Great atmosphere, clean lanes, music, sports, arcades I would change bringing meals to the lane as there is no where to put your food (table) (1 table split between 2 lanes with a divider wall s... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Team were helpful, booking process was easy and location was great to get to. We weren't aware that there was a car park nearby, so will use that next time and unfortunately the ticket machine for th... Ver mais
A empresa respondeu
Great experience. Staff were friendly and very helpful. Food and drinks were good too. Would definitely go back again.
A empresa respondeu
Had a fabulous time one member of staff stood out to me her name was Chloe couldn’t do enough for us charming young lady
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Informações de contato
The Galaxy Centre, Bridge St, Luton, LU1 2NB, Luton, Reino Unido
- 0333 034 6100
4,3
Excelente
18 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Tenpin - Luton
Hi Bakari,
Thank you for your fantastic 5* review at Tenpin Luton! We are delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Great experience
Great experience. Staff were friendly and very helpful.
Food and drinks were good too. Would definitely go back again.
27 de maio de 2026
Resposta da Tenpin - Luton
Hello customer 13,
Thank you for your fantastic 5-star review! We are so pleased you had a great experience and enjoyed our friendly staff, food, and drinks. We hope to see you again soon! All the best ~ Laura
It was awesome 🕶️
20 de maio de 2026
Resposta da Tenpin - Luton
Hi Sophie, thank you for the lovely 5* rating of Tenpin Luton. We are delighted to hear that you had an awesome time. We hope to see you again soon for another 5* experience. Best wishes, Jade
Resposta da Tenpin - Luton
Hi Kully, thank you for rating Tenpin Luton 5*! It's great to hear your child loved the bowling and laser tag. We will pass your kind feedback on to our team, and we hope to see you back soon! Best wishes, Jade
Family fun
Not over crowded. Clean and tidy. Good security . No hassle. Need some more staff to speed service up
13 de maio de 2026
Resposta da Tenpin - Luton
Hello Amanda,
Thank you for taking the time to rate Tenpin Luton 5 stars. We're happy you found our facilities clean, secure and not too busy. We appreciate your feedback regarding the speed of our service, and we'll consider adding more staff. All the best ~ Laura
value for money with the offer
6 de maio de 2026
Resposta da Tenpin - Luton
Hi there, thank you so much for the 4* review of Tenpin Luton! We are pleased to hear you were happy with our pricing. We hope to welcome you again very soon. Best wishes, Jade
Great atmosphere
Great atmosphere, clean lanes, music, sports, arcades
I would change bringing meals to the lane as there is no where to put your food (table) (1 table split between 2 lanes with a divider wall separating it.we wanted out meals after bowling so we could sit at a table and actually enjoy the food.
We did say to have after bowling but the girls at the desk said no it just comes to the lane usually. (previously attended and they were happy to wait until we had finished bowling)
6 de maio de 2026
Resposta da Tenpin - Luton
Hi Kiz, thank you for taking the time to leave a review of Tenpin Luton! We are so happy you had a great time and enjoyed the atmosphere on your recent visit! We also very much appreciate all of your feedback which will certainly be passed onto the team and we do hope you will visit us again soon for another great day out! Best wishes - Mel
Team were helpful
Team were helpful, booking process was easy and location was great to get to.
We weren't aware that there was a car park nearby, so will use that next time and unfortunately the ticket machine for the prizes broke but was quickly fixed by the team.
15 de abril de 2026
Resposta da Tenpin - Luton
Hi Tia, thank you for rating Tenpin Luton 4*! We're so glad to hear this lovely positive feedback. It's great to hear the staff were able to quickly resolve the issue with the ticket machine. We can't wait to welcome you back soon! Best wishes, Jade
Resposta da Tenpin - Luton
Hello PV,
Thank you for taking the time to rate Tenpin Luton 4 stars. We are delighted to hear that you had a good experience at the venue. We hope to welcome you back again soon and that your next visit is a 5 star experience. All the best ~ Laura
Resposta da Tenpin - Luton
Hi Elena. Thanks so much for rating Tenpin Luton 5*! We are really pleased to hear you had a great time. We hope to see you back soon. Best wishes, Jade
Greet place for bowling with kids
My daughter loved her birthday party to bowling
1 de abril de 2026
Resposta da Tenpin - Luton
Hello Elena, what a wonderful 5* review of Tenpin Luton! We are so happy to see you daughter had a great time celebrating her birthday with us and we very much look forward to welcoming you back for another fun day out! Best wishes - Mel
Had a fabulous time one member of staff…
Had a fabulous time one member of staff stood out to me her name was Chloe couldn’t do enough for us charming young lady
1 de abril de 2026
Resposta da Tenpin - Luton
Hi Tracey, what a brilliant 5* review of Tenpin Luton! We are so pleased you had the best time and we will be sure to pass your lovely feedback on! We look forward to seeing you again soon! Best wishes - Mel
Resposta da Tenpin - Luton
Hi Shahid, what a brilliant 5* review of Tenpin Luton! We are so pleased you had a great time with your family and we can't wait to see you again soon for some more bowling fun! Best wishes - Mel
Resposta da Tenpin - Luton
Hi there
We're happy you enjoyed hanging out with your friend and appreciate that we offer a variety of games. Thank you for your positive feedback! Best wishes - Clare
Food was just about edible
Food was just about edible, burger buns were dry and more like toast, the chicken inside was again dry, waited 10 mins at the bar for drinks on 2 separate occasions without even an apology for the wait all in all poor quality of service providing a poor product
13 de março de 2026
Resposta da Tenpin - Luton
Hi there
We appreciate you sharing your experience. We're sorry the food wasn't up to standard and for the delays at the bar. We'll look into this to improve our service and food quality. We hope to offer you a better experience in the future. If you would like to speak to someone further about your experience, please send an email to customer.feedback@tenpin.co.uk using the subject "Review - Luton" and the details. Best wishes - Clare
Friendly staff nice and clean ordered…
Friendly staff nice and clean ordered food took a bit of time to come the brought out the wrong food then had to wait for correct food but overall very happy
28 de fevereiro de 2026
Resposta da Tenpin - Luton
Hi Kevin, thank you for the brilliant 5* rating! We're sorry that there had been a mix up with your food order but we're glad this was able to be resolved and that you enjoyed your visit. We hope to see you again soon! Best wishes - Adelaide
Laser Tag
It was excellent. Staff was friendly and the laser tag activity was fun. Only recommendation is to add safe zones in the bases to prevent spawn camping and make it so that if the tagger gets hit, they can't score points until they go back to their base and confirm their presence to avoid exploitations.
27 de janeiro de 2026
Resposta da Tenpin - Luton
Hi, thank you for the brilliant 5* rating of Tenpin Luton. We are thrilled to hear that you had an excellent time at the laser tag. Your feedback is important to us and we will pass your comments on to the correct team. Hope to see you again soon for another 5* experience.
Take care,
Kirsty
great great great
19 de dezembro de 2025
Resposta da Tenpin - Luton
Hi there,
Thank you for your amazing 5* review at Tenpin Luton! We are delighted you've had such a great time whilst on your recent visit to us. We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.