6th Gear Experience Avaliações 194

O TrustScore é 4 de um total de 5

3,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Absolutely loved my afternoon at Seighford. Once we'd found a way in (the only negative!), it was really efficient and the staff were great. I had Aid as my instructor in the Gallardo and he was fanta... Ver mais

Avaliado com 1 de um total de 5 estrelas

If you get into any sort of "collision" (no matter how minor ie, scratched bumper), and even if you were following the driving instructor's directions, they will ban you from the rest of the experienc... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great experience from start to finish with email communication , checking in, Audi R8, Aston Martin & Lamborghini drives. All instructors , checking in, photo staff superb. Hot lap was great with how... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Really friendly and engaged staff right through from reception to track staff and drivers, special mention to Lee who was in the Ferrari 430!! Really good guidance and encouragement 👍 The three cars... Ver mais

Detalhes da empresa

  1. Local para Eventos

Escrito pela empresa

The UK's largest and most professional provider of impeccably organised Supercar Driving Experiences! We have a large range of supercars available for drives and passenger experiences nationwide for those with a full driving licence, and for juniors also!


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

194 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 25% das avaliações negativas

Normalmente responde dentro de 24 horas

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Avaliado com 2 de um total de 5 estrelas

Decent very short driving experience, but the extra costs and conditions spoil the event.

Voucher validity time is important to note as many venue dates will be booked up months in advance. I ended up booking the only remaining date available for my chosen cars, and as that was on a week-end, that attracted an extra £25 charge.

My advice when using a voucher is to book the dates you want to drive the same day you get the voucher, and if your dates are not available then you can try to cancel. Note that the terms and conditions for cancelling within 14 days only apply if you've booked directly with 6th Gear and even then you may be charged £30-£50 to cancel, (distance selling regulations UK should allow cancellation without reason or penalty within 14 days of purchase!) If you've booked through Virgin or other supplier then take it up with that particular provider.

Waiver ripoff? - yes it would seem to be, it's very expensive at £25 for ten minute drive and there are external companies that can cover event excess insurance on a daily basis a lot cheaper. BTW, you don't get this £25 refunded for bringing the car back undamaged.
The waiver is optional, but the bullying techniques deployed would lead you to think the staff are commission based - they're probably not, but the high pressure tactic leans that way. The scaremongering narrative that you are liable to pay up to £5000 for minor damage is often enough to make most people pay up. 6th Gear is not unique in deploying this high pressure sales practice however this behaviour does put a damper on the whole event.

The vehicles were ultimately both fit for purpose, the exteriors were nice and clean with no discernable damage but the interiors were a little grubby.

Another disappointment was the transmission types in use, as a driver who enjoys blipping the throttle and changing down the box manually to enter corners, I found the auto transmission took away some of the control I normally enjoy. The three laps per car was not really sufficient to acclimatise to the transmission techniques. I think each vehicle on the website should be allocated as auto/manual so customers can book their preference.

The instructors were pleasant and professional enough.

Somewhat unprofessional and making me slightly uncomfortable was the level of name calling at the track side. I dare say I would have heard my name being called if I were sitting in the pub next door (with the Juke Box blaring.) Announcing each name to all in attendance is a breach of privacy and should STOP.

Regarding photography, the 6th Gear "100 questions to ask" website page states:
"In many cases, participants are allowed to take photos and videos for personal use, but there are often certain guidelines and restrictions in place"
I use a GoPro chest mounted cam, there were no safety issues involved and instructors would not be caught on camera. The GoPro footage was intended to be only for private use, and all stated guidelines and restrictions would be followed.

Sophie at the registration desk indicated there would be no problem with the GoPro, but the trackside guy told me to remove the camera before getting into the car, all without explanation - presumably because it cuts out the professional photographer and therefore impinges on 6th Gear revenue stream (£35.)
My advice would be to leave your camera at home, enjoy the day, and if you're feeling flush then spend £35 on the 'professional' footage/images.

6th Gear often refer customers to their "Terms and Conditions" as published on their website, yet these terms and conditions do not prohibit customers own camera equipment being used?

Not withstanding the above observations, the experience was enjoyable, short, expensive, but enjoyable. This experience completes my aim to drive three Aston Martins, a Ferrari and a Lambo, so now it's time for the Microlite, Cessna light aircraft and Helicopter experiences. Oh, the joy of retirement!

1 de junho de 2024
Avaliação não solicitada
logotipo da 6th Gear Experience

Resposta da 6th Gear Experience

Good afternoon,

Thank you very much for taking the time to leave this review. There are a couple of points that we would like to address for those who may be reading this.

