Very disappointing experience dealing with Amanda Gray. I paid for a birth certificate translation and received an incomplete translation that omitted essential parts of the document. When I ra... Ver mais
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Super experience - I called a lot of different companies and 001 Translations stood out from the get go. They were very fast to respond, very competitively priced, easy to use and super fast at gettin... Ver mais
A empresa respondeu
The form to fill online is very clear and simple. My document translation was 100% accurate and the completion/delivery even faster than promised. The fee was very reasonable too so I can only give to... Ver mais
A empresa respondeu
my lawyer confirmed that it is not as "traduction agréé" acceptable in Quebec and i remember when i called last week I CLEARLY asked the lady " is this service or your office stands for a Bureau Agré... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Official translations in 70 languages by official translators all over the UK! Fast and cheap. Ask for our free quote. We translate in the following languages: Albanian, Algerian, English, German, American, Arabic, Armenian, Azeri, Basque, Bengali, Belarusian, Bosnian, Brazilian, Bulgarian, Cambodian, Cantonese, Catalan, Chinese, Sinhalese, Korean, Croatian, Dari, Danish, Spanish, Latin American Spanish, Estonian, Farsi, Filipino, Finnish, French, Georgian, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Icelandic, Japanese, Kurdish, Latvian, Lebanese, Lingala, Lithuanian, Macedonian, Moroccan, Mexican, Moldovan, Mongolian, Dutch, Nepalese, Norwegian, Persian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Urdu, Uzbek, Ukrainian, Vietnamese
Informações de contato
105 Eade Road OCC Building A 2nd Floor, Unit 11A, , N4 1TJ, London, Reino Unido
- 0800 133 7692
- quotation@001-translations.co.uk
- 001-translations.co.uk
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Bad customer service and gaslighting
Very disappointing experience dealing with Amanda Gray.
Very disappointing experience dealing with Amanda Gray.
I paid for a birth certificate translation and received an incomplete translation that omitted essential parts of the document. When I raised the issue, I was told I would need to pay extra to have the missing section translated, despite having uploaded the entire document from the start.
Rather than resolving the problem, Amanda Gray insisted the partial translation was what I had paid for and refused a refund.
Poor communication, poor customer service, and an outcome that left me with a translation I could not use.
Arnaque.FUYEZ!
Cette "entreprise" ne mérite même pas…
Cette "entreprise" ne mérite même pas une étoile.Spécialiste in scam!
Unprofessional service... I received someone else's document
A generous rating after receiving another document at first with someone else's details - it's worrying to think that another client could have received my document (with my sensitive personal information!). However, a quick response and receiving my correct document were appreciated... Despite this, I had to correct the reproduction of a code, which was the main concern. Otherwise, I found that a few renderings into English were not at all idiomatic and would have quite simply benefitted from some more careful attention (a couple instances of which I suggested and the translator accepted). As a translation student myself, I do think that this accuracy is important in a service such as translation, even more so when paying! Although I ended up with a translated document, without an apology for the unprofessionalism and inconvenience of receiving someone else's document, I am uncertain whether I would use this company again...
Good luck.
Super service, would reccomend
I made a number of enquiries to companies to translate some documents, this one called me back almost strait away, the project manager was super helpful & the cost was one of the best I recieved. I sent copies of the documents & the price quoted was the price I paid, I submitted the translations to the appropriate embassy for legalistation & there was a problem, however, this had nothing to do with 001 Translations, in fact it was the information from the embassy that was incorrect, however, 001 translations were absolutely superb in their response & it was sorted, The project manager helped me all the way & it was so refreshing to have such a pleasant experience if I could give a 6th star I would, very happy here is an extra star *.
The worst experience using this company…
The worst experience using this company would not recommend. Translation requested and paid for the 1 day service- this did not happen despite expressing the importance of needing this to travel to see my father who has experienced an accident and is in a coma abroad. After a constant battle and chasing this up despite them knowing the stressful situation I am in as this passport is for my new born baby. They finally admitted it would be late, then translated the letter but missed important dates from the letter and are now not responding to any form of communication. The people who work here lack empathy and communication skills and now might be the reason I am unable to be with my father at a time of life and death. Issue still currently unresolved.
very prompt service
very prompt service. The job was done as they expressed.
100% Satisfied.
Thank you very much, I am very pleased. I was lucky to find a quick and truly knowledgeable translation agency. I'm 100% sure I'll ask them again if I need it.

Resposta da 001 Translations
Avaibality
Great service, fast and efficient, and always reachable by email, SMS, or phone.

Resposta da 001 Translations
Fast service and support
I’m happy with the service provided. Beatriz and Stuart were extremely helpful, responded quickly, and delivered a fast and accurate translation. The price was also very reasonable. Thank you!

Resposta da 001 Translations
not acceptable and lie
my lawyer confirmed that it is not as "traduction agréé" acceptable in Quebec and i remember when i called last week I CLEARLY asked the lady " is this service or your office stands for a Bureau Agréé in Quebec" THEN OPTED FOR THIS SERVICE...and she clearly said yes it is that is why i opted to proceed, but now my lawyer said it is not at its also shows American which is not certified and approved in Quebec. They just said yes for the money and thats it

Resposta da 001 Translations
LOS PLAZOS ACORDADOS FUERON LOS…
LOS PLAZOS ACORDADOS FUERON LOS CORRETOS Y CON VUESTROS SELLO MI DOCUMENTO SE VE INCLUSO MAS OFICIAL QUE EL ORIGINAL

Resposta da 001 Translations
001 Translations is so helpful and fast!!
001 Translations has helped me several times this year in getting official affidavits translated for Brazil and Spain, among others. Their translations are accurate and they always deliver on time (and sometimes a bit early!) Highly recommend!

Resposta da 001 Translations
Amazing and so fast
Amazing and so fast! Very professional, kind, and efficient. Thank you!!!!!

Resposta da 001 Translations
Excelente servicio
Excelente servicio, amabilidad, disponibilidad, rapidez y eficiencia. Fácil y seguro en el proceso del pago. Quiero destacar la cortesía y la disponibilidad de Ericka 10/10. Muchísimas gracias.

Resposta da 001 Translations
Fast when necessary
Fast when necessary! They turned an urgent document around over the weekend (for a nominal fee of course but it was business-critical)

Resposta da 001 Translations
Exceptional service from 001…
Exceptional service from 001 Translations! Every staff member I spoke to was very polite and patient with my numerous calls and enquiries. Translation was done to my satisfaction and they delivered a prompt service as well. I highly recommend!

Resposta da 001 Translations
Very speedy professional service
Very speedy professional service. Would definitely recommend them. All the agents are very helpful and knowledgeable.

Resposta da 001 Translations
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