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ABAX UK Avaliações 

333
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Customer services have been incredibly helpful, the system is fairly easy to use and there are a wealth instructions on how to complete tasks. Units have failed but they have usually been repaired o... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Cam has been brilliant from the initial enquiry through to any questions I had and amendment made to the trackers once installed. Cam had an issue resolved within 9 Minutes of my initial text. Would d... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

ABAX has genuinely levelled up our fleet operations at Charterhouse. Real‑time tracking plus detailed reporting is exactly where good fleet management software proves its worth. Thank you ABAX team!

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Horrendous and corrupt company. Customer service is appalling beyond belief. Never do what they say they will. Their invoices do not match what we have been charged but when you query this they do not... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviços Telemáticos
  2. Empresa de Software

Sobre ABAX UK

Escrito pela empresa

Simplify Your Fleet, Equipment and Asset Management

Why Choose ABAX?
ABAX helps businesses save time, cut costs, and stay compliant with one smart, easy-to-use Fleet & Asset Management Platform – trusted by thousands across Europe.

Smart Tracking Made Simple
Track and manage vehicles, machinery, tools, and field workforces – all from a single platform. No professional installation required.

Trusted by Thousands
Over 500,000 assets are already connected to ABAX. From construction and logistics to utilities and service, our customers benefit from:
  • Reduced admin and paperwork
  • Faster, more efficient operations
  • Improved compliance and reporting
  • Support for ESG and sustainability targets

Proven Results
Companies across multiple industries see ROI from day one with ABAX. Scroll down to see why our customers rate us highly.

Get Started
Discover how ABAX can work for your business. Visit abax.com/en-gb or call 01733 698888 today.

Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

333 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 85% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(333)

29 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Harrasing sales team

Abax have been contacting us for approx the past 3 years. We got a quote of them (and numerous other firms) around 3 & half years ago, we ended up going with a different supplier & we're very glad we did. Since this abax just keep calling us. We have told them every time we already have a system in place for Trackers & immobilisers that we are very happy with & to stop contacting us, but they don't listen. We have put this in writing via emails numerous times & blocked their numbers but they just keep calling from different numbers. We have reported them to ico but they are still calling us. We really regret ever getting a quote from them. At the beginning it was near impossible to get them off the phone, they would keep insisting on making an appointment for a call back or meeting even though we'd said we're not interested, now we just stop them & tell them the same thing, we're not interested, we have a system, stop calling us, usually they hang up straight away. But they still call us back! This is harrasment. We don't know what else to do. I seriously advise all to steer clear of these guys.

19 de julho de 2023
Avaliação não solicitada
logotipo da ABAX UK

Resposta da ABAX UK

Good afternoon, I have passed your comments on to our team who will remove your company from our system. ABAX pride ourselves on our excellent customer service and we are sorry that this time we have not reached expectations. Many thanks, Anna @ ABAX

Avaliado com 5 de um total de 5 estrelas

Up4hire platform access grows with ABAX

As a platform access company in Worcestershire Up4hire ltd needed a professional company and product to meet the high demands our MEWPS required. Setting about finding a tracked gps company to fulfil this we are so proud to have ABAX meeting this challenge. Il like to discuss how I found the uk based team and how from the beginning to fitting the units to our fleet just how incredible this journey has been.

Being hands on with site and admin requirements I have to schedule appointments into the day at difficult times for some sales people BUT Luke called at 07am ! As agreed to explain and get a feel of my industry to make sure I was wanting the right product from ABAX. After 30 min we finally decided on the correct options. This was not the end of the hands on experience, I was then contacted by Mat who educated me and our staff via remote screen access so we all learnt together ,this is great as any questions asked Mat could help and go over the many great features the online platform had and there great app for Apple and android.

Excited to receive the devices we are contacted again by the same team to insure all units are running and test the live system. These are not fixed SIM card they are able to lock on to the strongest signal so there accuracy is on point.

Within the first few weeks we are watching our plant machines on a live map observing operation times, movements , and vital information From voltage conditions and geo positioning

When the customer says they did not use the mewp on down time, we are able to check and should this not be the case then a charge can be given, ensuring the company is not losing profit.

