Very poor customer service. I placed my order on Tuesday, 14th February, on their website. The order was confirmed by email within 10 minutes of placing it, and payment was taken immediately.... Ver mais
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Veja o que dizem as avaliações
Whenever ordering vape juice from 888vapour it has always been delivered on time, sometimes even earlier than expected. Quick and easy website to use and so much lush options at such good prices. Extr... Ver mais
A empresa respondeu
Went into Sleaford store today to exchange coils which I had purchased previously but was sold the wrong ones . Tyler is always helpful but on this occasion had made an error. As I hadn’t kept my rece... Ver mais
Visited Peterborough Westgate branch last weekend and had an absolutely banging experience! I was on the hunt for a new device for some time now and luckily bumped into the new store manager Er... Ver mais
Detalhes da empresa
Escrito pela empresa
888 Vapour is an e-cigarette retail business based in Lincoln, established in 2014 with our first ever store in Newark. The aim of the business was to offer customers high-quality vaping products at affordable prices. The business started with a very small family team, which has quickly progressed to the large team we have today. As our team has grown, so have the number of stores. We now have stores based in Lincoln, Newark, Grantham, Peterborough, Sleaford, Spalding, West Bridgford, Stamford and Hucknall. Unlike other businesses, 888 Vapour is a family run business with family values. We offer a wide variety of products from 10ml basic e-liquids all the way to mechanical mods. We like to stock something for everyone, no matter if you've just started vaping or if you're a hobbyist of 10 years. We are always on hand to help customers out with any queries, no matter how big or small the question. We also sell products online via our 888 Vapour website, meaning that we can offer our products to customers no matter where they are in the country. If you’d like to get in touch with us, please use the contact details below: Email: hello@888vapour.com Phone: 01522 244880 Our head office is open Monday - Friday, 9am - 5pm, and our team are always happy to help if you have any questions.
Informações de contato
3 Pioneer Way, LN6 3DH, Lincoln, Reino Unido
- 01522 244880
- hello@888vapour.com
- 888vapour.com
3,5
Bom
2 mil avaliações
Sem histórico recente de pedidos de avaliações
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Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Forever my go to site from now on
Easy to find product, which there are a massive variety of, quick and simple checkout, no postage if you spend over a certain amount (easily done) and the products arrive as quickly as the next day. Just check you get the correct amount of nic shots in your order as I have had less arrive in the past, however customer services are quick to respond and quick to help
25 de julho de 2021
Resposta da 888 Vapour
Hello Carl,
I'm glad we were able to help and make sure you had the best possible experience! 😊
Best Wishes,
Abi Roberts
Customer Service Assistant
Great service
Great service. Ordered just before the cut off time. Items received at 9.10 the next day!
19 de julho de 2021
Resposta da 888 Vapour
Hi Simon!
Thank you for the lovely feedback! 😊
Best Wishes,
Abi Roberts
Customer Service Assistant
Brilliant,perfect,ideal
I will always rate the tem,first class, once.you have placed your first order,you will be back. We'll done guys another perfect review on quality,customer service,all products and the points and vouchers too. Keep up the good work
19 de julho de 2021
Resposta da 888 Vapour
Hi Danny!
This is amazing feedback, thank you so much😊
Best Wishes,
Abi Roberts
Customer Service Assistant
Wonderful company
Wonderful company, super friendly and customer services really helpful if you have any queries. Always arrives on time, faultless service
17 de julho de 2021
Resposta da 888 Vapour
Hello Alexander,
Thank you for your lovely review! 😊
Best Wishes,
Abi Roberts
Customer Service Assistant
Awesome Shop
I've bought from these guys a few times in stores and online. Always great service, friendly staff. Online delivery always speedy.
There was one occasion where a product I had ordered had run out of stock, and I got a call quite quickly after to let me know. They offered to send me anything I wanted in it's place. I wasnt able to get to my computer to decide, so told them what I liked and asked them to pick. They were more than happy to make a reccomendation and it was top notch.
It certainly pays to be a regular customer of theirs also with their reward points system, which has saved me quite a bit of money over the months.