1) The Collision Damage Waiver Cover is an optional extra which we have to offer all customers at the point of booking/registration. With the experiences that we offer, there are many elements of risks involved and it is our responsibility to ensure that all customers are aware of these risks when declining the damage waiver. It isn’t a “scaremongering tactic” that you would be liable to pay up to the first £5000.00 if you cause damage, this is true. We have to make sure everyone is aware of this. We can see that you did decline the waiver on the day, which is well within your rights.

2) A majority of supercars nowadays are designed with paddle-shift transmissions, which is something that is out of our control. The only manual cars we have on our fleet are the Ford Focus RS, and the Ariel Atom.

3) Regarding the amount of laps that you had in the car, this all depends on the gift voucher that has been purchased. We do have packages which contain more laps/mileage.

4) We call names out on the day as this is a much easier process to get customers attention, we would never call out any personal information, just the names. There is no other sufficient way for us to do this process.

5) You mentioned the “100 Questions to Ask” part of the website regarding the use of GoPros. It states “Safety Regulations: Ensure that taking photos or videos doesn't compromise the safety of yourself, other participants, or the event staff. Follow any safety guidelines provided” as a company, we do not classify driving with a chest-mounted camera to be safe. Should anything have happened whilst you were driving which resulted in the airbags being deployed, this would have caused severe injuries to yourself, so it was up to the Event Co-Ordinators to decide. Not the Driver Registration Team. After discussing this with the pit-lane team, this was explained to you on the day before you got into your car.

Again, we do appreciate you taking your time to write this review, and we do hope that we have addressed your comments properly.

Avaliado com 1 de um total de 5 estrelas

Take a picnic, a book and an umbrella!

Today I went to Castle Combe and drove 3 cars. It took 4hrs 15 mins, mainly standing in the cold waiting for my name to be called out. After waiting for an hour after my scheduled time for my favourite car there was still a long wait so a lady kindly switched me to another car. I believe the owner of all of the cars and the company (Andy) is only concerned with profits. There was no customer service at all. The photos I looked at were of other drivers, but after 20 minutes I found a few photos of my own driving experience. It was understaffed with no interest in the customer apart from the drivers, who were nice. Book in the summer when it’s warm, take a picnic, take a book and don’t expect anyone to interact with you. Thank goodness it wasn’t raining today!

27 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing

Amazing, i went so fast!!!

6 de abril de 2024
Avaliação não solicitada
logotipo da 6th Gear Experience

Resposta da 6th Gear Experience

Thank you for taking the time to leave us a positive review! Hope to see you back with us in the future.

Avaliado com 2 de um total de 5 estrelas

Watch out for the extra costs !

Booked 3 driving experiences for myself and both son’s birthdays on buyagift. Paid nearly £200 each. Tried to book the day and drive slots on the website but ended up having to ring up and sort it out as website froze up. Had to pay an extra £50 each because Anglesey circuit was classed as a “premium race track” and weekends were “extra cost”. Not sure where you’re supposed to drive a supercar other than a racetrack and sorry for working 50+ hours a week Monday to Friday so could only make it on a weekend! When we arrived and checked in we were pressured into another £45 each for an “insurance waiver” because if we damaged a car we would have to pay first £5000 cost. The man checking us in asked us if we had £5000 each in our bank accounts to cover any damage! Not a great way to start a day that you’ve been looking forwards to for a long time greeted with a bad attitude. You would assume that their insurance would cover the events of the day. Had 5 drives, first 4 instructors were great and really enjoyed it. The fifth instructor was awful and put me off with his horrible manner with me. Overall I had a nice days experience but left feeling down after the last drive because of the last instructor. Photos and memory sticks would have been an extra £180 for the 3 of us so decided to leave it, even though it would have been nice to leave with some nice memories of the day but was too expensive tbh. Maybe if you lowered you’re prices more people would buy them! So in short nearly £600 turned into nearly £900. Just be straight with your customers about your days prices. I won’t be booking anything with your company again because I left the place feeling unhappy.

17 de março de 2024
Avaliação não solicitada
logotipo da 6th Gear Experience

Resposta da 6th Gear Experience

Hi Alan, so sorry for not picking this review up sooner. We're sorry to see that you left the venue feeling unhappy with the experience, if you had any issues on the day, we have many members of staff who you could have addressed them to, which would have allowed up to rectify any issues there and then. It is very hard for us to solve issues once an event has passed.

