64Hydro is the MOST AMAZING company. Their water tracker bottles are irresistible. We have purchased 9 or 10 of them so far. My husband wasn't drinking enough water and since he began using his gra... Ver mais
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Veja o que dizem as avaliações
I received a thermos gifted from a friend. I love to sew and it was "Things I do in my spare time" and all the images/phrases were about fabric..and it had my name down the side of it. I have used... Ver mais
Even though the delivery took longer than I expected and I couldn’t track the package, I must admit that the tumblers are beautiful. I appreciate the updates and the reassurance from Mark! At first I... Ver mais
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I enjoyed seeing the large variety of tumblers. It was difficult to limit my purc b as. I literally found something for everyone. They arrived just as advertised. Packaged well and arrived in a t... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Water Tracker Bottle with Inspired Design for busy women who want to drink enough water everyday easily!
Informações de contato
19 Holly Cove Ln., 19901, Dover, Delaware, Estados Unidos
- cs@64hydro.com
- 64hydro.com
4,4
Excelente
23 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
thermos gifted from a friend
I received a thermos gifted from a friend. I love to sew and it was "Things I do in my spare time" and all the images/phrases were about fabric..and it had my name down the side of it. I have used it everyday and love it.
15 de outubro de 2025
Avaliação não solicitada
Struggled a lil bit while trying to…
Struggled a lil bit while trying to understand how the process of ordering works. At least, customer service got in touch with me, but they should work on to simplify this process.
20 de outubro de 2025
Avaliação não solicitada
Excellent customer service
There was a problem with my initial order not showing up. When I reached out to the company they were with me every step of the way. They emailed me constantly and reassured me I would get a second order with no trouble. They were right. My second order arrived and it was perfect. I highly recommend them.
8 de março de 2025
Avaliação não solicitada
Resposta da 64Hydro
Dear Lori,
Thank you so much for your kind review!
We truly appreciate your understanding and patience during the initial order issue. We strive to provide excellent customer service, and we’re thrilled to hear that our team was able to support you every step of the way.
It’s wonderful to know that your second order arrived perfectly, and we’re grateful for your recommendation. Your satisfaction means the world to us, and we’re always here to ensure you have the best experience possible.
If you ever need assistance in the future, please don’t hesitate to reach out. Thank you once again for choosing us!
I just love my tumbler I had ordered…
I just love my tumbler I had ordered one a few years back and I carry it everywhere. One day forgot it at work , and was lost without it. So I ordered 2 more just for that reason. It keeps ice longer than other tumblers. You guys keep on my hole cabinet will be filled with your tumblers..lol Great job guys
3 de março de 2025
Avaliação não solicitada
Resposta da 64Hydro
Dear Crystal,
Thank you so much for your wonderful review!
We’re thrilled to hear that you love your tumbler and that it has become such an essential part of your daily routine. It’s great to know that it keeps your drinks cold for longer, too!
We truly appreciate your loyalty and are excited to hear that you’ve ordered more. If you ever have any questions or need assistance, we’re always here to help.
Thanks again for your kind words, and happy sipping! 🥤💖
Shipping issue causes lower overall rating
i am rating this experience as 2 stars solely because of how long it took to receive the items.
i ordered 2 tumblers at the beginning of Dec and was told that they would be delivered in time for Christmas - which was good because they were Christmas presents.
unfortunately, though, they did not arrive before Christmas.
even so, i will say that the tumblers are beautifully done and work well. my wife loves hers even though i wasn't able to give it to her on Christmas.
my only recommendation would be for the company to make sure to let potential buyers know that because of where the items ship from, that the shipping time could be up to 6 weeks (as in my case).
the company was understanding in why i was upset and did offer to refund the shipping cost, which was appreciated.
overall, outside of the shipping issue, this is not a bad company to do business with.
11 de janeiro de 2025
Avaliação não solicitada
Resposta da 64Hydro
Dear JP,
Thank you for taking the time to share your experience with us!
We sincerely apologize for the delays you faced in receiving your tumblers, especially since they were intended as Christmas gifts. We understand how important timely delivery is for special occasions, and we're sorry that we fell short in this instance.
As our items are made to order, this can lead to longer production and shipping times. We appreciate your suggestion about better communicating these timelines to our customers, and we will certainly take it into consideration.
We're glad to hear that your wife loves her tumbler, and we truly appreciate your understanding regarding the situation. Your feedback is invaluable to us as we strive to improve.
Thank you for your kind words and for choosing us! We hope to serve you better in the future. 💖
Unbelievably slow order process
Unbelievably slow order process! I placed my order on December 14th knowing it would be late for Christmas, but based on what I seen, believed I would receive the order the following week. I didn't receive my order until January 11th. The orders from 64Hydro are direct shipped from China and therefore you have to wait for the order to clear customs. Never ordering from them again.
11 de janeiro de 2025
Avaliação não solicitada
Resposta da 64Hydro
Hi D Jackson,
Thank you for sharing your feedback with us. We sincerely apologize for the delay you experienced with your order.
