360digitalbay Avaliações 

33
•
O TrustScore é 4 de um total de 5

3,8

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

If I could give zero or negative stars, I would. This company engages in invasive, aggressive, and downright creepy outbound prospecting. They dug up a casual social post I made years ago asking... Ver mais

Avaliado com 5 de um total de 5 estrelas

I highly recommend 360 Digital Bay. Rob and his team did an awesome job re-vamping my website. I was struggling with a badly put together website that was not working for me at all. And I just did... Ver mais

Avaliado com 5 de um total de 5 estrelas

I recently tried out this animation video service, and let me tell you, it's like they sprinkled magic animation dust on my ideas! 🌟 From prompt delivery to smooth communication, they care about cust... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was coming off a bad break up with a design company who took a lot of my money and tried to strong arm me into products and designs I did not want. Then I found 360DigitalBay!! 360 completely reb... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Web designer
  2. também em
  3. Estudio de Animação
  4. Serviço de edição de vídeos

Escrito pela empresa

360 DigitalBay is a USA-based mobile design agency specializing in custom website development and video creation and has top industry experts and the most experienced people in USA.


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

33 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,8

Todas as avaliações

(33)

5 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

I recently tried out this animation…

I recently tried out this animation video service, and let me tell you, it's like they sprinkled magic animation dust on my ideas! 🌟 From prompt delivery to smooth communication, they care about customers more than my cat cares about treats. The end product? Pure awesomeness! Highly recommend if you want your ideas to do the happy dance on the screen! 💃🕺

22 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Exceptional customer service

I am so very grateful for Nick and his team! He was so very patient with me as I wanted to embrace our ideas and I had to regularly get approval from our board (we are nonprofit). He was able to capture the vision and paid attention to every little detail until we felt completely satisfied! I read some other reviews, but I have communicated with many other developers and the price here is very economical for everything and the commitment to customer service sets 360 DigitalBay a cut above the rest. Thank you Nick and team for everything, we love our new website and are thankful we chose your hosting platform as it’s much more affordable than what we were using (GoDaddy). 10 out of 10 , thanks!!

17 de novembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

The worst experience

The worst experience, 360digitalbay is a scam. I had an agreement with them to build my site. They built my site which was not functional and I paid per agreement. They had asked 150 for hosting the site, but they increased the rate to 200 with no notice, and when I told them I wanted to go to another company for hosting and I needed my website files to take to another vendor, they refused to give me, even though I paid for it.

14 de novembro de 2023
Avaliação não solicitada
logotipo da 360digitalbay

Resposta da 360digitalbay

Dear Betiel, Your agreement with us concluded in September 2022 whereby we handed over your Live website complete with a Domain & Hosting Plan for $150 valid for 1 year. Your website, https://betielhh.com/ being an informative website, was Live till September 06 , 2023 and got suspended due to non-payment. Since Domain & Hosting is a 3rd party service we offer, prices for 2023 have changed from $150 to $200 which was communicated to you on call. Now you asked us to retrieve a copy of your website from our Code Repository, since your Hosting Plan expired and you no longer have access to your website, for which we asked you to pay since it would require effort from our Developers to search & retrieve the code. You insisted that we do that free of cost, which we denied of course, or you would "Bad Review" us, which evidently you did.
Still, you are welcome to get your copy of your website code from us, paid of course, but at a very discounted price. Just call us whenever you're ready

Avaliado com 5 de um total de 5 estrelas

Customer service has been outstanding

Customer service has been outstanding! The process was extremely easy! I gave my requirements, timeline, and expectations. After a few business days....the team sent me a draft. WOW!! I was impressed. The #1 thing I loved about this process was the communication between myself and the team. I would recommend this company to any business small or large! I am a very small company (Disabled Veteran), and they took time and effort to make my website "Top Notch"!!! Extra Thank you to Rob & Nick!! Semper Fi, Jon C.

1 de novembro de 2023
Avaliação não solicitada
logotipo da 360digitalbay

Resposta da 360digitalbay

Thank you for your wonderful feedback! We're thrilled to hear that you had an outstanding experience with our customer service and that we were able to exceed your expectations with your website project. It was our pleasure to work with you, and we're proud to have been a part of making your website "Top Notch."

Avaliado com 5 de um total de 5 estrelas

360 Digital Bay designed a gorgeous…

360 Digital Bay designed a gorgeous website for me and were very diligent about making sure the site was customized to my liking and my brand! I very much appreciated all their hard work in making this website a beautiful reality for my business! Rob & Nick are very helpful and very knowledgeable. I would definitely recommend them!

