Tile Mountain Avaliações 

41.088
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Seemab was really professional, helpful. There were some issues with my order but Seemab was amazing she called me back to offer updates about my order and she solved the problems with my order. She l... Ver mais

Avaliado com 5 de um total de 5 estrelas

Absolutely amazing service. They looked after me at every step of the delivery journey. QR codes to report if any damage was done during delivery on the packaging. It just shows that they wanted it... Ver mais

Avaliado com 5 de um total de 5 estrelas

Haven’t actually ordered the tiles yet, but Saba was very helpful in answering a few questions and therefore my order is imminent. I did purchase full size samples and very glad I did, can’t really g... Ver mais

Avaliado com 5 de um total de 5 estrelas

Order placed early evening and was received lunchtime the following day. There were a few tiles in the delivery which were broken. Tile Mountain were contacted. They dispatched replacements th... Ver mais

Detalhes da empresa

  1. Empreiteira para Instalação e Reparo de Pisos
  2. Reforma de Banheiros
  3. Designer de interiores
  4. Loja de utensílios de cozinha

Sobre Tile Mountain

Escrito pela empresa

Welcome to Tile Mountain, the one-stop online shop for all your floor and wall tile needs. Founded with over 30 years of expertise in the tile industry, we've become one of the UK's most trusted tile retailers, offering an unrivalled range of high-quality tiles at competitive prices.

Our expansive collection is not just limited to tiles; it includes a diverse range of flooring options to cater to all your needs. From classic ceramics and modern porcelain to designer tiles, we also offer outdoor slabs, vinyl, and laminate flooring. Sourced directly from trusted manufacturers around the globe, we ensure that each product meets our rigorous standards for quality.

Customer experience is paramount to us at Tile Mountain. Utilising a low-cost operating model and an internal escalation process, our dedicated support team works tirelessly to offer you a seamless shopping experience. We understand that choosing the right tile is crucial, which is why we offer a free sample service that delivers cut samples right to your door.

Fast, reliable delivery is another cornerstone of our customer-focused ethos. We pride ourselves on offering prompt deliveries across the UK, enabling you to complete your projects on time.

Your feedback is invaluable. Feel free to browse through our customer reviews to get a sense of what you can expect from Tile Mountain. We appreciate both your positive comments and constructive criticisms.

Contact us for any inquiries. Our customer service team is available via email, phone, and live chat, offering multiple avenues for your convenience.

Thank you for considering Tile Mountain for your tiling needs. We invite you to become a part of our ever-growing community of satisfied customers.

Transform your space today with our stunning tile ranges. Visit our website to explore our offerings and don't forget to share your experience with us here on Trustpilot.

Tile Mountain

Escrito pela empresa

Affordable Quality:
Every tile is rigorously tested to meet our high standards. We sell our products at fantastic low prices and offer a free cut sample service to view the tiles before purchase. Visit our website to explore our full range.
Customer-Centric:
Committed to providing a seamless shopping experience. Our friendly customer service team is available to offer expert advice or quotations via online chat, emails, phone, WhatsApp, or social media.
Fast UK Delivery:
We offer free next-day delivery on orders over £299 to the majority of postcodes. We also have a number of showrooms around the country to collect from.
Your Voice Drives Our Progress:
We greatly value your feedback—be it positive or constructively critical. Our senior management team actively reviews all customer feedback as part of our ongoing commitment to excellence. Your insights play a crucial role in shaping our strategies, allowing us to continually move our business forward and better serve you.

Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

41 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

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4,7

Todas as avaliações

(41.088)

3.162 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 2 de um total de 5 estrelas

Multiple boxes of Broken tiles

Multiple boxes of Broken tiles. Process to resolve is all on the buyer and nit picky.
Should deliver perfect product first time and not make customer feel like they are to blame or dishonest.
People at the store were lovely so this is a review of post purchase ecperience

14 de agosto de 2026
Avaliado com 5 de um total de 5 estrelas

Seemab was really professional

Seemab was really professional, helpful. There were some issues with my order but Seemab was amazing she called me back to offer updates about my order and she solved the problems with my order. She listened carefully to my concerns and was extraordinary. I hope you have more people like her working for you as she was the best. There are not enough word to express how helpful amazing and professional she was!

3 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent customer service

I recently received my delivery of floor tiles however some had been damaged in transit. Misbah was extremely helpful and arranged for replacement tiles to be sent within 24 hours. Excellent customer service.

14 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We have had amazing customer service

We have had amazing customer service experiences on multiple occasions of going to Tile Mountain. Every member of staff is so friendly and welcoming, they have helped this difficult process go through with ease. Even when we had a sticky situation with broken tiles, Fahad delivered an excellent service. He handled the situation with patience and he is very quick at understanding and facilitated their replacement with ease and without stress.

14 de agosto de 2026
Avaliação não solicitada

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