118businessdirectory Avaliações 

786
O TrustScore é 4.5 de um total de 5

4,3

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

1 star Felt misled — £1 "verification" turns into a hidden continuous payment I signed up for a directory listing and was told I'd need to pay £1 to verify I'm a real person, and that this w... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Really really good customer service will 100% be coming back to them we don’t have enough good customer service provided anymore but throughly felt at ease

Avaliado com 5 de um total de 5 estrelas

Brilliant service from the Customer Service team - particularly Joshua O. Every question was quickly answered. And all actions were followed up at speed with great comms. Really impressive.

Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic experience! The food arrived hot, fresh, and earlier than expected. Everything was cooked perfectly and packed with flavour. The portions were generous, and the presentation was e... Ver mais

Detalhes da empresa

  1. Serviços Administrativos

Escrito pela empresa

118 Business Directory are a team of tenacious and passionate Designers, Content Writers and most importantly SEO Experts. We focus on helping businesses get seen by more potential customers by optimising their business listing and website to climb the ranks of Google. We offer Free and Premium Business Listings as well as Starter and Prime SEO packages.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

786 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 92% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(786)

213 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Hassle calling

Hassle calling. They call me nearly every week to update our business details which we initially did. From there the same phone calls are made, and requests to stop them calling us don't make a difference.

1 de dezembro de 2025
Avaliação não solicitada
logotipo da 118businessdirectory

Resposta da 118businessdirectory

Dear Tyler

Thank you for sharing your concerns.

Please send us the relevant details, and we will process it promptly.

If you need further assistance, feel free to contact us at team@118businessdirectory.co.uk. We appreciate your feedback and are here to help.

Kindest Regards
118 Business Directory
Customer Service Team

Avaliado com 1 de um total de 5 estrelas

Free listing is changed to a charge

I signed up for a free listing. They charged me £12!
No chance of changing anything online. Your listing is not available in your account.
Support is not responsive, and the phone charges are. Calls cost £2.43 per call and £2.43 per minute, plus your phone company's access charge.

STAY AWAY!
BAD BUSINESS!

18 de novembro de 2025
Avaliação não solicitada
logotipo da 118businessdirectory

Resposta da 118businessdirectory

Dear R.T.

Thank you for sharing your concerns.

Please send us the relevant details, and we will process it promptly.

If you need further assistance, feel free to contact us at team@118businessdirectory.co.uk. We appreciate your feedback and are here to help.

Kindest Regards
118 Business Directory
Customer Service Team

Avaliado com 1 de um total de 5 estrelas

Rude Unprovoked Phone call from “Jennifer”

Rude Lady named Jennifer Called and was asking me questions for “market research” I asked her several times what is this for and how does this benefit my business in anyway and went to go around the question saying “it’s to make my business more visible to more potential clients” but my question was how, what actions will be done and for what cost, I haven’t signed up for anything either so what’s the ourpose of this call. She clearly stated several times “I am not trying to sell you anything, this is only market research” so how exactly do you intend to “make my business more visible to more customers.” She couldn’t answer the question and was quick to jump straight back into quizzing me about my business. Once I asked her to elaborate on what actions will be done to make this “increased visibility” possible or her intention with the information I am yet to provide, she’s ended the call on me rudely. I’ve never heard of 118 directory but the way it was represented via the phone call was very bad.

10 de novembro de 2025
Avaliação não solicitada
logotipo da 118businessdirectory

Resposta da 118businessdirectory

Dear Emil

Thank you for sharing your concerns.

Please send us the relevant details, and we will process it promptly.

If you need further assistance, feel free to contact us at team@118businessdirectory.co.uk. We appreciate your feedback and are here to help.

Kindest Regards
118 Business Directory
Customer Service Team

Avaliado com 5 de um total de 5 estrelas

A fabulous meal!

