We had an issue with the website operation not facilitating a smooth purchase process, so rang customer service/sales. We were dealt with promptly, with consideration and the telesales process was... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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We had an issue with the website operation not facilitating a smooth purchase process, so rang customer service/sales. We were dealt with promptly, with consideration and the telesales process was... Ver mais
A empresa respondeu
I had help buying a tv stand for my daughter which resulted in me receiving the stand by free delivery the next day as promised. We were very pleased with the service and the help assuring me that I h... Ver mais
A empresa respondeu
Very knowledgeable, helpful and approachable. Nothing was too much trouble not least a follow up query several days after purchase that was dealt with. Certainly a branch that I will use again.
A empresa respondeu
Excellent service with Kevin at York. We were looking to buy a Sony tv, due to it's impressive sound performance. After reviewing my hifi set up, Kevin advised running the tv sound through my Dali spe... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
12 St Sampsons Square, YO1 8RN, York, Reino Unido
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Friendly helpful staff. Fast delivery as products not stocked in store. Great price.

Resposta da Richer Sounds - York
It gave me the the advice that I needed and trust as always.

Resposta da Richer Sounds - York
I received great service, and was given all the time I needed at the demo and all advice given was impartial and helpful, would recommend highly

Resposta da Richer Sounds - York
Team support was fantastic. Will always buy from richer sounds

Resposta da Richer Sounds - York
Great people. Very knowledgeable.
No high scale selling
Took the time to explain and demonstrate products
The free umbrella to keep us dry whilst we went for a coffee to decide clinched it. Went straight back and and made a purchase

Resposta da Richer Sounds - York
I had help buying a tv stand for my daughter which resulted in me receiving the stand by free delivery the next day as promised. We were very pleased with the service and the help assuring me that I had bought the correct item.

Resposta da Richer Sounds - York
We had an issue with the website operation not facilitating a smooth purchase process, so rang customer service/sales. We were dealt with promptly, with consideration and the telesales process was right first time,
The product arrived within a couple of days, in good condition. We set up the box quickly and it did its thing to load and be ready for action.
The product registration process was easy, in spite of an error between us and the other end with the serial number but was resolved first time with the supply of a photo of the product label on the bottom of the machine and all was well by return email.
I have given 5 starts because the responses have been first class and local. Having someone nearby and keen to help is a very refreshing change. Thank you.

Resposta da Richer Sounds - York
Excellent knowledgeable professional service.

Resposta da Richer Sounds - York

Resposta da Richer Sounds - York
Very knowledgeable, helpful and approachable. Nothing was too much trouble not least a follow up query several days after purchase that was dealt with. Certainly a branch that I will use again.

Resposta da Richer Sounds - York
Very clear and helpful in helping to select the best TV option, and with the set up of the stand! The delivery service was very efficient.

Resposta da Richer Sounds - York
So easy to order and collect from store. Really quick delivery and lovely team in the York store. Great deals especially when signing up to the VIP club

Resposta da Richer Sounds - York
I started shopping at Richer sounds during covid, and have used them ever since.
I much prefer to use them than other large stores, as they offer a lot better customer experience and service.

Resposta da Richer Sounds - York
Very helpful,knowledgeable staff ,pleasure to deal with.

Resposta da Richer Sounds - York
What great set of lads very knowledge friendly could not do enough to help
Great price and 6 yr warranty a game changer
Highly recommend

Resposta da Richer Sounds - York
Always nice to be able to chat to someone about what your exact requirements are and so it helps to get exactly what you need.Always friendly staff at the York branch were I make my purchases from.

Resposta da Richer Sounds - York
The Sales staff were very informative when advising on bluetooth Turntables and we were able to make a sound (get it!) decision when we purchased. Were absolutely delighted with the purchase.

Resposta da Richer Sounds - York
Fast response, great advice with a great offer, delivered very quickly. Everything I could have wanted. Amazon can't do what Richer Sounds do.

Resposta da Richer Sounds - York
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