Best service always from Moh and Adele. Thanks always for your help.
A empresa respondeu
Localização
Trocar localizaçãoAtrium on 5th, 9th Floor, 5th Street, 2196 Johannesburg, Gauteng, ZA
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Veja o que dizem as avaliações
The location is great (in the heart of Sandton) with great views and amenities. The location management and staff were great!
Really great environment, affordable rates and kind staff. Perfect for entrepreneurs.
Update: They figured it out but it took super long and it remains that their billing and booking website is slow. While I am glad that the problem could be resolved, it left the feeling that first... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Spaces is a full service, creative working environment with a unique entrepreneurial spirit, where ideas develop, businesses build and relationships evolve.
Informações de contato
Atrium on 5th, 9th Floor, 5th Street, 2196, Johannesburg, Gauteng, África do Sul
- 100030800
4,2
Muito Bom
7 avaliações
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Best service always from Moh and Adele
Best service always from Moh and Adele. Thanks always for your help.
1 de abril de 2026
Resposta da Spaces - Atrium on 5th
Hi Ntokozo Ngcobo, thank you so much for your kind review. We’re thrilled to hear your lovely feedback about Moh and Adele and that they’ve been so helpful. We really appreciate you sharing this and look forward to welcoming you again soon!
Really great environment
Really great environment, affordable rates and kind staff. Perfect for entrepreneurs.
4 de fevereiro de 2026
Professional and friendly staff.
5 de dezembro de 2024
Regus / Spaces has a real issue in…
Update: They figured it out but it took super long and it remains that their billing and booking website is slow. While I am glad that the problem could be resolved, it left the feeling that first you have to complain on Trustpilot and dig for email addresses of the right people to get stuff sorted. That is not how it should work.
Original: Regus / Spaces has a real issue in processing payments. When using a credit card, the payments often do not get through, randomly. The payment is just rejected even though it works flawlessly with other online shops. I tried more than 3 different credit cards and a friend of mine had the exact same issue.
I sent them the money via SWIFT then, which has until recently actually worked. But the last payment is now stuck in some obscure compliance procedure with their bank. So Regus/Spaces claims they did not get the payment. But I checked and it definitely went through to their bank. I understand this takes a bit of time to resolve, but it's been over 5 weeks now with Regus first claiming it was not their fault and now it's been quite some time of silence after I provided the SWIFT documentation showing the route.
1 de maio de 2024
Avaliação não solicitada
Resposta da Spaces - Atrium on 5th
Hi Raphael,
I’m so sorry for your dissatisfaction.
I understand that it is very important to get your payments allocated to your account promptly.
The automated payment deduction will be activated once the payment cards are pre-authorised in the online account (myspacesworks.com). You have only used one payment card to make payment in your account and all the payments failed since your card issuer declined the deductions.
As you’re already aware, the payment you made on 19 March 2024 was not allocated to your account since it was not reflected in our bank account. We have coordinated this with our bank with the proof of payment you have provided, but it is taking longer than expected to receive feedback from them.
We escalated this matter to them again and requested them to provide an update so that we can proceed with the payment allocation.
If you need further help, please respond to my team member who is in touch with you.
Thank you,
Lorraine Brule
Global Customer Service at Spaces
Great service and location
The location is great (in the heart of Sandton) with great views and amenities. The location management and staff were great!
17 de novembro de 2023
Great staff members
31 de outubro de 2023
compassionate staff
29 de agosto de 2023
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