3dprintersonlinestore.com (USA) Avaliações 

186
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The customer support I received was truly a breath of fresh air. I had selected a payment option that did not work out the way I had expected from my bank and Zander patiently worked with me through... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I was looking for a specific voron v0.2 kit variant that was sold out everywhere else, but 3d printers online store had it in stock alongside the exact upgrades i needed. Ordering was smooth, and the... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

4 stars for quick efficient delivery of Printer. 1 star deducted for failing to manage short ship item, It was left to me to chase! One add-on (glass bed) short shipped by Creality. 3dpriners onlin... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Highly Recommended Online Store I purchased Creality Ender 5 about a month ago. Everything is prefect. Got delivered quicker than expected, faster response, packaging is very solid, getting nice... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Comércio online

Escrito pela empresa

We are a US Based 3D Printers Market Place since 2013. We are offering top branded best 3d printers for sale at best price for over a decade to millions of customers worldwide. Visit our store to compare and buy 3d printers and read Latest Reviews.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

186 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(186)

4 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

I don't know how all of you can say…

I don't know how all of you can say zander has amazing abilities the only thing that boy did was pawn me off onto the manufacturer after lying to me

22 de abril de 2020
Avaliação não solicitada
logotipo da 3dprintersonlinestore.com (USA)

Resposta da 3dprintersonlinestore.com (USA)

Hi Joseph Pressley,

Thank you so much for taking the time to leave a review.

We are so sorry that you weren’t satisfied with the quality of your order!
we can discuss your concerns? Our customer service team can be reached at support@3dprintersonlinestore.com

We value you and are eager to speak with you as soon as possible.

Sincerely,
Zander Luke

Avaliado com 5 de um total de 5 estrelas

Cheers Zander and Peipei

Customer service has been phenomenal from the day i placed my order to a week after it Zander and Peipei were extremely helpful and friendly to deal with. I am very happy with my experience with them and will 100% return for further orders because of this. Thanks guys!

11 de março de 2020
Avaliação não solicitada
logotipo da 3dprintersonlinestore.com (USA)

Resposta da 3dprintersonlinestore.com (USA)

Hi Ryley,

We are so glad to hear your feedback about your experience! Thanks for choosing 3dprintersonlinestore.com. Please keep supporting us.

Avaliado com 5 de um total de 5 estrelas

Anycubic Preadator

I received excellent customer support from Zander.

22 de fevereiro de 2020
Avaliação não solicitada
logotipo da 3dprintersonlinestore.com (USA)

Resposta da 3dprintersonlinestore.com (USA)

Thank you for your review. we really appreciate it and look forward to serve you again with your next purchase

Avaliado com 4 de um total de 5 estrelas

I have 4 printers and this one is by…

I have 4 printers and this one is by far the easiest to set up and print....if you are new to 3D printing this is the printer for you and it doesn't hurt that it has a large build area.....the only downside is you might have wait up to 3 weeks for it to arrive.....but their customer service is good

13 de fevereiro de 2020
Avaliação não solicitada
logotipo da 3dprintersonlinestore.com (USA)

Resposta da 3dprintersonlinestore.com (USA)

Thank you for your review. we really appreciate it and look forward to serve you again with your next purchase

Avaliado com 5 de um total de 5 estrelas

Great in all regards

Great in all regards. Best price around on the printer I purchased. A Creality Ender 3 pro.
Good contact via email letting me know the status of my order and once shipped got it in two days.
Very good people. I will in the future deal with them again when I go to purchase another new 3d printer.

Thank you 3d printers on line store. I recommend you because of your dutiful service.

13 de fevereiro de 2020
Avaliação não solicitada
logotipo da 3dprintersonlinestore.com (USA)

Resposta da 3dprintersonlinestore.com (USA)

Thank you for your review. we really appreciate it and look forward to serve you again with your next purchase

Avaliado com 5 de um total de 5 estrelas

I got my ender 3 pro from this store

I got my ender 3 pro from this store. Requested the price match from AliExpress link. They accepted it and even provided some small discount coupons. Order received in just four days from warehouse in CA. Neatly packed, no missing items. Works as expected. Happy with my purchase. Will buy again. Definitely recommend this online store.

29 de janeiro de 2020
Avaliação não solicitada
logotipo da 3dprintersonlinestore.com (USA)

Resposta da 3dprintersonlinestore.com (USA)

Thank you for your review. we really appreciate it and look forward to serve you again with your next purchase

Avaliado com 5 de um total de 5 estrelas

My experience with this store is very…

My experience with this store is very good. I initially thought to order tevo flash but Zander suggested Artillery sidewinder. I bought it as per his advice. Printer got delivered in 4 days from EU warehouse with securely packaged box. Everything works fine as expected. Happy with the purchase. Thank you Zander.