We understand how frustrating it is to wait, especially when you had planned for a special occasion. Your experience highlights the challenges of international shipping, and we appreciate your patience throughout this process.
Please know that we are constantly working to improve our shipping times and customer experience. If there’s anything we can do to make this right for you, please reach out to us directly.
Thank you for your understanding, and we hope to have the opportunity to serve you better in the future!
I liked how they would communicate with…
I liked how they would communicate with me throughout the purchase and shipping process
9 de dezembro de 2024
Avaliação não solicitada
Resposta da 64Hydro
Hi Kathy,
Thank you so much for your kind words!
We’re thrilled to hear that you appreciated our communication throughout your purchase and shipping process. We believe that keeping our customers informed is essential, and it’s wonderful to know that our efforts made a positive impact on your experience.
Your satisfaction means everything to us, and we’re here to ensure you feel supported every step of the way.
If you have any questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again soon! 😊
I am very happy my husband loves it
I am very happy my husband loves it, I am getting bible verses from my ladies at church and going to start ordering some more, thank you so much
10 de janeiro de 2025
Avaliação não solicitada
Resposta da 64Hydro
Hi Talena,
Thank you for your wonderful review!
We’re so happy to hear that your husband loves the tumblers! 🎉 It warms our hearts to know that they’ve become a special part of your gift-giving.
We think it’s a fantastic idea to add Bible verses to the tumblers, and we can’t wait to see what you choose for your next orders. Your support means so much to us, and we’re here to help you with any future requests or customizations.
Thank you for being a valued customer, and we look forward to serving you again soon! 😊
I ordered two tumblers personalized and…
I ordered two tumblers personalized and only one was delivered. I paid for two. You need to either send the other one or refund me. I bought on the buy one get one free and I paid for the name Arlene on the “Might be water Might be wine tumbler.
16 de dezembro de 2024
Avaliação não solicitada
Resposta da 64Hydro
Dear Customer,
Thank you for sharing your experience with us.
We sincerely apologize for the inconvenience regarding your order of the two personalized tumblers. It’s important to us that our customers receive exactly what they ordered, and we understand how disappointing this situation can be.
Our staff has reached out to you via email to provide support and resolve this issue. We want to ensure that you either receive your second tumbler or get a full refund.
We appreciate your patience as we work to make this right!
I got wrong size tumbler the tumbler…
I got wrong size tumbler the tumbler for Danny was a smaller I ordered big one
6 de janeiro de 2025
Avaliação não solicitada
Resposta da 64Hydro
Dear Danny,
We’re so sorry to hear that you received the wrong size tumbler for Danny. We understand how important it is to get the right item, especially when it comes to gifting. We strive to ensure every order is fulfilled accurately, and it seems we missed the mark this time.
Please reach out to us via email so we can assist you in resolving this issue. Our team is here to help, and we want to make sure you receive the correct tumbler as soon as possible.
Thank you for your understanding, and we appreciate your patience as we work to correct this. We look forward to hearing from you!
Kept me updated each step of the way…
Kept me updated each step of the way love the product
5 de janeiro de 2025
Avaliação não solicitada
Resposta da 64Hydro
Dear Lori,
Thank you so much for your kind words!
We’re thrilled to hear that you loved the product and appreciated our updates throughout the process. We believe that keeping our customers informed is essential to providing a great shopping experience, and it’s wonderful to know that our efforts made a positive impact on your order.
We take great pride in the quality of our tumblers, and it’s fantastic to hear that you are satisfied with your purchase.
Thank you once again for your support! We look forward to serving you again soon.
I absolutely love the cups
I absolutely love the cups that I ordered they are so amazing. 46Hydro is an awesome company. They stayed in contact with me the whole time. When I needed question my tracking they were quick to help me with it. Thank you 46 Hydro y'all rock.
4 de janeiro de 2025
Avaliação não solicitada
Resposta da 64Hydro
Dear Jessica,
Thank you so much for your wonderful review!
We’re absolutely delighted to hear that you love the cups you ordered. It’s our mission to provide amazing products and exceptional customer service, and we’re thrilled that you had such a positive experience with us.😍
We truly appreciate your kind words about our communication. Keeping our customers informed and helping with any questions is a top priority for us, so it’s rewarding to know that you felt supported throughout the process.
Thank you for choosing 64Hydro! We’re grateful for your support and look forward to serving you again in the future.
Love it!
I love my purchase! It’s for my grandson and it turned out perfectly! Thank you so much!
3 de janeiro de 2025
Avaliação não solicitada
Resposta da 64Hydro
Dear Judy,
Thank you so much for your lovely review!
We’re thrilled to hear that you love your purchase and that it turned out perfectly for your grandson. It’s our goal to create high-quality tumblers that bring joy to our customers, especially when they’re intended as special gifts.
We truly appreciate your support and are glad to have played a part in making your grandson’s day a little brighter. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out to us.
Thank you once again for choosing us, and we hope to serve you again soon!
