A & J Designs Avaliações 7

Couldn't be happier with the service from A&J designs, Jack especially was an absolute star from start to finish - super friendly, quick to respond, and went above and beyond to make sure my order was spot on! The quality of the embroidery is brilliant, and the turnaround time was way faster than I expected.

Been using A & J now for a good few years & I couldn’t recommend them enough! Staff are always so friendly, attentive & go above & beyond. Clothing is always spot on as well. 10/10 would recommend!

I’ve ordered from this company on two separate occasions now for my work clothing, and both times I’ve been genuinely impressed. From start to finish, the service has been exceptional.
What really stood out to me was Jack’s dedication—he went above and beyond to find the most suitable material that would hold up in my line of work. It’s clear he cares not just about making a sale, but about delivering something that truly works for the customer.
Both orders arrived on time, exactly as described, and the quality has been spot on. The clothing is durable, well-made, and built to last—something that’s incredibly important in my field.
I honestly can’t fault a single part of the experience. It’s rare to come across a company that puts this much thought into customer needs. Highly recommended.

I couldn’t be more impressed with A&J Designs. From start to finish, the experience was absolutely seamless. The customer service was second to none—friendly, responsive, and genuinely committed to making sure we got exactly what we needed.

The quality of the schoolwear is exceptional. You can really feel the difference in the fabric and stitching—durable, comfortable, and clearly made to last. My child was so excited to wear their new uniform, and it fits perfectly!

It’s rare these days to find a company that delivers both top-notch products and outstanding service. A&J Designs exceeded all expectations—I’ll definitely be coming back and recommending them to other parents. Thank you!

Title: Misleading sizing, poor customer service, and inflexible return policy

Review:
I ordered an “age 14” item from A and J Designs, which they strangely classify as part of their adult sizing range. However, “age 14” should not realistically be considered an adult size, and the fit was completely unsuitable. There was no proper sizing chart or guidance provided to help ensure I ordered correctly.

When I tried to return the items, I was told they couldn’t be returned because it had been personalised — but the only “personalisation” was the standard school logo, which is the same for every student. That hardly counts as customisation in the way most customers would understand it. The item is brand new, unworn, and in perfect condition, yet they still refused to accept a return.

What’s more frustrating is that the item could easily be resold, but the company is simply unwilling to do so or show any flexibility. Their tone throughout was dismissive, and although they eventually - albeit, reluctantly, offered to exchange one of the items, it felt more like a formality than genuine customer care. By this time I had already sourced items from another uniform seller, Clive Mark in Walsall, and they fit much better.

For a business that claims to serve its local community, this experience felt unnecessarily rigid and unhelpful. I’m left with items I can’t use and no reasonable resolution. I’ll be taking my business elsewhere — and warning others to be cautious before ordering.

had a very warm and friendly experience. Getting everything i asked for in the expected time

I will always recommend A & J Designs to anyone, brilliant service and top quality products. Really happy with all of the orders and products I receive from them. I will never go anywhere else.