Keep up the good work gang 😊
12 de julho de 2021
Resposta da 888 Vapour
Hello Louise,
This is so lovely to read! Thank you so much for your amazing feedback! 😊
Best Wishes,
Abi Roberts
Customer Service Assistant
Resposta da 888 Vapour
Hi Berni!
Thank you for your lovely feedback! 😁
Best Wishes,
Abi Roberts
Customer Service Assistant
Can't fault them
Always helpful via email with queries. Quick to respond. Easy to navigate website with a good selection of stock.
9 de julho de 2021
Resposta da 888 Vapour
Hello Nicola!
We're so glad we could provide a good service😊
Best Wishes,
Abi Roberts
Customer Service Assistant
Great service on-line and in store.
9 de julho de 2021
Resposta da 888 Vapour
Hello RC
So glad you are happy with the service received! 😊
Best Wishes,
Abi Roberts
Customer Service Assistant
Service is good my stuff is always here…
Service is good my stuff is always here within 3 day
9 de julho de 2021
Resposta da 888 Vapour
Hi Danni,
So glad you are happy with the service received! 😊
Best Wishes,
Abi Roberts
Customer Service Assistant
My first time with 888 and online but…
My first time with 888 and online but Found it very easy and simple to do.My purchase arrived as promised and I am Very pleased with the value and customer service
6 de julho de 2021
Resposta da 888 Vapour
Hello Ellen,
We're so glad you emjoyed your first experience with us! 😊
Best Wishes,
Abi Roberts
Customer Service Assistant
Resposta da 888 Vapour
Hello Josie,
Thank you for your kind feedback😊
Best Wishes,
Abi Roberts
Customer Service Assistant
Their points system is not fair and delivery charge twice
Their points system is not fair. It used to be 100 pts for every pound spent and now only one point ,also you can’t use points how you want if something is already discounted and you want to use them on a different item as website doesn’t allow that which means you have to order separately to get full discount AND get charged twice for delivery.
5 de julho de 2021
Prompt professional service and…
Prompt professional service and aftersales queries addressed promptly.
3 de julho de 2021
Resposta da 888 Vapour
Hello Darren,
Thank you for the lovely feedback😊
Best Wishes,
Abi Roberts
Customer Service Assistant
Great service
Great service, speedy delivery. Everything packaged well and delivered before I expected it to arrive! Will be a returning customer :)
2 de julho de 2021
Resposta da 888 Vapour
Hi Andy!
Thank you for being such a loyal customer, we appreciate it so much! 😊
Best Wishes,
Abi Roberts
Customer Service Assistant
Fantastic love these juices super fast…
Fantastic love these juices super fast delivery perfect services 10/10
18 de junho de 2021
Avaliação não solicitada
Resposta da 888 Vapour
Hello Lisa!
Thank you for your amazing review! 😊
Best Wishes,
Abi Roberts
Customer Service Assistant
Excellent customer service
Excellent customer service. Fast delivery. Highly recommend.
18 de junho de 2021
Resposta da 888 Vapour
Hi Michelle,
Thank you for your lovely review!😊
Best Wishes,
Abi Roberts
Customer Service Assistant
Never had a problem with this company
Never had a problem with this company. Love the next day delivery and the reward system. Highly rate this company,
18 de junho de 2021
Resposta da 888 Vapour
Hi Jean,
Thank you for your amazing review and for being such a loyal customer!
We appreciate it so much!😊
Best Wishes,
Abi Roberts
Customer Service Assistant
Resposta da 888 Vapour
Hello Susan,
Thank you for your amazing review! 😊
Best Wishes,
Abi Roberts
Customer Service Assistant
I would highly recommend Vape 888 great…
I would highly recommend Vape 888 great choice and service..
will recommend to friends & family..
14 de junho de 2021
Resposta da 888 Vapour
Hi Gavin,
Thank you for your lovely feedback & for being a loyal customer!
See you next time!😊
Best Wishes,
Abi Roberts
Customer Service Assistant
Resposta da 888 Vapour
Hello Piotr,
Thank you for your lovely review! 😊
Best Wishes,
Abi Roberts
Customer Service Assistant
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