Just to address a couple of the comments that you have made for anyone who may be reading this. Your three experiences were purchased through a third party company, not ourselves, therefore it would have been their responsibility to inform you of the additional track charge, which is something we have informed them of many times over the past few years since this was put in place. This venue is a "premium circuit" as it is an actual racetrack, rather than a reformed airfield. All agencies offer both "weekday only" and "weekend" gift vouchers, but sadly the weekday only offer had been purchased for the three of you.

We're also sorry if you felt pressured into taking out the Collision Damage Waiver Cover, this is all detailed in the booking confirmations that would have been sent to you when you booked the experience back in February. We will discuss this with the person who registered you on the day, however it is up to us to ensure that all customers are aware of declining the damage waiver. As it would have been explained on the day, you're insured to drive, however if you cause any damage whilst driving, the waiver covers the excess.

If you would like to attend an experience in the future, please do not hesitate to contact us directly and we can organise the best experience for the best price for you.

Hope this helps, and we do hope that the experience with the third party hasn't put you off doing experiences like this in the future.

Avaliado com 5 de um total de 5 estrelas

Supercar experience - Stafford

Drove the Huracan Performante and 458 Italia plus a hot lap in the GTR and thoroughly enjoyed the whole thing. The event was busy but well organised and the instructors were great. I would definitely recommend the experience but will choose a different location next time - Stafford is a very dull 'track'.

24 de fevereiro de 2024
Avaliação não solicitada
logotipo da 6th Gear Experience

Resposta da 6th Gear Experience

Thank you for taking the time to leave us such a positive review! We would recommend you attend at either Anglesey or Castle Combe in the future, as they're much more challenging compared to Stafford. Hope to see you back with us in the near future!

Avaliado com 3 de um total de 5 estrelas

Beware of the hard sell!

On arrival at the Dunsfold track we were told there would be an additional charge of £2 for parking. In view of the fact there is nowhere else to park, this is basically a compulsory charge.

We were also given a very hard sell on the additional Damage Waiver Cover. The gentleman explained the risks which we understood and agreed to accept, but he still pushed and asked if we had £5000 in our bank account to pay for the damage if it occurred. I'm not sure he should be asking about our bank account! The 2 people sitting either side of him did not give their customers the same hard sell (although one of the guys booking people in, wasn't actually calling people forward to serve them anyway, despite the long queue).

Although the driving was fun and the instructors great, it rather spoilt the experience for us.

9 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Staff all great instructors in the car…

Staff all great instructors in the car were helpful, knowledgeable and allowed fun at my skill level 👍

9 de março de 2024
Avaliação não solicitada
logotipo da 6th Gear Experience

Resposta da 6th Gear Experience

Thank you for taking the time to leave us such a positive review! Hope to see you back with us in the near future.

Avaliado com 1 de um total de 5 estrelas

Extra charges everywhere !!!

- charged us £2 to park
- charged us £25 for the warranty.neitjer of these were said on the site or before at any point
- loos are shifty. Give them a chance and they’ll charge for them too
Wouldn’t come here again even if it was for free. Go anywhere but here

25 de fevereiro de 2024
Avaliação não solicitada
logotipo da 6th Gear Experience

Resposta da 6th Gear Experience

Hi Mya, thank you for taking the time to write this review. We can see that we did in fact send yourself an email on the 25th January 2024 to the email address you provided confirming that yes we do offer a collision damage waiver cover (optional), and that as of the end of January there would be a £2.00 charge for the car park. All of this information was clearly advertised when booking the experience just so you would be aware of the upgrades available.

We had attempted to de-escalate the situation with you on the day, however we were faced with a lot of anger and disregard towards the person who had attempted to help you, meaning we couldn't offer the chance to rectify your frustration. It is a shame that you have decided to write this review rather than allowing us to help on the day directly.

We do hope however that the person who participated enjoyed their time driving the Lamborghini.

Avaliado com 5 de um total de 5 estrelas

6thGear Stafford

Just completed my first driving experience with 6th gear at Stafford.
Drove Porsche and Ferrari, great advice from both instructors especially Lee.
Would advise driving three cars on the day and go for extra laps if you can. It’s all over way too quick.
Will be back and try Castle Combe.
Friendly, well run and easy booking.
Well done guys.

24 de fevereiro de 2024
Avaliação não solicitada
logotipo da 6th Gear Experience

Resposta da 6th Gear Experience

Thank you for such a positive review. Castle Combe is a great circuit, it'll be interesting to hear your opinions when you have come back! Hope to see you back again in the future!