The cups are beautiful but it took a…
The cups are beautiful but it took a while to ship and it made me think it was a scam. This company needs to make sure they tell you that it takes a while ship before you buy them. I love the cups, very good quality 🤩
31 de dezembro de 2024
Avaliação não solicitada
Resposta da 64Hydro
Dear Carol,
Thank you for taking the time to share your thoughts!
We’re thrilled to hear that you love the cups and find them to be of very good quality. We sincerely apologize for the shipping delay and any concerns it caused. We completely understand how frustrating it can be when waiting for an order, and we appreciate your patience.
We are actively working to improve our communication regarding shipping times to ensure future customers are well-informed before they purchase.
Thank you once again for your support, and we look forward to serving you again in the future!
Even tho they were late on arrival for…
Even tho they were late on arrival for Christmas, they are all beautiful. We will be ordering them for all our friends in the future.
31 de dezembro de 2024
Avaliação não solicitada
Resposta da 64Hydro
Dear Dianna,
Thank you so much for your kind review!
We sincerely apologize for the delay in delivery, especially around such a busy time like Christmas. We're thrilled to hear that you found the tumblers beautiful despite the wait. Your appreciation means a lot to us!
We're excited that you plan to order for your friends in the future! We strive to create products that bring joy, and your support truly motivates us. If you have any questions or need assistance with future orders, please don’t hesitate to reach out.
Thank you once again for your understanding and for choosing our tumblers!
EMS stuff
great product, EMS stuff, which is my profession and on time
26 de dezembro de 2024
Avaliação não solicitada
Resposta da 64Hydro
Hi Royce,
Thank you so much for your positive review on Trustpilot!
We’re thrilled to hear that you’re enjoying our tumblers and that they meet your professional standards in EMS. It’s always our goal to provide high-quality products that our customers can rely on, especially in demanding fields like yours.
We also appreciate your feedback about the timely delivery. We strive to ensure that our products arrive when expected, and we’re glad we could meet that expectation for you.
Thank you again for your support, and we look forward to serving you again soon!
Just no!
The mug was too expensive for the quality of it. I had it personalized, and you put the name in the wrong place!😫 Live and learn! Done here! One and out!
20 de dezembro de 2024
Avaliação não solicitada
Resposta da 64Hydro
Dear Cheryl,
We are truly sorry to hear about your experience with your personalized mug. We understand how frustrating it can be when an item does not meet your expectations, especially after investing in a personalized product.
If you could please reach out to our support team via email at cs@64hydro.com, we would be happy to assist you further. Your satisfaction is important to us, and we are committed to resolving this issue.
Thank you for sharing your thoughts with us. We appreciate your patience and hope to have the opportunity to improve your experience in the future.
Excellent Quality and Workmanship
I purchased four different 30 oz containers for my Pastor and Associate Pastors wives from 64Hydro with their names on them. When they arrived I was amazed at the quality, brilliant colors, and workmanship of the items. They were all beautiful. I will definitely be ordering from this company again.
Another plus, their Customer Service is excellent and quick in responding to questions. Please order from 64Hydro!
17 de dezembro de 2024
Avaliação não solicitada
Resposta da 64Hydro
Dear Deborah,
We are thrilled to hear about your positive experience with our 30 oz tumblers!
It brings us immense joy to know that the quality, colors, and workmanship exceeded your expectations. We take great pride in creating beautiful products, and your kind words truly motivate us.🥰
Thank you for highlighting our customer service as well! We strive to respond quickly and assist our customers in any way we can. Your recommendation means the world to us, and we appreciate your support.
We look forward to serving you again in the future and hope your Pastor and the Associate Pastors’ wives enjoy their new drinkware!
Product was perfect and what I ordered
Product was perfect and what I ordered, shipping a little slow for me but I suppose 1 month is about the time for out of country orders. 4 stars.
13 de dezembro de 2024
Avaliação não solicitada
Resposta da 64Hydro
Dear Eric,
Thank you for your kind review! We’re thrilled to hear that you found the product to be perfect and exactly what you ordered. Your satisfaction is very important to us.
We apologize for the shipping delay you experienced. While our typical timeframe for international orders can be around 15-20 business days, we understand that waiting can be frustrating. We are continuously working to improve our shipping processes to ensure a smoother experience for our customers.
We appreciate your feedback and hope to earn that fifth star from you in the future! If you have any questions or need assistance, please don’t hesitate to reach out.
Thank you again for your support!
This has been a great experience
This has been a great experience. The tumbler is exactly as described.
10 de dezembro de 2024
Avaliação não solicitada
Resposta da 64Hydro
Hi Lawrence,
Thank you so much for your positive review!
We’re thrilled to hear that you had a great experience and that the tumbler met your expectations. It’s our goal to provide high-quality products that match our descriptions, and we’re glad to know we succeeded in your case.
Your satisfaction is incredibly important to us, and your feedback motivates us to keep improving our offerings.
Thank you for choosing us, and we look forward to serving you again soon!
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