Customer services have been incredibly helpful, the system is fairly easy to use and there are a wealth instructions on how to complete tasks. Units have failed but they have usually been repaired o... Ver mais
A empresa respondeu

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Customer services have been incredibly helpful, the system is fairly easy to use and there are a wealth instructions on how to complete tasks. Units have failed but they have usually been repaired o... Ver mais
A empresa respondeu
Cam has been brilliant from the initial enquiry through to any questions I had and amendment made to the trackers once installed. Cam had an issue resolved within 9 Minutes of my initial text. Would d... Ver mais
A empresa respondeu
ABAX has genuinely levelled up our fleet operations at Charterhouse. Real‑time tracking plus detailed reporting is exactly where good fleet management software proves its worth. Thank you ABAX team!
A empresa respondeu
Horrendous and corrupt company. Customer service is appalling beyond belief. Never do what they say they will. Their invoices do not match what we have been charged but when you query this they do not... Ver mais
A empresa respondeu
Escrito pela empresa
Allia Business Centre, Peterborough United Football Club, London Road, PE2 8AN, Peterborough, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 85% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good service and trackers are bang on. For the price I’d definitely recommend

Resposta da ABAX UK
The transfer from Movolytics to ABAX was seamless, all done remote and no interuption to the service

Resposta da ABAX UK
Buggered me to get the trackers soon as they arrived no one wanted to help to activate or help fit

Resposta da ABAX UK
Atrocious customer service. Avoid like the plague and use So Trak!

Resposta da ABAX UK

Resposta da ABAX UK

Resposta da ABAX UK

Resposta da ABAX UK
Abax sorted my problems out very quickly and got me back running

Resposta da ABAX UK
I have worked with Abax UK in 2 different companies and both times have been a fantastic experience.
For our business needs, Abax UK has proven time and time again an essential tool.
Today we were reminded again how useful the tool is when one of our vehicles was stolen, we were able to direct the police to its location.
With the full support from Matthew Meadow who has gone above and beyond to ensure we get the best use of the trackers and its capability.
Rob J
G & J Peck

Resposta da ABAX UK
Very helpful and always on the end of phone for any problems
Trackers are superb

Resposta da ABAX UK
Abax initially reached out to us via social media. As a company committed to exploring innovative and evolving technologies that keep us ahead in our industry, we were open to learning more. Our director asked me to investigate what Abax had to offer, which led me to connect with Dale.
From our first interaction, Dale has been informative, responsive, personable, and a fantastic ambassador for Abax. We've had multiple interactions, including emails, video calls, and face-to-face meetings, and at every stage, Dale and the team have been quick to respond, consistently knowledgeable, and incredibly helpful.
We're genuinely excited to have integrated Abax into our tool system and would highly recommend both the platform and the excellent support we received from Dale.

Resposta da ABAX UK
I would expect better interface to make user experience easier. Tracking old data in app is struggling and total data info like milage and working hours need improving.. and of the day data might be add fir each day..

Resposta da ABAX UK
Easy setup of trackers. Simple system to use.

Resposta da ABAX UK
Horrendous and corrupt company. Customer service is appalling beyond belief. Never do what they say they will. Their invoices do not match what we have been charged but when you query this they do not give a satisfactory response or even one that makes sense. The hardware has been faulty and never replaced yet if not returned when cancelling the contract they want to charge £80 for each device! Daylight robbery for a whole contract! Avoid, the positive reviews are definitely fake!!!!!!

Resposta da ABAX UK
Really poor costumer service and renew the contact without been contact for next 12 month. all good reviews are fake stay away for ABAX.

Resposta da ABAX UK
Luke Ives was very supportive and informative on how the tracker works and the set up of the App and website.
Was helpful to have Luke contact periodically to check how we was finding the use of the tracker and support us with queries and updates

Resposta da ABAX UK
Excellent introductory from both Cameron and Dale. Very quick to respond to my initial enquiry. They helped me to be fully informed on the tracking service and how it works and were careful to cover all my enquiries. Thanks guys.

Resposta da ABAX UK
Been with ABAX several years now and cannot fault the system and customer service provided.

Resposta da ABAX UK
contacted the company regarding a problem with a tracker was answed bty a lady called Jessica
i was delt with in a very fast and professional mannor answed all my questions, Excellent service

Resposta da ABAX UK
DO NOT BELIEVE THE SALES PITCH! The product is fine, no problems with that but the company itself is completely morally corrupt. What they tell you when they want you to buy bears no relation to what they tell you when you want to leave! We used the product for years and then decided it was no longer right for us so asked to cancel our contract. I had been told at point of sale that after the initial contract period (in our case 3 years) we would be free to leave with one months notice and nothing else to pay. Upon actually trying to leave we have been told that we cannot leave for ELEVEN MONTHS, and will then have to either return the trackers at our cost or pay over £160 on top of the nearly £400 of additional unwanted months. Having looked more into the company they set debt collectors on people after just a couple of missed payments (at which point the additional fees charged by the debt collectors can be roughly equivalent to the amount owed to Abax). They claim ignorance of how the product was sold by their own salesmen and could not care less about the customer. If I knew they were like this I would NEVER NEVER have signed a contract with them. RUN A MILE and go with another company that will treat you like a human being.

Resposta da ABAX UK
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