28 de janeiro de 2020
Avaliação não solicitada
logotipo da 3dprintersonlinestore.com (USA)

Resposta da 3dprintersonlinestore.com (USA)

Thank you for your review. we really appreciate it and look forward to serve you again with your next purchase

Avaliado com 5 de um total de 5 estrelas

Overall good experience

The printer package arrived on time and the customer service was great. The printer itself needed a few tweaks to get working properly; the extruder's stepper motor's potentiometer needed adjusting so that the filament wouldn't slip in it. Otherwise it works fine

27 de janeiro de 2020
Avaliação não solicitada
logotipo da 3dprintersonlinestore.com (USA)

Resposta da 3dprintersonlinestore.com (USA)

Thank you for your review. we really appreciate it and look forward to serve you again with your next purchase

Avaliado com 5 de um total de 5 estrelas

I have ordered anycubic predator here

I have ordered anycubic predator here. Delivered by UPS from local warehouse. Had little issues early but I contacted sales, Zander asked anycubic techsupport to solve those issues. They did it promptly. Very pleased with responsiveness. I will definitely purchase again.

22 de janeiro de 2020
Avaliação não solicitada
logotipo da 3dprintersonlinestore.com (USA)

Resposta da 3dprintersonlinestore.com (USA)

Thank you for your review. we really appreciate it and look forward to serve you again with your next purchase

Avaliado com 5 de um total de 5 estrelas

I was skeptical about this store…

I was skeptical about this store initially but they proved me wrong by the good customer support and professional order fulfillment. I got my creatbot f430 delivered to Japan in a week. Very neatly packed and it is working great out of the box. I recommend this store to all. Thank you.

22 de janeiro de 2020
Avaliação não solicitada
logotipo da 3dprintersonlinestore.com (USA)

Resposta da 3dprintersonlinestore.com (USA)

Thank you for your review. we really appreciate it and look forward to serve you again with your next purchase

Avaliado com 5 de um total de 5 estrelas

Fast shipping Quick Support

Fast shipping. Quicker responsive customer support. They offered best price with little discount.

14 de janeiro de 2020
Avaliação não solicitada
logotipo da 3dprintersonlinestore.com (USA)

Resposta da 3dprintersonlinestore.com (USA)

Thank you for your review. we really appreciate it and look forward to serve you again with your next purchase

Avaliado com 5 de um total de 5 estrelas

Good company to purchase 3d printers

Good company to purchase 3d printers. My order shipped from Italy warehouse. I didn't expected it. Prices are better. Top notch customer service!

28 de dezembro de 2019
Avaliação não solicitada
logotipo da 3dprintersonlinestore.com (USA)

Resposta da 3dprintersonlinestore.com (USA)

Thank you for your review. we really appreciate it and look forward to serve you again with your next purchase

Avaliado com 5 de um total de 5 estrelas

Excellent customer support

Excellent customer support. I got my first 3d printer quicker than expected. Thanks.

28 de dezembro de 2019
Avaliação não solicitada
logotipo da 3dprintersonlinestore.com (USA)

Resposta da 3dprintersonlinestore.com (USA)

Thank you for your review. we really appreciate it and look forward to serve you again with your next purchase

Avaliado com 1 de um total de 5 estrelas

Purchased a Creality Ender 3 Pro 3D…

Purchased a Creality Ender 3 Pro 3D Printer Kit On December 3rd, received no information from seller/reseller (3dprinterstoreonline) other than confirmation of purchase. On Thu, Dec 12 at 9:24 PM I received a reply from vendor (3dprinterstoreonline) stating that no stock was left in the US warehouse and that a kit could be shipped from China for an extra 20$ USD. Payment for the shipping was sent immediately and sender (3dprinterstoreonline) confirmed that a tracking number would be supplied within 48 hours on Tue, Dec 17 at 10:52 PM. As of Today, Thu, Dec 26 at 7:27 PM, no tracking number as been supplied and vendor (3dprinterstoreonline) has not replied to a few attempts at contacting, one a reply from initial confirmation that tracking would be sent and one via website contact form. All time in EST.

*Update* Reply to email received, Zander answered with asking his distributor to provide tracking. No tracking was received.

27 de dezembro de 2019
Avaliação não solicitada
logotipo da 3dprintersonlinestore.com (USA)

Resposta da 3dprintersonlinestore.com (USA)

Hi Joshua Bastarche,

Thank you so much for taking the time to leave a review.

