Very disappointing experience. When ordering blinds for my new build home, I was told delivery would be 3–4 weeks and that one fabric was out of stock. I specifically asked whether this would delay... Ver mais
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Veja o que dizem as avaliações
Very good customer service from start to finish.From sales person to the man who measured windows in sun lounge.Fitters were profesional friendly and clean and tidy. Mrs Anne Hillyard.
A empresa respondeu
No problems at all. Came to measure on anticipated date & time & came to fit the blinds - again on anticipated date & time.
A empresa respondeu
I'm really pleased with my new blinds. The whole process from my initial phone call to the blinds being fitted was really easy. The inital visit to measure up was great, helped me choose the type of... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Aberdeen Blind Company has been fitting blinds, shutters and curtains in homes across Aberdeen and the North-East for 74 years. Family-run and based at our Esslemont Avenue showroom, we offer free home consultations, expert advice and professional fitting. Every product is made to measure and installed by our own team. Visit our Aberdeen showroom or book your free consultation at aberdeen-blinds.co.uk. Call us on 01224 637 609.
Informações de contato
32 Esslemont Avenue, AB25 1SP, Aberdeen, Reino Unido
- 01224 637609
- sales@aberdeen-blinds.co.uk
- aberdeen-blinds.co.uk
4,5
Excelente
153 avaliações
Pede aos clientes que avaliem
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Respondeu a 66% das avaliações negativas
Normalmente responde dentro de 1 semana
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Resposta da Aberdeen Blinds Company Ltd
Hi
Thank you for leaving us a 5-star review. We are delighted to hear that everything went well and that you were happy with the service you received.
Kind regards,
Aberdeen Blind Company
No problems at all
No problems at all.
Came to measure on anticipated date & time & came to fit the blinds - again on anticipated date & time.
12 de junho de 2026
Resposta da Aberdeen Blinds Company Ltd
Hi Pat,
Thank you for leaving a review. We appreciate your feedback and hope you enjoy your new blinds.
Kind regards,
Aberdeen Blind Company
Very disappointing experience
Very disappointing experience. When ordering blinds for my new build home, I was told delivery would be 3–4 weeks and that one fabric was out of stock. I specifically asked whether this would delay the rest of the order and was assured it would not. However, the entire order was held up until the out-of-stock blind could be manufactured.
Communication throughout was poor, with no updates provided on the status of my order. When I attempted to cancel part of the order due to the delays and lack of progress as I’d been advised that some of the blinds hadn’t been manufactured yet, I was told this wasn’t possible. I was informed later that same day that the blinds were arriving at the store the next day. Overall, misleading information, poor communication, and a frustrating customer experience.
11 de junho de 2026
Resposta da Aberdeen Blinds Company Ltd
Hi
We're sorry to hear about your experience and understand your frustration. We strive to provide clear communication and accurate information, and it's disappointing to learn we fell short on this occasion. Your feedback has been shared with the relevant team and will be used to help improve our service moving forward.
Kind regards,
Aberdeen Blind Company
Slow starters but completed the work…
Slow starters but completed the work very efficiently and left a perfect completed project.
11 de junho de 2026
Resposta da Aberdeen Blinds Company Ltd
Hi Trevor,
Thank you for taking the time to leave us a review. We really appreciate your feedback and are delighted to hear you're happy with your new blinds.
Kind regards,
Aberdeen Blind Company
Good service
Very good customer service from start to finish.From sales person to the man who measured windows in sun lounge.Fitters were profesional friendly and clean and tidy.
Mrs Anne Hillyard.
28 de maio de 2026
Resposta da Aberdeen Blinds Company Ltd
Hi Anne,
Thank you for taking the time to leave a review. Your kind words are greatly appreciated, and we hope you enjoy your new blinds.
Kind regards,
Aberdeen Blind Company
I'm really pleased with my new blinds
I'm really pleased with my new blinds. The whole process from my initial phone call to the blinds being fitted was really easy. The inital visit to measure up was great, helped me choose the type of blinds which would be best for me. The fitting of the blinds was quick and no mess taking the old ones down and putting the new ones up.
13 de maio de 2026
Avaliação não solicitada
Resposta da Aberdeen Blinds Company Ltd
Hi Alison,
Thank you for your lovely review. We're delighted to hear you found the whole process easy and that you're pleased with your new blinds. We appreciate your kind feedback and thank you for choosing us.
Kind regards,
Aberdeen Blind Company
They were up within 30 minutes,
They were up within 30 minutes,, there was no mess at all and they work perfectly. I am highly satisfied. The chap who came to install them was courteous and polite throughout. I am more than satisfied x
18 de maio de 2026
Resposta da Aberdeen Blinds Company Ltd
Hi Niki,
Thank you for your wonderful review. It's especially pleasing to know that our installer was courteous and polite throughout. We really appreciate your feedback and are thrilled that you are so satisfied with your experience.
Kind regards,
Aberdeen Blind Company
Installed quickly by polite workmen…
Installed quickly by polite workmen .Seemed quite expensive for a small blind but in line with present times.
18 de maio de 2026
Resposta da Aberdeen Blinds Company Ltd
Hi
Thank you for taking the time to leave a review. We appreciate your feedback and hope you enjoy your new blinds for years to come.