A fabulous meal! It was full of quality meat, which was cooked to perfection, and served within a spicy sauce which was divine, accompanied by a lightly fragranced mushroom rice to compliment the dish. Mouthwatering so would definitely recommend visiting!

29 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Charged my bank card for £12 every…

Charged my bank card for £12 every month when I didn't sign any contracts this was ment to be a free business listing beware

5 de novembro de 2025
Avaliação não solicitada
logotipo da 118businessdirectory

Resposta da 118businessdirectory

Dear Xxx

Thank you for sharing your concerns.

Please send us the relevant details, and we will process it promptly.

If you need further assistance, feel free to contact us at team@118businessdirectory.co.uk. We appreciate your feedback and are here to help.

Kindest Regards
118 Business Directory
Customer Service Team

Avaliado com 1 de um total de 5 estrelas

taken money out my my banka ccount…

taken money out my my banka ccount without prior knoladge biggest bunch of scammers going avoid like the plaque

3 de novembro de 2025
Avaliação não solicitada
logotipo da 118businessdirectory

Resposta da 118businessdirectory

Dear Bites N backdrops

Thank you for sharing your concerns.

Please send us the relevant details, and we will process it promptly.

If you need further assistance, feel free to contact us at team@118businessdirectory.co.uk. We appreciate your feedback and are here to help.

Kindest Regards
118 Business Directory
Customer Service Team

Avaliado com 1 de um total de 5 estrelas

Scam business directory

Since adding our business, our credit card has been used 3 times as a scam including money from business directory, froze the card and got money back. Do not use this directory.

29 de outubro de 2025
Avaliação não solicitada
logotipo da 118businessdirectory

Resposta da 118businessdirectory

Dear Dav

Thank you for sharing your concerns.

Please send us the relevant details, and we will process it promptly.

If you need further assistance, feel free to contact us at team@118businessdirectory.co.uk. We appreciate your feedback and are here to help.

Kindest Regards
118 Business Directory
Customer Service Team

Avaliado com 1 de um total de 5 estrelas

I would give no stars if I could

I would give no stars if I could. I paid the £1 verification which was refunded, no contracts signed, no indication that they then would be charging £12 per month which I never agreed to, I don't know how to stop this, so I'm going to have to phone my bank up as they have now taken 3 £12 payments. Which I never noticed at first as my mum was ill in hospital and then died. So on top of all the other things going on I could definitely have done with out this

31 de outubro de 2025
Avaliação não solicitada
logotipo da 118businessdirectory

Resposta da 118businessdirectory

Dear Niki

Thank you for sharing your concerns.

Please send us the relevant details, and we will process it promptly.

If you need further assistance, feel free to contact us at team@118businessdirectory.co.uk. We appreciate your feedback and are here to help.

Kindest Regards
118 Business Directory
Customer Service Team

Avaliado com 1 de um total de 5 estrelas

Misleading £1 “Verification” Charge Turned Into £12 Payment Without Consent

I only interacted with 118 Business Directory once for what was described as a £1 verification payment. The £1 was refunded, and I assumed that was the end of it. A few days later, £12 was taken from my account without any notification, contract, or consent.

This company clearly misleads customers by disguising recurring or additional payments behind what looks like a harmless verification check. I never agreed to any subscription or listing service. When I disputed the charge through my bank, they confirmed that 118 Business Directory processed the £12 through Apple Pay using the same token from the £1 “verification.”

Be extremely cautious, this looks like a deceptive payment setup designed to trick people into unwanted charges. I’ve reported the company to my bank, Apple Pay’s fraud department, and the Financial Ombudsman.

29 de outubro de 2025
Avaliação não solicitada
logotipo da 118businessdirectory

Resposta da 118businessdirectory

Dear Jordan

Thank you for sharing your concerns.

Please send us the relevant details, and we will process it promptly.

If you need further assistance, feel free to contact us at team@118businessdirectory.co.uk. We appreciate your feedback and are here to help.

Kindest Regards
118 Business Directory
Customer Service Team

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