We are so sorry that you weren’t satisfied with the quality of your order!
we can discuss your concerns? Our customer service team can be reached at support@3dprintersonlinestore.com

We value you and are eager to speak with you as soon as possible.

Sincerely,
Zander Luke

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service
Great customer service. I ordered my first 3d printer kit ender 3 pro. Delivered in good condition about just 4 days via UPS expedited. i also ordered 1kg filament but it is not included in the package. i contacted Zander of 3dprintersonlinestore. he ensures the filament shipment from China with the EMS tracking code. So pleased with the store support. 5 Stars!

18 de dezembro de 2019
Avaliação não solicitada
logotipo da 3dprintersonlinestore.com (USA)

Resposta da 3dprintersonlinestore.com (USA)

Thank you for your review. we really appreciate it and look forward to serve you again with your next purchase

Avaliado com 1 de um total de 5 estrelas

Bad customer service no one answers the phone

Last week called about my order, no response! Email them no response, my order still not here over a week!

17 de dezembro de 2019
Avaliação não solicitada
logotipo da 3dprintersonlinestore.com (USA)

Resposta da 3dprintersonlinestore.com (USA)

Hello Donna,
Sorry for the inconvenience. We have attempted to call back to your number, Unfortunately we couldn't connect. Your order has already been delivered by UPS. We appreciate your understanding and reconsideration on changing the feedback to positive one.
Thanks
Zander.

Avaliado com 4 de um total de 5 estrelas

(Updated Stars) Had to pay additional cash after purchase........hoping for a response

The website does allow for sending to New Zealand, I chose them for the fastest delivery as they said they had stock in Australia "25 to 48 hours", Zander contacted me immediately to say I had to pay more after the purchase as the website had not allowed for the freight correctly, he was really helpful in giving me all the details to pay the extra and fast to reposed initially, however, after the payment confirmation everything has gone dark, I hopeful this is due to Zander being a busy man and not any bad connotations, emailed and even call from NZ getting a voice mail, After reading all these reviews I'm hopeful Zander will respond today and I'll see my goods early next week, I'll then follow up this with a glowing review...........hopefully because I'm in a start-up phase of procuring more printers. :) "Updated" just got an email from Zander and all is under control, I think he is just busy so expect delays but it will get there :)

12 de dezembro de 2019
Avaliação não solicitada
logotipo da 3dprintersonlinestore.com (USA)

Resposta da 3dprintersonlinestore.com (USA)

Thank you for your review. we really appreciate it and look forward to serve you again with your next purchase

Avaliado com 5 de um total de 5 estrelas

Good prices but shipping is confusing

Good prices but shipping is confusing.

9 de dezembro de 2019
Avaliação não solicitada
logotipo da 3dprintersonlinestore.com (USA)

Resposta da 3dprintersonlinestore.com (USA)

Hello Nick. We have shipped your order on Dec 6th via UPS and the item got delivered on Dec 10th itself. Could you please kindly consider to change the review to 5 stars? Thank you.

Avaliado com 5 de um total de 5 estrelas

3D Printers Online Store is an…

3D Printers Online Store is an excellent company. so far my experience with them is really good. I have ordered so far 5 3d printers. They deliver very quickly to India via FedEx. They can also help you regarding customs clearance, after sale support from direct orignal manufacturers. Few times I need to get replacement parts. They processed it from the seller without any issues. You can buy directly from the seller but the difference is here you can get little discount and quick support/ warranty claim. Zander is absolutely helpful so far. Great customer service.! I will buy my first delta printer from this store. 6th order on the way :)

4 de dezembro de 2019
Avaliação não solicitada
logotipo da 3dprintersonlinestore.com (USA)

Resposta da 3dprintersonlinestore.com (USA)

Thank you for your review. we really appreciate it and look forward to serve you again with your next purchase

Avaliado com 1 de um total de 5 estrelas

DO NOT purchase from this company

DO NOT purchase from this company. This would be a zero rating if possible, buy from a reputable source like Amazon as 3D printer online store does not honor warranty. I got my new printer over a month ago and had a broken part and I got a response from "Zander" asking someone to support the issue however no one ever responds back after that. I have asked Zander for updates and all they say is that manufacturer is not responding to the requests. At Least Amazon will make things right.

3 de dezembro de 2019
Avaliação não solicitada
logotipo da 3dprintersonlinestore.com (USA)

Resposta da 3dprintersonlinestore.com (USA)

Hi Randy,

Thank you so much for taking the time to leave a review.

We are so sorry that you weren’t satisfied with the quality of your order!
we can discuss your concerns? Our customer service team can be reached at support@3dprintersonlinestore.com

We value you and are eager to speak with you as soon as possible.

Sincerely,
Zander Luke

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