple explanation of picture or TV capability. Good job I'd researched before going into the store.

Was told delivery and installation 2 days later. Howe er that was only delivery to the store. Communication poor regarding delivery date to home and installation as kept getting notified of the delivery information to the store and the store couldn't help as the sales person was off. Sorted once he returned.

Installer did a good job but spent an hour setting up the sound system as didn't realise the speakers were connected with a wire.

14 de março de 2026
logotipo da Richer Sounds - Glasgow

Resposta da Richer Sounds - Glasgow

Thanks for taking the time to leave your review. I’m pleased to hear you were happy with the overall deal and the installation itself. It's disappointing of course that parts of the experience, particularly around explanations in store and communication during the delivery process, didn’t feel as clear or smooth as they should have.

I will of course review your comments with the Glasgow store manager and his team so that they can learn from them, and improve in the future. If you’d like us to look into any aspect of this further of course, then please don’t hesitate to contact us via..

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

Avaliado com 5 de um total de 5 estrelas

The staff at the Glasgow branch store are great!

The staff at the Glasgow branch store were great!

Charlie assisted me on both my visits to the store. I bought one item in my first visit, but discovered it was unsuitable for the purposes I intended. On my return, I was assisted with a return to get two items which catered for each use case rather than a single product to fit both. I use both on a daily basis.

23 de agosto de 2025
logotipo da Richer Sounds - Glasgow

Resposta da Richer Sounds - Glasgow

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Returning customer many times

Returning customer many times
Bought same product and model again at a great price

17 de março de 2026
logotipo da Richer Sounds - Glasgow

Resposta da Richer Sounds - Glasgow

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Very helpful staff.

16 de março de 2026
logotipo da Richer Sounds - Glasgow

Resposta da Richer Sounds - Glasgow

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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