The staff at Richer Sounds Lichfield Branch were amazing and so helpful. They were also so friendly and gave me the advice/ information that I needed to purchase mu Samsung OLED TV. I couldn’t thank t... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I was very impressed! Tha person who answered the phone was able to help this elderly customer to buy a television over the phone.He was so pleasant and knowledgeable without ever being patronisi... Ver mais
A empresa respondeu
Number 1 great staff Number 2 top quality audio products. Number 3 been buying from this company from 1997 till this present time. Also good warranty. Highly recommended..thanks
A empresa respondeu
Great service from Tom at the Lichfield branch. He was extremely knowledgeable and made excellent recommendations about products I should consider; one of which I purchased. First time I have used Ric... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Informações de contato
46 Birmingham Road, WS13 6GF, Lichfield, Reino Unido
- 0333 900 0089
4,9
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great
Staff are welcoming and very knowledgeable. Prices are reasonable and they do a price match guarantee. Nice to get that personal touch.
27 de abril de 2026
Resposta da Richer Sounds - Lichfield
Thanks for your 5 star review, we look forward to seeing you again next time
good prices for great equipment
24 de abril de 2026
Resposta da Richer Sounds - Lichfield
Thanks for taking the time to leave us a four star review, and glad to read you were happy with the price and the new system of course. We look forward to seeing you again next time.
The Richer Sounds team.
Really helpful staff
Really helpful staff - Tom was spot on and even carried the speakers on on the car for my wife. Will be spending even more there - great experience at Lichfield
23 de abril de 2026
Resposta da Richer Sounds - Lichfield
Thanks for your feedback, great to read you were happy with our service.
Excellent service all round
Excellent service all round. Luca is great at explaining every details. great end user experience. highly recommend.
23 de abril de 2026
Resposta da Richer Sounds - Lichfield
Thanks for your 5 star review, we look forward to seeing you again next time
Total professional service from the…
Total professional service from the moment you enter the store, great selection of TV’s with top advice and guidance given by sales staff. Very happy with purchase, delivery and installation.
19 de abril de 2026
Resposta da Richer Sounds - Lichfield
Thanks for your great feedback and for supporting local business.
Bought the Argon TT MK2 semi auto turn…
Bought the Argon TT MK2 semi auto turn table. The advice from Tim was very well received and useful. This quality turn table has really complicated my Techniques Hifi. Excellent service.
20 de abril de 2026
Resposta da Richer Sounds - Lichfield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Very helpful
Very helpful , was able to listen to the amp before l purchased it very noligable staff which helps a lot. Coming back in a few weeks time for new compact disc ayer . Thank-you to staff at litchfield branch .
18 de abril de 2026
Resposta da Richer Sounds - Lichfield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Resposta da Richer Sounds - Lichfield
Thank you for your wonderful feedback
Helpful and knowledgeable
Helpful and knowledgeable. Service and staff excellent.
17 de abril de 2026
Resposta da Richer Sounds - Lichfield
Thanks for your feedback, great to read you were happy with our service.
Resposta da Richer Sounds - Lichfield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Excellent service received when…
Excellent service received when purchasing a TV.
15 de abril de 2026
Resposta da Richer Sounds - Lichfield
Thank you for your wonderful feedback
All the staff was very helpful 👍 ,I…
All the staff was very helpful 👍 ,I recommend this place for sound lovers and I will buy more products.
Thank you.
11 de abril de 2026
Resposta da Richer Sounds - Lichfield
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
walk straight in to pick up my gaming…
walk straight in to pick up my gaming monitor, a sale assistant meet me checked my order that is in the back sir and carried it out and straight to my car what great service
11 de abril de 2026
Resposta da Richer Sounds - Lichfield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Demo for CD player was great
Demo for Marantz CD player was arranged. Item in stock and great price with 6 year warranty. Thanks to Luca in the store.
11 de abril de 2026
Resposta da Richer Sounds - Lichfield
Thank you for your 5 star review!
Resposta da Richer Sounds - Lichfield
Thank you for your wonderful feedback
Very well informed service at the shop
Very well informed service at the shop. They listen to needs and give very sound advice. They help with carrying purchases into customers' cars. Thank you
21 de dezembro de 2025
Resposta da Richer Sounds - Lichfield
Thank you for your wonderful feedback
Resposta da Richer Sounds - Lichfield
Thanks for your kind review, we look forward to your next visit.
Excellent service at the Lichfield…
Excellent service at the Lichfield branch. Really quick delivery.
3 de abril de 2026
Resposta da Richer Sounds - Lichfield
Thanks for your feedback, great to read you were happy with our service.
Very helpful and efficient
Very helpful and efficient. Reinforced why I keep returning to richer sounds. Have been a customer since the 90s.
Can't fault them
2 de abril de 2026
Resposta da Richer Sounds - Lichfield
Thank you for your 5 star review!
Great service as always
Previous experience made me return to Richer Sounds to order a new TV.
I have always found the staff in Lichfield store to be friendly and knowledgable.
However, I ordered the TV as collect from store on the website as the wording on the website was a little ambiguous and made me think the TV was in stock in Lichfield. Had I of known the TV had to be delivered to Lichfield for my collection, I'd have just had it delivered straight to my house. A minor blot though and won't stop me using Richer Sounds again in the future.
1 de abril de 2026
Resposta da Richer Sounds - Lichfield
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.