Lovely, friendly, helpful driver (no 191) drove us to Heathrow yesterday (6 May). The relaxed journey to the airport in a comfortable clean car was a perfect start to our holiday. We always book by ph... Ver mais
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I use Abetta Cars quite regularly and my most recent trip was particularly good. The car was as always clean. The driver, Rahman, was really nice and helpful - which was much appreciated. Friendly... Ver mais
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We have used Abetta for many years now and they are always reliable and prompt. Recently we used them for a trip to Heathrow and then a couple of weeks later a pick up from a cruise back to Southampto... Ver mais
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Thank you for the taxi from Woodside Park station to Highbury and Islington this evening when all northern line trains were cancelled. Your driver was very calm and efficient and I really appreciated... Ver mais
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Detalhes da empresa
Escrito pela empresa
Abetta has been a trusted, licensed TFL Minicab Operator for over 50 years, specialising in long-distance journeys and seamless airport transfers across London and the UK. With over 8 million trips completed, our experience speaks for itself. We offer a Meet & Greet service at airports and utilise flight tracking technology to ensure that our drivers arrive on time, every time. Abetta Cars is UKAS accredited with ISO 9001, 14001, and 27001 certifications, reflecting our commitment to quality, environmental responsibility, and data security. Our fleet includes saloon cars, executive vehicles, and spacious MPVs, with all drivers strictly vetted to ensure your safety and comfort. We also offer baby seats upon request. Book with ease by phone, email, website, or app, and enjoy competitive fixed pricing and reliable, professional service. Choose Abetta Cars for a comfortable, safe, and punctual travel experience backed by over half a century of expertise.
Informações de contato
Woodside Park Station, Station Approach, N128SE, London, Reino Unido
- 02084451111
- cars@abetta.com
- abetta.com
4,9
Excelente
222 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent driver sonny
Sonny picked us up on time, was friendly and discreet
He drove us to Heathrow and was very professional and calm
Will definitely trust him again
15 de agosto de 2025
Avaliação não solicitada
Resposta da Abetta
Thank you for your kind words! We’re delighted to hear that Sonny provided a punctual, professional, and calming service on your journey to Heathrow. We’ll be sure to pass along your praise to him. We truly appreciate your trust and look forward to welcoming you again soon.
Really outstanding service
Really outstanding service. All Abetta drivers that we've used are punctual, courteous, reliable, friendly and really excellent drivers.
18 de agosto de 2025
Avaliação não solicitada
Resposta da Abetta
Thank you so much for your wonderful feedback! We’re delighted to hear that our drivers have consistently provided you with punctual, courteous, and reliable service. Your trust means a lot to us, and we look forward to continuing to deliver excellent journeys every time.
Excellent service as always!
19 de agosto de 2025
Avaliação não solicitada
Resposta da Abetta
Thank you for your kind words! We’re so pleased to know you’re happy with our service and truly appreciate your continued trust in us.
You only need one cab company
Been using Abetta for many, many years. Totally reliable and unfailingly pleasant drivers. Highly recommended.
16 de agosto de 2025
Avaliação não solicitada
Resposta da Abetta
Thank you so much for your wonderful review and for being such a loyal customer over the years. We’re delighted to know that you’ve found our service consistently reliable and our drivers pleasant. Your recommendation means a great deal to us, and we look forward to continuing to provide you with the same dependable service for many more years to come.
Abetta Cars are a rare cab company with…
Abetta Cars are a rare cab company with heart. They are kind and considerate and have gone above and beyond during several emergency situations! Thanks Sonny and team. 😊 it’s been greatly appreciated. Louise
17 de agosto de 2025
Avaliação não solicitada
Resposta da Abetta
Thank you so much for your kind words. We’re delighted to hear that Sonny and the team have been able to support you, especially during those important moments. Providing care and going the extra mile for our passengers is at the heart of what we do, and your feedback means a lot to us.
Great service
Thanks Abetta team. Another great service and Mohammed was brilliant. Thanks also for accommodating our last minute vehicle change due to increased luggage.
13 de agosto de 2025
Avaliação não solicitada
Resposta da Abetta
Thank you so much for the lovely feedback! We’re delighted you had another great experience and that Mohammed looked after you. Glad we could accommodate the last-minute vehicle change for the extra luggage. We appreciate your continued custom and look forward to driving you again soon.
Excellent service
Prompt arrival, very clean car and pleasant driver.
Absolutely no complaints
10 de agosto de 2025
Avaliação não solicitada
Resposta da Abetta
Thank you for your kind feedback. We’re so pleased to hear your driver arrived promptly and that you found the car clean and comfortable. We’re glad you had a pleasant journey and really appreciate you taking the time to share your experience.
Myself and my entire family have been…
Myself and my entire family have been using this company for many years now and so most of my friends it’s a friendly and helpful company and above all it’s reliable and reasonable.