ABAX are recognised, when taking out insurance the policy requires professional trackers not Amazon specials ! By having ABAX our policy cost was reduced allowing for more options.

Summary- YES uk based team YES same person from start to finish YES back up support that continues YES if the item has a fault or the unit needs increased you can exchange YES it’s simple but also brilliant YES I recommend ABAX to everyone I come across! From farm equipment to caravans and motor homes , they probably have one to track the husband down the pub 😂

BE ON TRACK CALL ABAX TODAY

14 de julho de 2023
Avaliação não solicitada
logotipo da ABAX UK

Resposta da ABAX UK

Thank you for taking the time to leave your review. I have shared your comments with Luke, Matt and the team who are thrilled to receive such positive feedback. Thanks, Anna @ ABAX

Avaliado com 5 de um total de 5 estrelas

FRIENDLY RELIABLE COMPANY

Nice friendly company with reasonable prices for installing tracker and maintaining it. I would certainly recommend if you want peace of mind and a high likelihood of getting your car or machinery back if stolen

3 de julho de 2023
Avaliação não solicitada
logotipo da ABAX UK

Resposta da ABAX UK

Thank you for taking the time to leave your 5* review. We are very pleased you're happy with our service! Anna @ ABAX

Avaliado com 5 de um total de 5 estrelas

Great cost effective solution

Efficient service from the order team with attentive post sales support. The option of having vehicles, plant and valued devices tracked is superb. Great cost effective solution in terms of both management and security!

1 de julho de 2023
Avaliação não solicitada
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Resposta da ABAX UK

Thank you for taking the time to leave your review. I will be sure to pass your excellent comments on to the team! Anna @ ABAX

Avaliado com 5 de um total de 5 estrelas

Usaamah helped with any issues I had

Usaamah helped with any issues I had, a very helpful person. Great tracking equipment, would and have recommended to others.

7 de junho de 2023
Avaliação não solicitada
logotipo da ABAX UK

Resposta da ABAX UK

Thank you for your amazing review - I'll pass your comments on to Usammah who will be thrilled! Anna @ ABAX

Avaliado com 5 de um total de 5 estrelas

Ni alltid fem stjärnor utan snack en…

Ni alltid fem stjärnor utan snack en special- alltid jag upplever jättebra jag pratar med någon som heter Jonas han är super trevligt super super super trevligt

16 de junho de 2023
Avaliação não solicitada
logotipo da ABAX UK

Resposta da ABAX UK

Thank you for your wonderful review - I'll pass your comments on to our Swedish team! Thanks - Anna @ ABAX

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, fully recommend everyone.
Easy to have access to your driving history etc.
Very friendly team happy helping.
Thank you very much Abax team.

7 de junho de 2023
Avaliação não solicitada
logotipo da ABAX UK

Resposta da ABAX UK

You're welcome! Thank you for the excellent review. Anna @ ABAX

Avaliado com 1 de um total de 5 estrelas

Accounts team are shocking

Trackers worked, however since we've finished using them we've had nothing but trouble. Accounts team extremely hard work and uncontactable. Sending debt recovery letters which are incorrect when we've even had confirmation that there's nothing to be paid to them!!

5 de junho de 2023
Avaliação não solicitada
logotipo da ABAX UK

Resposta da ABAX UK

Thank you for taking the time to leave your feedback. We are very sorry to hear of your experience with our Accounts Department and will take a look at how our processes failed you. We are typically quite proud of our customer service and will reinforce our commitment to responding appropriately to our customers queries within a 48 hour window.
Should you wish to discuss this in any further detail, please feel free to contact us on 01733 698888.

Avaliado com 5 de um total de 5 estrelas

Great company

Great company! Been with them 2-3 years now always easy to deal with. Excellent customer service and really easy to use. Never had any problems.

26 de maio de 2023
Avaliação não solicitada
logotipo da ABAX UK

Resposta da ABAX UK

Thank you for your excellent review! I'll pass your comments on to the team - Anna @ ABAX

Avaliado com 5 de um total de 5 estrelas

Exceptional customer support, fantastic product!