Avaliado com 5 de um total de 5 estrelas

Had a great experience at Castle combe

Had a great experience at Castle combe. My instructor Chris was great and made me feel relaxed, also had a few jokes. I loved driving the Lambo and just wish I had more time on the track to really push it.

3 de fevereiro de 2024
Avaliação não solicitada
logotipo da 6th Gear Experience

Resposta da 6th Gear Experience

Thank you for such a positive review, we will pass your kind words across to Chris. Hope to see you back again in the future!

Avaliado com 1 de um total de 5 estrelas

Worst Virgin Experience Ever!!

I used my Virgin Experience Red Letter day today which was a 'Thrill Experience' 3 Super car driving with 6th Gear in Cranleigh. It was given to me for my 40th Birthday and I am sorry to say it was one of the worst experiences I have had. Firstly they used scare tactics for me to pay extra for insurance of £35 to take the excess from £5000 to £0, it was stated by an employee that I am liable to pay even if someone else crashes into me and that I should be mindful there are upto 18 other cars on the track, I paid as I did not trust others driving. But there were only 2-3 on the track at a time, but I would not risk paying upto £5000 for any damage for the sake of £35. Secondly the cars were quite rinsed and with dash warning lights, a Porsche was even on fire while I was getting into another car. Thirdly while I was driving at 120mph in an Aston Martin on my last lap, I was asked if I would like another lap by the instructor (which I thought he was asking as it was my last lap) and I said why not....as anyone would say, then as I was leaving, I was charged £25 for the extra lap where I was not informed there would be a cost. To be honest had I known there was an option for an extra lap, I would have done it with the Nissan GTR not an Aston Martin that felt would cut out any moment and the electric seats were not in working order. I even have a recording where the instructor admitted he did not inform me of the cost but I should have been made aware, which I was not, I will be posting this on social media. Like I said worse experience ever and I am surprised Virgin would be associated with a company like 6th Gear even though they are a third party. Very disappointed. Do not recommend.

18 de novembro de 2023
Avaliação não solicitada
logotipo da 6th Gear Experience

Resposta da 6th Gear Experience

Sorry for the delay getting a response to you, but we feel it would be right to address a few comments that you made here. The Collision Damage Waiver Cover is completely optional and we do have to ensure all customers are aware of the risks involved in declining the waiver. . In regard to being hit by another car and liability, there may be an instance where the car in front was to brake sharply or spin off the track and then re-join and the car behind hits them, in this instance the footage would be reviewed by management and liability apportioned.

Customers are all informed by the instructor that extra laps are available should you wish to do this, as the Aston was your last supercar, the instructor assumed that you were aware of this. Sadly as a business, we cannot be giving out free experiences.

It is very hard for us to rectify any issues from the event day as you did not bring it to the attention of any of the staff which were there, who could have addressed any concerns or disappointment there and then.

Avaliado com 5 de um total de 5 estrelas

Triple Supercar Experience at Castle Combe Circuit

Visited the Castle Combe Circuit, Chippenham for a triple supercar and high speed passenger ride experience. The instructors in the cars were very experienced and explained everything perfectly giving great advice as you drove around the circuit. Great choice of supercars to choice from and a fantastic circuit. There was also a lovely cafe / restaurant area on the site where refreshments could be obtained whilst waiting between the rides. Will certainly be visiting again.

3 de novembro de 2023
Avaliação não solicitada
logotipo da 6th Gear Experience

Resposta da 6th Gear Experience

Thank you for leaving us such a positive review. We hope to see you back with us soon! Don't forget to use your loyalty discount code printed on your driver ticket for 10% off your next experience!

Avaliado com 5 de um total de 5 estrelas

What a day@

What a day! Absolutely loved it from start to finish. First off was a demo lap, worth doing if you've not been before to see the track and racing line. Then I drove the Porsche 997 - superb engine, I was just a bit tame to being with! Then I drove the Ferrari - much more of a hit to the senses, and took more concentration, but started to get a feel of the track. Then my favourite car of the day - the GTR. What a machine!! It had everything- power, grip, handling, i just loved every minute. And i have to say, Adam was a briliant instructor, giving really clear guidance and helped me push the car more the i thought i could, thanks mate! I finished with the biggest hit to the sense - the Atom. Its got to be done, its not like any other car there and gives you a huge buzz! Top day

4 de novembro de 2023
Avaliação não solicitada
logotipo da 6th Gear Experience

Resposta da 6th Gear Experience

Thank you for leaving us such a positive review. We hope to see you back with us soon! Don't forget to use your loyalty discount code printed on your driver ticket for 10% off your next experience!

