hassle free platform, everything is easy to move around and each step of the process give you info on what services who are enquiring about. Reminder emails, welcome emails , support eamials, et... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
⭐⭐⭐⭐⭐ We recently had an outstanding customer experience with Uhost Africa. Their team provided fast replies and took instant action to rectify any problems we encountered. The level of support and... Ver mais
Worst service I've had. Poor feed back. Incomplete feedback. Lack of understanding of the problem. Tickets get closed and no feedback, when you check and the work has not been done. Paid for a service... Ver mais
A empresa respondeu
EXCELLENT service. They respond to your enquiries really fast and walk you through the entire process of whatever service you need. Very professional. 5 stars from me.
A empresa respondeu
Detalhes da empresa
- Empresa de hospedagem na Web
- Consultoria em negócios e TI
- Serviço de SEO
- Empresa de Software
- Web Designer
Escrito pela empresa
uHostAfrica stands as a premier web solutions provider, offering dependable, cost-effective, and top-tier services. Our cutting-edge hosting technologies power our platform, complemented by 24/7/365 exceptional customer support. Our unwavering commitment is to consistently deliver the utmost in service excellence. While we continuously strive to ensure that each customer's experience with us is exceptional, we acknowledge that, on occasion, we may not fully meet your expectations. If you have encountered a less-than-satisfactory experience, please don't hesitate to contact us at complaints@uhostafrica.com. This will provide us with an opportunity to understand what may have gone wrong and take the necessary steps to make it right. We kindly request that you consider resorting to review sites only after internal complaints procedures have been exhausted, as we are dedicated to prioritising your satisfaction.
Informações de contato
100% Renewable Energy Datacentre , Harare, Zimbábue
- +2638644926000
- support@uhostafrica.com
- www.uhostafrica.com
3,7
Bom
60 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very efficient!
31 de março de 2026
I am struggling to create a password so…
I am struggling to create a password so now im stressing because i cant connect
26 de fevereiro de 2026
Resposta da uHostAfrica
Hi Louis, kindly reach out to support@uhostafrica.com with your query and we will be glad to assist you.
The experience was generally good but…
The experience was generally good but confusing in some instances
26 de fevereiro de 2026
Contradictory information
Contradictory information. The invoice due date and the uHosts automated system are not insync.
7 de fevereiro de 2026
Great customer experience and stable…
Great customer experience and stable service provision
8 de dezembro de 2025
The response time is great and I'm most…
The response time is great and I'm most pleased with the customer service
27 de setembro de 2025
They are very responsive and always…
They are very responsive and always very helpful
7 de agosto de 2025
Worst service I've had
Worst service I've had. Poor feed back. Incomplete feedback. Lack of understanding of the problem. Tickets get closed and no feedback, when you check and the work has not been done. Paid for a service and still have no access. I've instructions of where to access the service, on 4 mails still not getting feedback. I am now hesitant to transfer the domain to another Host because it has to be done by them and I don't feel it will be done right. I Will change provider as fast as I can.
15 de agosto de 2025
Resposta da uHostAfrica
Hi Moe,
Thank you for bringing this to our attention. We sincerely apologize for the frustrating experience you've had with our service. This is not the standard we aim for, and we are sorry for the lack of communication and the issues you've faced with your access.
We have reviewed your account and have now successfully resolved the access issue. You should now be able to log in and use your service without any problems.
We understand your hesitation about transferring your domain. Please know that we are fully committed to completing this process smoothly and correctly for you. We have assigned a dedicated specialist to handle your case to ensure it's done right. We are here to help and want to regain your trust.
I got charged twice and I still did not…
I got charged twice and I still did not get the domain. It’s been days now and I’ve had no reply. Tried sending an email to the support team but their email wasn’t not working.
They basically took my money
28 de julho de 2025
Avaliação não solicitada
Resposta da uHostAfrica
Hi LeadGen,
We have reached out for more information via Trustpilot as we can not find any record of communication or purchase from you.
Site took my money and didn't confirm…
Site took my money and didn't confirm my domain
30 de julho de 2025
Resposta da uHostAfrica
Hi Garry,
Thanks for leaving a review. We have checked our records and can confirm the domain was registered on the same day of you registering the domain. This is within the 24 hours for co.zw domains as they are processed manually by the registry.
The service is par excellence
I registered my domain name without any problem. UHostAfrica was very helpful. Everything was easy and seamless. The website is user-friendly and easy to navigate. The customer service was excellent. I recommend uHostAfrica without reservation.
13 de maio de 2025
I paid for a domain and did not receive
I paid for a domain and the domain was not delivered. I got errors but the company already took the money from my account. I still haven't received a reversal of my funds. This was a week ago and I am still waiting.
1 de abril de 2025
Resposta da uHostAfrica
Hi Amanda,
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience and frustration caused and the delay in receiving your refund.
We understand your concern that you have not yet seen the funds reflected in your account. Please note that it can take up to 14 business days for the refunded amount to appear in your bank account. This timeframe is dependent on your bank's processing times, which are unfortunately outside of our direct control.
Thank you for your patience as we work to resolve this for you.
late response ummm no....
11 de março de 2025
Resposta da uHostAfrica
Hi Phineas,
Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience wasn't up to your expectations. We understand how frustrating it can be when things don't go as planned.
We see that your support ticket was addressed within 7 minutes of submission. We want to ensure we fully resolve your issue. If you're still experiencing difficulties, please reply to the existing ticket with any further details or questions. We're ready to assist you and find a solution.
As an e-commerce enthusiast ,The…
As an e-commerce enthusiast ,The navigation is exceptional!
25 de fevereiro de 2025
Best customer services
⭐⭐⭐⭐⭐
We recently had an outstanding customer experience with Uhost Africa. Their team provided fast replies and took instant action to rectify any problems we encountered. The level of support and efficiency they demonstrated was truly impressive. Highly recommend Uhost Africa for their exceptional service!
16 de janeiro de 2025
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