Kind regards,
Aberdeen Blind Company
Excellent service
Excellent service, from initial phone call to delivery of blinds. Very pleasant staff, cheery and helpful.
11 de maio de 2026
Resposta da Aberdeen Blinds Company Ltd
Hi
Thank you for your feedback and for leaving us such a wonderful review. We're delighted to hear that you received excellent service from start to finish and that our team made such a positive impression. Your kind words are greatly appreciated.
Kind regards,
Aberdeen Blind Company
Prompt and efficient
Prompt and efficient. Have used ABC many times before and always satisfied.
11 de maio de 2026
Resposta da Aberdeen Blinds Company Ltd
Hi
Thank you for taking the time to leave a review. We really appreciate your continued support and are delighted to hear about your positive experience.
Kind regards,
Aberdeen Blind Company
Brilliant service throughout the…
Brilliant service throughout the process, from initial call to measuring and quotation process the staff were superb.
Quality blinds, service and fitting , we could not have asked for any more, thank you so much.
24 de abril de 2026
Resposta da Aberdeen Blinds Company Ltd
Hi Michael,
Thank you so much for your kind words! We’re delighted to hear you had a great experience from start to finish. It means a lot to our team that you’re happy with the service, fitting, and quality of your blinds. We really appreciate your feedback and your support!
Kind regards,
Aberdeen Blind Company
Moving to a new build and wanted to…
Moving to a new build and wanted to order blinds. Visited the showroom prior and called in regards an appointment. Called a spoke with a very rude and unprofessional lady who said her name was Lesley whose was rude and will go elsewhere
21 de abril de 2026
Avaliação não solicitada
Resposta da Aberdeen Blinds Company Ltd
Thank you for taking the time to share your experience — we’re really sorry to hear about your recent call with us.
This certainly isn’t the level of service we aim to provide, and we understand how disappointing this must have felt, especially after visiting our showroom and considering us for your new home. We pride ourselves on offering a friendly, helpful and professional service from start to finish, so it’s concerning to hear this feedback.
Please be assured that we are taking this seriously and will be looking into it further with the team.
Great work and great plantation shutters
26 de março de 2026
Resposta da Aberdeen Blinds Company Ltd
Thank you so much for sharing your feedback! We're thrilled to hear you had a great experience and are here anytime you need assistance in the future.
Good price & excellent service provided
Got a very reasonable quote which was valid for 3 months. Installation went smoothly & did not take very long for fitter to put up 6 blinds. Very happy with service. Happy to recommend this company.
27 de fevereiro de 2026
Resposta da Aberdeen Blinds Company Ltd
Thank you so much for sharing your feedback! We're thrilled to hear you had a great experience and are here anytime you need assistance in the future.
Good after sales service
27 de março de 2026
Resposta da Aberdeen Blinds Company Ltd
Thank you so much for sharing your feedback! We're thrilled to hear you had a great experience and are here anytime you need assistance in the future.
Very efficient service
Very easy to deal with , helpful and honest. Carried out installation of our shutter blinds quickly without disruption or inconvenience to ourselves. Highly recommend
26 de março de 2026
Resposta da Aberdeen Blinds Company Ltd
Thank you so much for sharing your feedback! We're thrilled to hear you had a great experience and are here anytime you need assistance in the future.
Excellent products
I was really happy with the wooden blinds I ordered for my bedroom so had no hesitation to arrange further blinds for 2 large dining room windows, opted for the darker wood which is beautiful, also so happy with the perfect fit blind on the hallway window, matched my woodwork perfectly, plenty samples provided to choose from. Definitely recommend this company for professionalism and quality goods
20 de março de 2026
Resposta da Aberdeen Blinds Company Ltd
Thank you so much for sharing your feedback! We're thrilled to hear you had a great experience and are here anytime you need assistance in the future.
Although more expensive than doing it…
Although more expensive than doing it yourself, I loved the hands off experience. A quick measure and it was pretty much done.
The measuring appointment was fast, but I was able to ask lots of questions and they have a an abundance of choice which is amazing.
The fitting of the blinds was so fast but it took so much pressure off trying to get it right. The fitters done a great job and I absolutely love my blinds.
Great experience, great choice, no pressure, no stress and an absolutely fabulous finish.
It may be more expensive but it was well worth it
21 de novembro de 2025
Resposta da Aberdeen Blinds Company Ltd
Thank you so much for sharing your feedback! We're thrilled to hear you had a great experience and are here anytime you need assistance in the future.
Delighted with my new blinds from…
Delighted with my new blinds from Aberdeen Blinds Company, from the first visit to the house incredibly professional to the fitting process, can’t recommend them enough , our 3rd time using them .
19 de novembro de 2025
Resposta da Aberdeen Blinds Company Ltd
Thank you so much for sharing your feedback! We're thrilled to hear you had a great experience and are here anytime you need assistance in the future.
Everyone arrived at the times agreed.
Everyone arrived at the times agreed.
The blinds were completed exactly when promised.
The blinds were fitted exactly when promised.
The installation of the blinds was done extremely well and when promised…
Ten out of Ten deserved…
18 de novembro de 2025
Resposta da Aberdeen Blinds Company Ltd
Thank you so much for sharing your feedback! We're thrilled to hear you had a great experience and are here anytime you need assistance in the future.
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