31 de outubro de 2023
Avaliação não solicitada
logotipo da 360digitalbay

Resposta da 360digitalbay

It's fantastic to know that they were attentive to your needs and delivered a customized site that aligns with your brand. Thanks for the recommendation, and I hope your business continues to thrive with its beautiful new online presence!

Avaliado com 5 de um total de 5 estrelas

360 Digital Bay saved my website!

I was coming off a bad break up with a design company who took a lot of my money and tried to strong arm me into products and designs I did not want. Then I found 360DigitalBay!!
360 completely rebuilt and redesigned my website for a very very economical price. Nick and Rob are fabulous. Very patient. Great personalities. Step-by-step experience for me that I really appreciate. Somehow they could read my mind so what I envisioned came to life. I HIGHLY RECOMMEND THEM.

15 de outubro de 2023
Avaliação não solicitada
logotipo da 360digitalbay

Resposta da 360digitalbay

We are so glad to hear that you had a positive experience with 360DigitalBay!

Avaliado com 5 de um total de 5 estrelas

Super fast

Fast and super professional. Communication was effortless and got what I needed sooner than expected . Would recommend

13 de outubro de 2023
Avaliação não solicitada
logotipo da 360digitalbay

Resposta da 360digitalbay

Thank you so much for your kind words! We are delighted to hear that you had a positive experience working with 360 Digital Bay. If you ever need assistance in the future, please don't hesitate to reach out. Your recommendation is greatly appreciated!

Avaliado com 5 de um total de 5 estrelas

360DigitalBay deserves all the love!

I had a critical situation with my website going down, and 360 Digital Bay came to the rescue! Their expertise and professionalism saved the day, ensuring that all my data was recovered. They were not only highly skilled but also incredibly nice and cooperative throughout the entire process.

What impressed me the most was their exceptional working process. It was nothing short of extraordinary. They managed to not only get my website back up and running but also improved its performance. The level of skill and dedication they exhibited was truly outstanding.

360 Digital Bay is, without a doubt, a top-notch web development company. Their ability to handle a crisis with such competence and grace is a testament to their exceptional service. I'm incredibly grateful for their assistance and highly recommend their services to anyone in need of web development and support.

12 de outubro de 2023
Avaliação não solicitada
logotipo da 360digitalbay

Resposta da 360digitalbay

Thank you for sharing your positive experience with 360 Digital Bay.

Avaliado com 1 de um total de 5 estrelas

WORST EXPERIENCE EVER

WORST EXPERIENCE EVER! Everything started off great until we ran into some bumps. I spent HOURS trying to resolve without much help. All Nick could tell me was "you can look into that". I hired them to build a website to display Real Estate properties. What a mess of an experience! Now we have a website that isn't done and won't even do what we need it to do ($600 later with no option of a refund). RUNNNNN the other way from this company. All seems good upfront but if you run into any kind of issue, consider yourself out of luck. SUPER DISAPPOINTED AND JUST WANT MY MONEY BACK!!!!

22 de setembro de 2023
Avaliação não solicitada
logotipo da 360digitalbay

Resposta da 360digitalbay

We regret the inconvenience you've faced. We understand your concerns about the MLS listing, which should be provided by you, and it's beyond our control. We've completed your website, and it is functional.

Avaliado com 1 de um total de 5 estrelas

RUN BEFORE IT'S TO LATE!!!!

RUN BEFORE IT'S TO LATE!!!!
I had a website built by 360 Digital Bay and it has been an absolute nightmare to get issues addressed. I finally got tired of asking to have things fixed. I have since reached out to another company locally to have my Website rebuilt from scratch. I made multiple phone calls and sent multiple messages to get things resolved, yet I received responses like "I will pass that on to the developers to get looked at" with no attempt to check if the issue was resolved. I gave multiple opportunities to fix things and continuously got pushed away. I was Promised an informative website with full editing Functionality and online booking. I cannot edit or add images to the galleries nor was the correct information included in my online booking. I had simply gotten tired of asking to have things fixed with no corrections made. I was then told "you have full access to your site its just you are unable to manage it." Instead of addressing the issues they offer me a Maintenance Package as an upsell. After reaching my limit I asked for a refund for a failure to meet expectations and failure to provide the services promised. To which they responded "your site has been up for two months so we cannot give a refund"! Instead they tried to offer multiple "FREE PERKS"! Before you consider having 360 Digital Bay build your website take my Experience into account! I WILL NEVER CONSIDER THEM FOR ANOTHER PROJECT!

30 de novembro de 2022
Avaliação não solicitada

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