A fault on product made me seek a replacement The online experience to get advice was quick and resolved my query The assistance from staff in store was absolutely excellent Product delivered q... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
A fault on product made me seek a replacement The online experience to get advice was quick and resolved my query The assistance from staff in store was absolutely excellent Product delivered q... Ver mais
A empresa respondeu
Very knowledgeable team, really easy to deal with, very helpful and patient with my enquiries. No high pressure sales Kept well informed about my delivery - items I purchased were out of stock. De... Ver mais
A empresa respondeu
Great service. Ordered via phone. Delighted to speak to a very knowledgeable and helpful person and the same on my follow up query. This is our 2nd purchase through Richer Sounds, Glasgow and will de... Ver mais
A empresa respondeu
Made phone call and was given excellent information and price for goods.Shipping was excellent.Had no problems with purchase.Member of staff was very helpful and polite,which I don't always find these... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
57 Jamaica Street, G1 4NN, Glasgow, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

Resposta da Richer Sounds - Glasgow
Long term customer and richer sounds continue not to disappoint and live up to my high expectations
Great prices , great service and
(In the past ) great customer service
No bullshit just a good honest transaction
Would receive to anyone looking for tv/hifi
Staff are trained and knowledgeable and friendly, what more can you want ?

Resposta da Richer Sounds - Glasgow
Always my first stop for new TVs. Great service always.

Resposta da Richer Sounds - Glasgow
Fantastic staff with excellent knowledge. In my various trips to Richer Sounds in Glasgow the staff have always suggested the best quality at the price I can afford rather than pushing the latest gadget or highest price. All staff members are very friendly and personable.

Resposta da Richer Sounds - Glasgow
The listening room is an essential part of selecting what you want for the sound you need if like me you are no expert. The in store help and advice to get you where you need to be is fantastic. I found my sound and I'm very happy.

Resposta da Richer Sounds - Glasgow
Very helpful staff at the Glasgow branch

Resposta da Richer Sounds - Glasgow
Easy to order, knowledgeable assistant, who was able to answer all my questions. Delivery on time and straightforward.

Resposta da Richer Sounds - Glasgow
The technical team in Glasgow were superb
However the delivery experience was an absolute nightmare
The delivery experience is one of the worst I have ever encountered

Resposta da Richer Sounds - Glasgow
Great experience at Richer sounds Glasgow very helpful,listened to what your are looking for giving good advice and let you listening to different options delivered on time.
New speakers and turntable sound is brilliant

Resposta da Richer Sounds - Glasgow
Ordered over phone to store, staff were amazing worked with me and allowed me to make my purchase smoothly and I hung up feeling I was treated really fairly and with consideration as a customer. I criticised Richersounds many years ago out of my impatience but would like to point out I was wrong and they were right. This company has went beyond my expectations so many times, so sorry for getting it wrong and thanks for the amazing service.

Resposta da Richer Sounds - Glasgow
Very pleasant staff as always

Resposta da Richer Sounds - Glasgow
Spoke to Simon at Glasgow requesting a change to one of the “bundles”. He got my order processed quickly, getting me exactly what I wanted. The entire order arrived the following day. Absolutely no blame to Simon, but I ordered the wrong receiver. I thought the X2850H had an FM Tuner and only once I was hooking up the connections did I spot there was nowhere for an antenna to plug in. I re-read the description again and found where I’d gone wrong. It’s no big deal as all the stations I regularly listen to are available from the TuneIn app.
I’m very happy with the purchase and with Richer Sounds’ service.

Resposta da Richer Sounds - Glasgow
Excellent service, so helpful and patient with my elderly father with severe hearing problems. Would highly recommend. Thank you Jordan and Tom

Resposta da Richer Sounds - Glasgow

Resposta da Richer Sounds - Glasgow

Resposta da Richer Sounds - Glasgow

Resposta da Richer Sounds - Glasgow
That personal touch, was given great advice. Got what I needed at a great price. Simon was very good

Resposta da Richer Sounds - Glasgow
Expert advice and friendly service. What more do you need?

Resposta da Richer Sounds - Glasgow
Brilliant as always personal and straightforward service from decent people - it's so rare to find nowadays. Always my first choice.

Resposta da Richer Sounds - Glasgow
Excellent service. Very friendly staff member. Would highly recommend!

Resposta da Richer Sounds - Glasgow
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.