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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I recently moved into a 1st Avenue property, a huge thank you to Nikita, Skye, Phoenix and Adriano, you have guided me throughout the process. Thank you for your professional service and assistance, f... Ver mais

Avaliado com 5 de um total de 5 estrelas

Selling my property with Matthew Amos was a breeze. From proving in-depth documents about my flat in the current market, to finding buyers and through the selling process. He was always there to... Ver mais

Avaliado com 5 de um total de 5 estrelas

We have worked with Nikita for many years, she’s great to work with. She communicates clearly and is very organised, she makes sure everything is lined up so the jobs run smoothly, she respects our... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have been a happy tenant of 1stAvenue in North Greenwich for over 2 years now. We have been through various issues, but they have become way better now. My questions are attended to promptly & effic... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Corretora de aluguel de imóveis
  2. Imobiliária de Apartamentos
  3. Companhia gestora de propriedade
  4. Imobiliária
  5. Corretores de Imóveis

Escrito pela empresa

No jargon. No hidden fees. Just stellar, transparent service from valuation to completion. Understand the market value to make an informed decision with expert advice from one of London's most respected estate and letting agents.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

37 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I recently moved into a 1st Avenue…

I recently moved into a 1st Avenue property, a huge thank you to Nikita, Skye, Phoenix and Adriano, you have guided me throughout the process. Thank you for your professional service and assistance, from signing my contract to moving in you have helped me every step of the way. Thank you Nikita, Skye, Phoenix and Adriano, excellent service

21 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Selling my property with Matthew Amos…

Selling my property with Matthew Amos was a breeze. From proving in-depth documents about my flat in the current market, to finding buyers and through the selling process.

He was always there to handle questions, chase up solicitors and provide communications from myself to the buyer and vis versa

Would highly recommend

27 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Thanks to nikita and skye in the…

Thanks to nikita and skye in the property management they are efficient, hard working and very nice to talk to when issues come up would definitely recommend their property management services
Thank you

25 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Phoenix is a pleasure to work with

Phoenix is a pleasure to work with; always on the ball, pro-active, detailed and kind. Whenever we've had any kind of issues crop up - Phoenix has been able to sort them out quickly and easily; a real pleasure to work with... Thank you again!

20 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I had my mid term visit from Phoenix at…

I had my mid term visit from Phoenix at 1st Avenue just to check the property is being looked after. All went perfectly and it's so comfy at my new apartment in Croydon. Phoenix was great he followed up with a call and an email of the visit....thanks Phoenix.

3 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My property manager

My property manager Adriano was very helpful and efficient in helping me resolve my problem. Very responsive on email. Always polite and friendly.

2 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We have worked with Nikita for many…

We have worked with Nikita for many years, she’s great to work with.
She communicates clearly and is very organised, she makes sure everything is lined up so the jobs run smoothly, she respects our time, is easy to reach when needed, she genuinely cares about getting things done in the right way. We have always had a great experience when dealing with Nikita.

2 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, excellent staff, would recommend to everyone

3 de fevereiro de 2026
Avaliação não solicitada
logotipo da 1st Avenue

Resposta de 1st Avenue

Thanks for you review Lee. We appreciate you taking the time. Best Wishes

Avaliado com 5 de um total de 5 estrelas

1st Avenue have been a joy to deal with…

1st Avenue have been a joy to deal with especially Nikita, she is one of the best property managers I have ever had the pleasure to deal with and I would recommend to anyone who is looking for a property manager.

28 de janeiro de 2026
Avaliação não solicitada
logotipo da 1st Avenue

Resposta de 1st Avenue

Thanks Tim, we'll pass your comments along.

Avaliado com 5 de um total de 5 estrelas

Matthew is a phenomenal estate agent

Matthew is a phenomenal estate agent, has been very supportive throughout the property journey. Would 10/10 recommend 1st avenue, as for Matthew, he is top tier!

28 de janeiro de 2026
Avaliação não solicitada
logotipo da 1st Avenue

Resposta de 1st Avenue

Thanks for the review, Matt will be happy to hear it!

Avaliado com 5 de um total de 5 estrelas

Great service

It was seamless purchase from start to finish and Matthew has been great, all questions were answered timely and he was always spot on. Thanks for guiding during this important step.

27 de janeiro de 2026
Avaliação não solicitada
logotipo da 1st Avenue

Resposta de 1st Avenue

Thanks for your review Bruno!

