Richer Sounds - Hanley Avaliações 

2.116
•
O TrustScore é 5 de um total de 5

4,9

2 Providence Square, ST1 2LQ Hanley, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Every question asked was answered honestly and fully. Also further information was given freely when asked about a completely different subject. Chris was very helpful in every aspect, as was the gent... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ive used Richer Sounds for many purchases and always impressed and returned. I was looking to upgrade my excellent LG TV and sound system and they offered to come and review my needs. Young man Ch... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I went into Richer Sounds Hanley to discuss replacing my tv and adding a sound system. Will made some suggestions on how to fix the problem with my tv (which solved the problem) saving me spending... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I initially took our small tv back for repair (under warranty).This was dealt with in a short time period and was informed that it was ready for collection. During the visit I decided to purchase... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. também em
  3. Loja de Eletrônicos
  4. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(2.116)

24.500 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Jacob was great

Jacob was great, he patiently explained the latest range of TV’s and the improvements on our ancient set. He also suggested various options without pressuring up towards any brand.We eventually decided on a Cello and are very pleased with it

18 de setembro de 2026
logotipo da Richer Sounds - Hanley

Resposta da Richer Sounds - Hanley

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Great Service as always

Great Service as always, fantastic product knowledge and friendlyness from Jack. A demo of the product and alternatives was provided in his well kept and relaxing showroom. He also gave a tour of his amazing demonstration room where he may have sowed seeds for future purchases. Thanks Jack!

15 de setembro de 2026
logotipo da Richer Sounds - Hanley

Resposta da Richer Sounds - Hanley

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Great old school personal service.

Having found the item I have been waiting for, for some time. On Richer sounds website clearance. I contacted the store at the Hanley branch. The assistance by the staff was supered, couldn't fault them one bit. Even to the point of receiving a damaged item once arrived. They went out and sourced a replacement at there Romford branch who once again were great. Issue solved an I now have the item I have been longing for.

Hats off to great service from all concerned, if your ever in the market for anything audio do drop them a look as you will not be dissapointed.

10 de setembro de 2026
logotipo da Richer Sounds - Hanley

Resposta da Richer Sounds - Hanley

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

As always, excellent

As always, great service, great knowledge. Found me a solution to my particularly unusual hifi problem.
Can't rate them high enough.

13 de setembro de 2026
logotipo da Richer Sounds - Hanley

Resposta da Richer Sounds - Hanley

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Excellent customer service from a knowledgable team member

I wanted to order a CD transport that was in the clearance sale, but I had some technical questions that I wanted answered first. There was only one unit, which was located in the Hanley store. I spoke to someone named Chris at this store and he was excellent. He was knowledgeable about the product and keen to ensure that he was selling me a refurbished item that was complete and in good condition. He called me back as promised after he had inspected the unit. Chris at the Hanley branch was the epitome of good customer service.

10 de setembro de 2026
logotipo da Richer Sounds - Hanley

Resposta da Richer Sounds - Hanley

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

As per usual when shopping with Richer…

As per usual when shopping with Richer Sounds, no problems. Friendly and helpful staff!! excellent delivery service!

7 de setembro de 2026
logotipo da Richer Sounds - Hanley

Resposta da Richer Sounds - Hanley

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

I have always used Richard Sounds for…

I have always used Richard Sounds for there expertise and knowledge of TV and hi-fi systems.They have excellent service technicians and they will give you there best advice. So when I am looking to replace my TV and sound system.I know that I will receive expert service and help.

5 de setembro de 2026
logotipo da Richer Sounds - Hanley

Resposta da Richer Sounds - Hanley

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

The staff were excellent

The staff were excellent. They listened to my requirements and suggested options to suit my price range.

30 de agosto de 2026
logotipo da Richer Sounds - Hanley

Resposta da Richer Sounds - Hanley

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Your staff were helpful and explained…

Your staff were helpful and explained everything regarding our purchase clearly. Delivery was recommended and saved so much time and trouble.

31 de agosto de 2026
logotipo da Richer Sounds - Hanley

Resposta da Richer Sounds - Hanley

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, jack was very helpful

29 de agosto de 2026
logotipo da Richer Sounds - Hanley

Resposta da Richer Sounds - Hanley

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Excellent service from start to finish

Excellent service from start to finish. Initially Jack shared some sound advice and, when we followed that advice, Jacob was very knowledgeable without being too pushy.
Overall a really positive experience.

29 de agosto de 2026
logotipo da Richer Sounds - Hanley

Resposta da Richer Sounds - Hanley

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Following a recommendation on I visited…

Following a recommendation on I visited the Hanley branch to purchase a LG OLED TV. Everything was explained regarding the TV in easy to understand language & it was taken by the manager to my car. I would highly recommend this shop.

28 de agosto de 2026
logotipo da Richer Sounds - Hanley

Resposta da Richer Sounds - Hanley

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Our new TV purchase from Richer Sounds

Great range of products, including British made options which aren’t available elsewhere. Staff were helpful and friendly and all at the best prices ( with a great warranty too!) What’s not to love!

27 de agosto de 2026
logotipo da Richer Sounds - Hanley

Resposta da Richer Sounds - Hanley

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Good service and advice given on…

Good service and advice given on various systems available helping me to chose the best system for my needs .

16 de agosto de 2026
logotipo da Richer Sounds - Hanley

Resposta da Richer Sounds - Hanley

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

First time using Richer Sounds

First time using Richer Sounds. All I can say is that I have received excellent service and the product a tv has been excellent so far. Totally recommend using this company over others I have used in the past.

25 de agosto de 2026
logotipo da Richer Sounds - Hanley

Resposta da Richer Sounds - Hanley

Thanks for your kind review, we look forward to your next visit.

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