Avaliado com 5 de um total de 5 estrelas

What a fantastic day at Castle Combe…

What a fantastic day at Castle Combe race course.
Porsche 911 Turbo, Lamborghini 570 Superlegera and the Nissan GTR which were awesome cars to drive. My son drove the Lamborghini Gallardo, Ferrari F430 Spyder and also the same Nissan GTR as myself.
Myself and my son attended with family and friends. This is an experience that I will be talking about for a long time with each and everyone around.
G
The staff and set up was well organised and talking to the demo/hot lap driver was a joy to talk to with his extensive experience and knowledge.

20 de outubro de 2023
Avaliação não solicitada
logotipo da 6th Gear Experience

Resposta da 6th Gear Experience

Thank you for leaving us such a positive review. We hope to see you back with us soon! Don't forget to use your loyalty discount code printed on your driver ticket for 10% off your next experience!

Avaliado com 5 de um total de 5 estrelas

Had a brilliant day on triple car…

Had a brilliant day on triple car experience at Anglesey circuit all the instructors were brilliant And the Hot lap in the Ferrari F430 with Lee Johnson at the wheel was fantastic really enjoyed every minute of it great driver and sound guy . A1 👍

14 de outubro de 2023
Avaliação não solicitada
logotipo da 6th Gear Experience

Resposta da 6th Gear Experience

Thank you for leaving us such a positive review. We hope to see you back with us soon! Don't forget to use your loyalty discount code printed on your driver ticket for 10% off your next experience!

Avaliado com 5 de um total de 5 estrelas

Excellent day at Castle Combe

My second experience day, first with 6th Gear and very highly recommended. My advice is to drive at least 3 cars and go for the extra laps, otherwise you'll be disappointed it's over so quick! If you're smooth and follow instruction you're encouraged to push on. I'll be back again next year for sure!

11 de agosto de 2023
Avaliação não solicitada
logotipo da 6th Gear Experience

Resposta da 6th Gear Experience

Thank you for leaving us such a positive review. We hope to see you back with us soon! Don't forget to use your loyalty discount code printed on your driver ticket for 10% off your next experience!

Avaliado com 3 de um total de 5 estrelas

The track is very small

The track is very small, we were told you do 3 laps but it’s only 2 laps - the cars looked like they were from the 80’s. Mis-sold the hot lap experience by staff on the day (you are driven round the track by a member of staff for £15 and told we could have a photo for £10, they don’t do photos for £10. Turns out the £10 was for a demo lap which we were told was free. The toilets at the venue were an experience - a very disgusting experience. The cafe is overpriced which doesn’t offer vegetarian options. However, the lady in the cafe was lovely. I wouldn’t recommend the stafford, 6th gear experience.

22 de setembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Memorable Experiences

This was our 3rd booking with 6th Gear Experience at Elvington and each time was an truely exhillarating / high adrenaline experience. In each case we all agreed that the Aston Martin was the best.
The event is well organised and has very experienced instructors to make your day memorable.
Can't wait until we can experience this again.

9 de setembro de 2023
Avaliação não solicitada
logotipo da 6th Gear Experience

Resposta da 6th Gear Experience

Thank you for leaving us such a positive review. We hope to see you back with us soon! Don't forget to use your loyalty discount code printed on your driver ticket for 10% off your next experience!

Avaliado com 5 de um total de 5 estrelas

What a awesome day

What a awesome day, very well set out and the instructors was superb

8 de setembro de 2023
Avaliação não solicitada
logotipo da 6th Gear Experience

Resposta da 6th Gear Experience

Thank you for leaving us such a positive review. We hope to see you back with us soon! Don't forget to use your loyalty discount code printed on your driver ticket for 10% off your next experience!

Avaliado com 3 de um total de 5 estrelas

Good fun, but mis-sold the damage waiver

Good fun driving the Aerial Atom and the instructor was great. Very well organised day. My only gripe, is the mis-selling of the damage waiver. The person checking me in asked if I would like the waiver and I said no. He asked my if I had £5000 in my bank account and would I be ok paying it. I said I did not want it and he replied 'What if someone crashed into you?', to which I said 'then that would be covered by them. He said it wouldn't be and I would have to pay it if they crashed into me! I got fed up with this guy and paid it, but looking back, this guy has mis-sold this insurance to me. Shame because it was a good day otherwise.

9 de setembro de 2023
Avaliação não solicitada

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