Richer Sounds - Newcastle Avaliações 

2.442
O TrustScore é 5 de um total de 5

4,9

94-96 Clayton Street, NE1 5PG Newcastle, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Member of staff was helpful explaining the difference between 2 components. He took my order and arranged delivery for the next day - system was easy to set up and works well so far. Thanks again.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Just picked up my Samsung soundbar, subwoofer and speaker set from Richer Sounds Newcastle after ordering online. Got a quick call to say it was ready, and the team in store were fantastic. The agent... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

As we have purchased from Richer Sounds before, we received plenty of help from the manager at the Newcastle store. Prompt timed delivery by DPD

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Supplying the correct information which has proven to be what I was searching for in the first instance. i.e. a smart TV with a socket at the rear into which I can plug-in my head phones.( also boug... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. Loja de Eletrônicos
  3. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

  • 94-96 Clayton Street, NE1 5PG, Newcastle, Reino Unido

  • 0333 900 0032

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(2.442)

23.773 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent service from the Newcastle team

As we have purchased from Richer Sounds before, we received plenty of help from the manager at the Newcastle store.
Prompt timed delivery by DPD

30 de junho de 2026
logotipo da Richer Sounds - Newcastle

Resposta da Richer Sounds - Newcastle

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Supplying the correct information which…

Supplying the correct information which has proven to be what I was searching for in the first instance.
i.e. a smart TV with a socket at the rear into which I can plug-in my head phones.( also bought from your shop).

2 de julho de 2026
logotipo da Richer Sounds - Newcastle

Resposta da Richer Sounds - Newcastle

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Good service

The selection for products was easy, the prices were very competitive, the staff were very helpful and delivery was quick.

28 de junho de 2026
logotipo da Richer Sounds - Newcastle

Resposta da Richer Sounds - Newcastle

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Member of staff was helpful explaining…

Member of staff was helpful explaining the difference between 2 components. He took my order and arranged delivery for the next day - system was easy to set up and works well so far. Thanks again.

29 de junho de 2026
logotipo da Richer Sounds - Newcastle

Resposta da Richer Sounds - Newcastle

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Mouris

shopped at this store for the first time, and right from the moment I walked in, I was met with a warm reception and staff who genuinely tried to help me secure the specific purchase I had in mind—and they succeeded. I will certainly recommend this store to my friends. Thank you.

26 de junho de 2026
logotipo da Richer Sounds - Newcastle

Resposta da Richer Sounds - Newcastle

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

Good company who provide 12 months…

Good company who provide 12 months interest free.

Aetherion Max -awesome piece of hardware.

27 de junho de 2026
logotipo da Richer Sounds - Newcastle

Resposta da Richer Sounds - Newcastle

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

The salesman

The salesman, Colin, was very helpful over the phone, and in person. Although I spent more than planned, I was happy with the deal offered, the reccommend product, and the service.

26 de junho de 2026
logotipo da Richer Sounds - Newcastle

Resposta da Richer Sounds - Newcastle

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Very friendly and welcome advise and…

Very friendly and welcome advise and keeping updated on delivery times for my new amp. Efficient and professional. Solid experience on purchasing.

25 de junho de 2026
logotipo da Richer Sounds - Newcastle

Resposta da Richer Sounds - Newcastle

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Fabulous product and a really good…

Fabulous product and a really good personal service from the team at Richer Sounds. And a six year warranty is a bonus!

24 de junho de 2026
logotipo da Richer Sounds - Newcastle

Resposta da Richer Sounds - Newcastle

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Good communications and very helpful staff…

Good communications and confirming compatibility when ordering my new Audio Pro C5 speaker. Very helpful staff and Harry helped me fault find by using equipment in the store when I was having issues connecting the new C5 to my C10 mkii speaker.

23 de junho de 2026
logotipo da Richer Sounds - Newcastle

Resposta da Richer Sounds - Newcastle

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

I ordered via a stoor

I ordered via a stoor, the person I spoke too was great, very helpful and informed. Order was placed and the record deck arrived on time as planned. Easy to set up, has made a great addition, first time in over 30 years I listen to records that have been put away. Nice to get exactley what I ordered and for it to live up to the reviews - well done Richer Sounds.

24 de junho de 2026
logotipo da Richer Sounds - Newcastle

Resposta da Richer Sounds - Newcastle

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Great service is the number 1 reason…

Great service is the number 1 reason for the five stars, but I should also comment on the TV.
I hoped I would be happy with it, but I was not.
I was overjoyed.
My opinion - better than OLED without any burn in concern.

20 de junho de 2026
logotipo da Richer Sounds - Newcastle

Resposta da Richer Sounds - Newcastle

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Highly Knowledgeable and Helpful.

Highly perspicacious staff who had all been working there a long time, which is always a good sign.

They took care and pride in their work too. Supererogatory effort.

20 de junho de 2026
logotipo da Richer Sounds - Newcastle

Resposta da Richer Sounds - Newcastle

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Customer service at its finest

Just picked up my Samsung soundbar, subwoofer and speaker set from Richer Sounds Newcastle after ordering online. Got a quick call to say it was ready, and the team in store were fantastic. The agent who helped me was really knowledgeable and went the extra mile to sort out my cashback offer - top service. Really impressed and I’ll be ordering a UST projector and another soundbar from them very soon.

17 de junho de 2026
logotipo da Richer Sounds - Newcastle

Resposta da Richer Sounds - Newcastle

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Great service

Great service. Installed quickly. No problems.

18 de junho de 2026
logotipo da Richer Sounds - Newcastle

Resposta da Richer Sounds - Newcastle

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Nice people who know their onions

Nice people, knowledgeable and as technical (or non-technical) as you want. Steered me well based on a couple of prerequisites. In and out in 15 minutes with no time wasted. Fast and efficient delivery.

16 de junho de 2026
logotipo da Richer Sounds - Newcastle

Resposta da Richer Sounds - Newcastle

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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