Avaliado com 5 de um total de 5 estrelas

Since 11th of May 2009 1st Avenue…

Since 11th of May 2009 1st Avenue Avenue have been looking after my London GMV property portfolio. I would first of all like to thank Paul Endacott and his team for an excellent job through the years. Recent I got to deal with Josh, and he blew me away with his attitude attention to detail and "massive hands on approach". Most of my portfolio is in the south West of the UK and West of Ireland and I don't get to London very often. So I depend on Josh and the team at 1st Avenue to make sure that tenant management is seamless and a lot can go wrong /amiss especially at pre check in for the new tenants. Josh personally oversaw the painting and decorating of the latest property to switch tenants, as well as acquiring matteress, microwave and various bits and pieces. And then he sent me a video, just to reassure me that it was all fine. That bit just there is worth a million dollars. So thank you Joshua and your team. Best wishes John Griffin

5 de janeiro de 2026
Avaliação não solicitada
logotipo da 1st Avenue

Resposta de 1st Avenue

Thanks John, we're glad to serve!

Avaliado com 5 de um total de 5 estrelas

Thank you

I just wanted to say thank you to Josh D on being so helpful, polite and patient explaining the rental process to me . I would definitely recommend 1st Avenue. Thank you

8 de dezembro de 2025
Avaliação não solicitada
logotipo da 1st Avenue

Resposta de 1st Avenue

Thanks, we'll let Josh know.

Avaliado com 5 de um total de 5 estrelas

This was my first time in the world of…

This was my first time in the world of property searching and inquiries, but 1st Avenue made the entire thing seamless and made me feel less like an alien! Many thanks to Josh D specifically for his help and support.

10 de dezembro de 2025
Avaliação não solicitada
logotipo da 1st Avenue

Resposta de 1st Avenue

Thanks for your review, we'll pass your kind words along to Josh!

Avaliado com 5 de um total de 5 estrelas

I have been a happy tenant of 1stAvenue…

I have been a happy tenant of 1stAvenue in North Greenwich for over 2 years now. We have been through various issues, but they have become way better now. My questions are attended to promptly & efficiently. I am very happy with the entire team, they are all very helpful. Becky, the property manager, is nice, kind and attentive. I look forward to continuing to stay in the apartment that they manage. Thank you!

10 de dezembro de 2025
Avaliação não solicitada
logotipo da 1st Avenue

Resposta de 1st Avenue

Thanks Katya, we appreciate you taking the time to write something nice about Becky. Don't hesitate to reach out if you need our help.

Avaliado com 5 de um total de 5 estrelas

Thank you 1st Avenue for the best…

Thank you 1st Avenue for the best viewing and the help which you have done while searching for a house!! Special Thanks to Prashant Bhoir for the help and support throughout the process!!
Good staff, helpful people and best service

2 de abril de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

My experience working here was…

My experience working here was extremely negative from day one. On my first day, I was late due to the lack of staff parking. Despite raising this issue immediately, a staff member later claimed I hadn’t addressed it, which was untrue. The workplace environment was hostile, unwelcoming, and left me feeling very uncomfortable.

I was dismissed via text message without any proper discussion of the issues I had raised, including serious concerns about inappropriate behaviour from the branch manager. In addition, my car was not added to the parking system as promised, which resulted in multiple parking tickets. These escalated into court fines, and when I raised this with management, their response was essentially dismissive, telling me I should have paid them earlier — with no acknowledgement of their failure to register my car in the first place.

Overall, this company demonstrated a lack of professionalism, accountability, and basic duty of care. The entire experience has left me deeply disappointed and negatively affected. I would not recommend working here.

29 de setembro de 2024
Avaliação não solicitada
logotipo da 1st Avenue

Resposta de 1st Avenue

Thank you for taking the time to share your experience. We’re genuinely sorry to hear that your time with us did not meet your expectations. At our company, we take all feedback seriously and are committed to learning from it.

We want to assure you that we invest significantly in training our staff to ensure a supportive, respectful, and inclusive working environment. We value the diverse beliefs and backgrounds of all our team members and strive to create a culture where everyone feels heard and respected.

We are also committed to handling concerns and issues through proper channels and with the professionalism they deserve. If you feel that your concerns were not addressed appropriately, we sincerely regret that and would welcome the opportunity to understand more so we can improve.

If you’re open to it, we’d appreciate the chance to speak with you directly to better understand your experience. Please feel free to reach out to us
Wishing you all the best in your future endeavours.

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