After a fair few days of researching vehicle trackers I was recently referred to ABAX by a local business. I must say it was an outstanding experience. ABAX's customer support is exceptional, ensuring all my queries are addressed promptly. Jack in particular is an asset to the team, always at the end of the phone when i have a question or query about what the tracker can do. The installation was hassle-free, and the tracker itself offers accurate real-time tracking. The app is really user friendly and offers a wealth of data from many different angles of the app, making things like; reporting, milage, productivity, vehicle maintenance and much more data hassle free to understand and extract from the app and generally making my job much easier.
Highly recommended!

1 de maio de 2023
Avaliação não solicitada
logotipo da ABAX UK

Resposta da ABAX UK

Hi Vanessa, thank you for taking the time to leave us such a fantastic review. I'll make sure your comments are passed to our team. Many thanks, Anna @ ABAX

Avaliado com 1 de um total de 5 estrelas

The units are sent out for self fit

The units are sent out for self fit. I use another tracking for my other company. They come out and fit so done properly. Not sure if abax or Zego but not much correspondence or help.
Fitting of the units would improve service greatly

17 de fevereiro de 2023
logotipo da ABAX UK

Resposta da ABAX UK

Thank you for taking the time to leave a review, however your account is registered with Zego and not ABAX. If Zego are unable to assist, then our customer service department can be contacted on 01733 698888. We'd be happy to talk you through the various options for installation.

Avaliado com 2 de um total de 5 estrelas

Shocking accounts department

The trackers work well, however the accounts department are shocking. Our direct debit was never processed resulting in a number of payments being missed. Abax did not notice we hadn't been paying and it was only me calling they realised. Its taken nearly a year for them to do anything. The staff are not very helpful and never call you back.

25 de maio de 2023
Avaliação não solicitada
logotipo da ABAX UK

Resposta da ABAX UK

Hello,

Thank you for your feedback.

I’m sorry to hear about your experience and that we did not meet the level of service we strive for.

We would be happy to review the specific incident in more detail with you so that we can better understand what happened and how we might improve going forward. Please feel free to reach out via email.

We’re committed to providing excellent customer service and are looking forward to hearing from you!

Kind regards
ABAX UK

Avaliado com 5 de um total de 5 estrelas

Great service

As a company we have used abax for 7+ years, the system is constantly being improved and upgraded and has always worked very well for us.
The customer service is always second to none and i would recommend abax to anybody in the market for a vehicle tracking system.

24 de maio de 2023
Avaliação não solicitada
logotipo da ABAX UK

Resposta da ABAX UK

Hello,

Thank you for taking the time to write us a positive review, At ABAX customer feedback is very important to us.

This enables us to grow and continue providing the best experience possible for our customers.

We are very glad to hear that you are satisfied with our service.

Kindest regards
Mario

Avaliado com 1 de um total de 5 estrelas

Avoid This company

Avoid This company . We have now just ended our 3 year contract AS WE HAVE FOUND A GOOD COMPANY FOR LESS THAN HALF OF THEIR PRICE . Poor service and rip off .

21 de maio de 2023
Avaliação não solicitada
logotipo da ABAX UK

Resposta da ABAX UK

Hello,

Thank you for your review.

I'm sorry to learn about the unfavorable experience that you had with our service.

Kindest regards
Mario

Avaliado com 5 de um total de 5 estrelas

Good company

Customer service is great and manage to get things done quickly.The app is very user friendly. No complaints

17 de maio de 2023
Avaliação não solicitada
logotipo da ABAX UK

Resposta da ABAX UK

Hello,

Thank you so much for your feedback. Should you ever need anything more from ABAX, please don't hesitate to get in touch :-)

Kind regards,

ABAX UK

Avaliado com 5 de um total de 5 estrelas

brilliant service and software.

brilliant service and software.

12 de maio de 2023
Avaliação não solicitada
logotipo da ABAX UK

Resposta da ABAX UK

Hello

Thank you so much for your positive feedback! We’re so grateful that you took the time to share your feedback with us.

Have a wonderful day!

Kind regards
ABAX UK

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