Recently bought three pairs of trousers which were exactly as described. This led to me placing a second order for one of the pairs in a different colour, whilst doing so I also ordered pillows, boot... Ver mais
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Veja o que dizem as avaliações
The cushions/pillows were fabulous, great price for quality items. The waistcoat fitted well. Any issues are always dealt with efficiently. Bit of a shock to suddenly have to pay postage, did not see... Ver mais
A empresa respondeu
Really good experience apart from delivery. Yodel are rubbish. Gave a pickup point that isn't available. Their app doesn't work. I would've given 5 stars but Yodel as 'You know who's' chosen delivery... Ver mais
A empresa respondeu
Some excellent items for a fraction of the original price. Satisfied with all of my items and the order has always been correct. Usually postage is super speedy but my last parcel there was a longer w... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre You Know Who's
Escrito pela empresa
High street brands for less.
You Know Who`s offers branded products, such as clothes and homeware, for discounted prices. Clothes ranges from ladieswear, menswear, kids clothes, school wear and so on.
Products are available both online and in a physical You Know Who`s shops across United Kingdom.
Informações de contato
Reino Unido
- online@youknowwhos.co.uk
- youknowwhos.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 69% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Two orders | Both excellent
Recently bought three pairs of trousers which were exactly as described. This led to me placing a second order for one of the pairs in a different colour, whilst doing so I also ordered pillows, boot liner, bath mat, tea towels and black briefs (which are better than those from the high street knicker shop) - all exactly as described and good value. Ordered 21st, received 26th which I don't think is an unreasonable delivery time. Thank you. I'll be back.
I bought a T shirt for my granddaughter…
I bought a T shirt for my granddaughter - it was only £2 (and very well priced) . The cashier was so lovely - definitely shop here again. Thank you
RETURNS
Ordered two tops in an 18 and a large size - these did not fit so requested 'how to return' a fortnight ago. These clothes did not even fit a size 16 friend. No response so take it they do not accept returns on the cheaper items. Bad business.
Terrible experience with delivery…
Terrible experience with delivery service.
They ring with a random number, without prior notice if not answered refused to deliver parcel. Poor communication regarding delivery time.
This has put me off to purchase again with YKW. Still awaiting my parcel.
I ordered 3 items
I ordered 3 items. Easy to place the order. Order was delivered
Everything fits well.
Few options for smaller sizes.
Very few items with size 6 or size 8 listed or available. The items I did order were mostly good quality for a decent price.
It is nice to order on some of the…
It is nice to order on some of the reduced items. The only issue I have is I get the email. I go to the page. I click on something I like and my size is already sold out..😔
Go for it … it’s a no brainer!
The goods were exactly as photographed and good quality for an amazing price!
My products arrived quickly and in good…
My products arrived quickly and in good condition, the product was of good quality.
I've ordered from them before and have…
I've ordered from them before and have always been pleased with how my items have been packed. However, this time I was very disappointed.
The two pillows were packed well in cellophane , but the bath towel and short-sleeved cardigan appeared to have just been thrown into the parcel. They arrived so badly creased, including the little short sleeved cardigan , which now I will have to try and get the creases out which wasn't what I expected.
I hope the company will take a little more care with packaging clothing and textiles in future, after all it still cost money even though the items are cheaper .
Great customer service
Great customer service
Recieved my 1st order and one item was missing, I emailed and with in 2 days it was sent to me. The quality on the clothes I had was fabulous and the prices so cheap. May take a little longer to deliver but worth the wait. I will be ordering from them again
Always something wrong
I don’t know why I keep ordering from here because I’ve ordered probably 10 times and had 1 or 2 orders that were correct!
Items missing, wrong sizes, this time I’ve got a missing t shirt I ordered for my daughter …they don’t even put a note or anything in to tell you things are out of stock or missing, youve got to be psychic or chase them which takes ages to get a response.
One upset little girl that wanted that top for her holiday!
Delivery took a while
Delivery took a while. The items I ordered were From clothing companies that I’ve never heard of. Clothing quality was cheap too. I’m not sure where the items are stored but there was a very weird smell coming from them. Sizing was off, I’m a size 10 and ordered one dress in a 12 but still too tight. Won’t be using again .
Crew fleece arrived promptly
Crew fleece arrived promptly, perfect sizing and excellent quality.
I asked you cancel an order but instead…
I asked you cancel an order but instead I have an email saying you're dispatching it. Where is your customer service?

Resposta da You Know Who's
Great company some good quality bargains!
Some excellent items for a fraction of the original price. Satisfied with all of my items and the order has always been correct. Usually postage is super speedy but my last parcel there was a longer wait. Will keep using you know who's and I would recommend.

Resposta da You Know Who's
WHERE ARE THE GOODS I'VE PAID FOR?
Despite sending messages no communication regarding the items I've paid for. Items havent even been prepared for despatch. No number to ring only a little box to send messages which are ignored.
If I dont receive the goods or a refund I'll be taking this to Trading Standards.

Resposta da You Know Who's
Ordering was easy
Ordering was easy, delivered on time and in good condition. Product quality was very good.

Resposta da You Know Who's
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