Richer Sounds - Hanley Avaliações 

2.054
O TrustScore é 5 de um total de 5

4,9

2 Providence Square, ST1 2LQ Hanley, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Excellent customer service from the telesales team. Genuinely some of the best I’ve ever received. Knowledgable, helpful and friendly. I thought a reconditioned LG tv which I couldn’t add to my bask... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Will and the entire staff at Hanley are knowledgeable, friendly and very helpful, and nothing seems too much trouble for them. Will goes that extra mile getting pricing on items that they rarely stoc... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ive been dealing on and off with Richer Sounds for many years now,always deliver quality, lowest price than most places, extremly knowledge advise when you need and super fast delivery. I highly recom... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

very good saleman who answered our questions, admitted what he didn't know (motorised satellite) and did not push us to any make or model. Only after we asked about the LG model did he declare that it... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. Loja de Eletrônicos
  3. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(2.054)

23.568 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Price Match Done Well

I dealt with the Hanley branch via email to get a price match on a new TV. The queerie was dealt with very quickly and the price was matched so I immediately placed an order for the TV. Thank you for excellent quick service.

29 de novembro de 2025
logotipo da Richer Sounds - Hanley

Resposta da Richer Sounds - Hanley

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service. Polite, friendly staff. Kept informed of my order status.

1 de fevereiro de 2026
logotipo da Richer Sounds - Hanley

Resposta da Richer Sounds - Hanley

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Good selection of items

Nice selection of items. demo rooms. not pushy.

11 de junho de 2025
logotipo da Richer Sounds - Hanley

Resposta da Richer Sounds - Hanley

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Decided to attend the Hanley store…

Decided to attend the Hanley store rather than purchasing online having been more than happy with a previous purchase there. Really pleased I did. Excellent and friendly service, good advice and purchased a hi-fi system not available online.

31 de janeiro de 2026
logotipo da Richer Sounds - Hanley

Resposta da Richer Sounds - Hanley

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

All good👍…

Very helpful in the shop,the product wasn’t available in shop but would be delivered,it took almost a month to be delivered,it all was very smooth 👍

31 de dezembro de 2025
logotipo da Richer Sounds - Hanley

Resposta da Richer Sounds - Hanley

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service! We purchased our TV from the Hanley store, where the staff gave us plenty of their time and shared their honest experiences to help us make the right decision. We received a thorough in-store demonstration, and when we returned a few days later with additional questions, they again took the time to assist us.
The whole experience felt both professional and relaxed. We never felt pressured to buy anything — just genuinely supported with expert advice.
Delivery was also excellent. The team who brought the TV were kind, helpful, and even let us know exactly when they would arrive.
Overall, our experience with Richer Sounds was outstanding, and we would not hesitate to use them again.

17 de janeiro de 2026
logotipo da Richer Sounds - Hanley

Resposta da Richer Sounds - Hanley

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Really great guys at the Hanley branch

Really great guys at the Hanley branch. A special shout out for Chris who sorted a great deal on a pair of monitor audio silver 100 7gs. Very impressed with the level of service and knowledgeable advice. Offered a trial on the speakers which after taking home found they re amazing so definitely keeping.Have been a customer for years and will continue for many more. Thanks

25 de janeiro de 2026
Avaliado com 5 de um total de 5 estrelas

Manufacturers Customer Service

Your agents have been very good and helped every time I had problems and would not hesitate to buy of you again.
What I am absolutely annoyed with is the manufacturer’s customer service which was diabolical Thanks

22 de janeiro de 2026
logotipo da Richer Sounds - Hanley

Resposta da Richer Sounds - Hanley

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

It was a pleasure to shop without a…

It was a pleasure to shop without a sales person breathing down your neck.but all the staff were friendly when approached and very informative on the products.Leigh,the assistant who served us,answered all our questions and concerns,he was extremely helpful.we came away with an LG oled tv,which we are really happy with.would definitely go there again and highly recommend.

17 de janeiro de 2026
logotipo da Richer Sounds - Hanley

Resposta da Richer Sounds - Hanley

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Simply The Best !!!

Fantastic choice of TVs
Fantastic Price
Fantastic 6 yr warranty
Fantastic Service

20 de janeiro de 2026
logotipo da Richer Sounds - Hanley

Resposta da Richer Sounds - Hanley

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Great Service

Good products and great service

19 de janeiro de 2026
logotipo da Richer Sounds - Hanley

Resposta da Richer Sounds - Hanley

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Simply the best

Great service,fantastic price ,had my last three TVs from Richer Sounds,would definitely recommend

17 de janeiro de 2026
logotipo da Richer Sounds - Hanley

Resposta da Richer Sounds - Hanley

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Would reccomend

Great advise and help from the sales guy

16 de janeiro de 2026
logotipo da Richer Sounds - Hanley

Resposta da Richer Sounds - Hanley

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Always brilliant

Have used Richer Sounds for years. They are brilliant. Recently bought an amplifier thinking an old one had developed a fault, but it was the wire input from my phone that was faulty. They refunded me without a problem, very friendly as usual

16 de janeiro de 2026
logotipo da Richer Sounds - Hanley

Resposta da Richer Sounds - Hanley

Thanks for your kind review, we look forward to your next visit.

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