Excellent customer service from the telesales team. Genuinely some of the best I’ve ever received. Knowledgable, helpful and friendly. I thought a reconditioned LG tv which I couldn’t add to my bask... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Excellent customer service from the telesales team. Genuinely some of the best I’ve ever received. Knowledgable, helpful and friendly. I thought a reconditioned LG tv which I couldn’t add to my bask... Ver mais
A empresa respondeu
Will and the entire staff at Hanley are knowledgeable, friendly and very helpful, and nothing seems too much trouble for them. Will goes that extra mile getting pricing on items that they rarely stoc... Ver mais
A empresa respondeu
Ive been dealing on and off with Richer Sounds for many years now,always deliver quality, lowest price than most places, extremly knowledge advise when you need and super fast delivery. I highly recom... Ver mais
A empresa respondeu
very good saleman who answered our questions, admitted what he didn't know (motorised satellite) and did not push us to any make or model. Only after we asked about the LG model did he declare that it... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
2 Providence Square, ST1 2LQ, Hanley, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Really helpful knowledgeable staff, chose the wrong product originally but no issues when returning for an exchange . Would definitely recommend

Resposta da Richer Sounds - Hanley
Wanted a TV and knew exactly what model I wanted. My local store had it in stock and also had the best deal on price and it came with a 6 year guarantee included. The shop assistant had it ready for me to collect and loaded it into my vehicle. What's not to like?

Resposta da Richer Sounds - Hanley
They priced an ex-display TV at a significant discount. Being from RS it was still in excellent condition.

Resposta da Richer Sounds - Hanley
Will always goes the extra mile and always helps with advice and any problems I've got 5star thanks tony 👍

Resposta da Richer Sounds - Hanley
Hanley stoke on trent
Will deputy manager was very helpful we set up my old speakers to get a good matched amp
Couldn’t be more helpful ⭐️

Resposta da Richer Sounds - Hanley

Resposta da Richer Sounds - Hanley
Jacob was more than helpful and patient,giving excellent advice to choose particular products.I bought a tv from Richer some 10 years ago and again the staff were really pleasant all that time ago.I would recommend your company to everyone.5 stars !

Resposta da Richer Sounds - Hanley
I've been emailing the company over a problem I had with the tv, this has been going on for some time, but the company have gone up and beyond to try and get to the bottom of the issue. Eventually it turned out to be a problem with wiring, I have apologised to the Manager who has been really understanding, I wish to thank the.

Resposta da Richer Sounds - Hanley
On a recent visit to purchase a new TV and soundbar, we received first class service and advice from the Hanley team. Jacob in particular was extremely helpful and helped us to finally choose products that were both fit for purpose and within our budget.
We are very happy with the new TV and Soundbar. Thank you guys.

Resposta da Richer Sounds - Hanley
Fantastic service all round. Well done to the staff at Richer Sounds, Hanley.

Resposta da Richer Sounds - Hanley

Resposta da Richer Sounds - Hanley
Great customer service! I only had a vague idea of what I wanted, and Jacob was great at talking through the options and giving advice. Ended up with an audio system I’m very happy with at a good price.

Resposta da Richer Sounds - Hanley
Great service and demostration Jacob was very knowledgable on the various options and suggested an excelent upgrade on the speakers

Resposta da Richer Sounds - Hanley
It was smooth with no pressure selling and the store manager who sold us this item is a proper gentleman.
The Samsung 65 inch OLED television is the best on every points and we are very happy with the purchase.
The price was £350 cheaper compared to Curry’s, and while we were at Curry’s they wanted to sell us the LG.
Once again Richer Sounds are far better then its competitors.

Resposta da Richer Sounds - Hanley
Spoke with telesales, very helpful, provided free next day delivery and best price anywhere for TV

Resposta da Richer Sounds - Hanley
Straightforward advice that we could use to make an informed choice. We were delighted with the patient service we received. The TV is fabulous.

Resposta da Richer Sounds - Hanley
Great staff, highly knowledgeable, patient and helpful. No hard sell, just good advice

Resposta da Richer Sounds - Hanley
You're great guys and always have been. Just don't do anything different.

Resposta da Richer Sounds - Hanley
Helpful knowledgeable staff. Good honest information without any pressure to buy. Competitive prices with great after sales service. First time we had shopped there but had heard glowing reports. Definitely our first stop in future.

Resposta da Richer Sounds - Hanley
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.