Their cars are great
Recommend
Zu.
11 de agosto de 2025
Avaliação não solicitada
Resposta da Abetta
Thank you for your wonderful review and for recommending us. We truly appreciate your loyalty over the years, and it means a lot to know that both your family and friends trust us with their journeys. We're glad you find our service friendly, reliable, and good value — and that you’re happy with our cars too.
We look forward to continuing to provide you with great service for many years to come.
Wehad an excellent journey with a kind…
Wehad an excellent journey with a kind and attentive driver
6 de agosto de 2025
Avaliação não solicitada
Resposta da Abetta
Thank you for your lovely feedback! We're so pleased to hear you had an excellent journey and that your driver made a great impression. We’ll be sure to pass on your kind words — and we look forward to welcoming you again soon!
Not a great experience.
I have been using this company for about 20 years and like to support local companies. The staff in the office are friendly, but my latest experience was not great. I paid over £200 for two transfers (one to Luton and the other to Stansted) for a people carrier. On the outbound journey, the driver did not offer any help and watched me load my bags. The company explained that this was a temporary driver. On the return journey, the car that was sent had no working air conditioning. Not a great experience just getting off a flight on a hot summer day. While the company accepted the feedback, offering a £10 discount for the fact that both journeys had problems was a bit of an insult. I don't mind paying a premium to use a company like Abetta, but I do expect them to have courteous drivers and cars that are in good condition.
Update * 08/08/2025 After reading the reply, it is curious to hear that the claim that the air conditioning was working but was not functioning due to a "closed vent". More curious is that the driver had the windows open down the M25 and had the vent been closed why didn't he open it? A/C does not work well when the windows are open. More likely answer is that the car sent for the return journey had a REG of GD18 D** which indicates that car is over 7 years old. The car sent to pick us up had REG of KO18 U**, also 7 years old. Rather than making up an excuse, it would have better just to put your hands up and say you got it wrong and that the air conditioning did not work. I "proactively" will not use you again. Certainly a unique engagement strategy to call a 20 year client a liar for giving feedback.
15 de agosto de 2025
Avaliação não solicitada
Resposta da Abetta
Thank you for taking the time to leave your feedback, and for your loyalty over the past 20 years — your continued support means a great deal to us.
We’re very sorry to hear that your recent journeys didn’t meet the high standards we aim to uphold. Regarding the outbound trip, you’re absolutely right — a temporary driver was assigned that day due to exceptional circumstances, and we’ve since ensured this won’t happen again. You should always expect a courteous and helpful service, and we regret that this wasn’t your experience.
As for the return journey, we did follow up directly with you and confirmed that the air conditioning in the vehicle was fully operational — the issue arose due to a closed vent, which understandably led to the assumption that the system wasn’t working. We appreciate you taking the time to speak with us and allowing us to clarify this.
The goodwill gesture was offered as a sincere apology. We take all feedback seriously and will continue to review how we handle these situations.
We truly hope to have the opportunity to restore your confidence in our service.
Update 08/08/2025*
To clarify, our MPV fleet spans a wider range of vehicle ages than our standard saloon/executive fleet. This is common practice in the industry, as MPVs are specialist vehicles that are harder to source and are maintained to a high standard regardless of age.
All vehicles, including the one used for your return journey, undergo regular inspections by our office team to ensure they meet our operational standards. This includes checking the air conditioning system. We can confirm it was functioning at the time of your journey.
Regarding your observation about the vehicle’s age: the registration year has no bearing on the performance of the air conditioning system. An older, well-maintained vehicle’s A/C will function just as effectively as a newer one, provided it is serviced correctly — which ours are.
We appreciate your feedback and have reminded our drivers that, when passengers appear uncomfortable, they should proactively check ventilation and temperature settings during the trip.
I have been using Abetta for few years…
I have been using Abetta for few years and they are great. The drivers are very helpful and pleasant and the cars are really nice. Used them for journey to airport and then return? They are very prompt and were waiting on our return at the airport. Very good service.
4 de agosto de 2025
Avaliação não solicitada
Resposta da Abetta
Thank you for your kind words and continued support over the years! We’re so glad to hear you’ve had consistently positive experiences with our drivers and vehicles. Airport runs are a big part of what we do, and we’re pleased everything ran smoothly for both your departure and return. We truly appreciate your loyalty and look forward to being of service again soon!
Have been using Abetta for a few years…
Have been using Abetta for a few years now & find that all the drivers are friendly and their vehicles are always very clean along with notification as to their arrival time for pick up, whether we're going into London or a hospital or airport.
We have recommended them to friends as Abetta cars are highly efficient car service
1 de agosto de 2025
Avaliação não solicitada
Resposta da Abetta
Thank you for your continued trust over the years — it truly means a lot to us. We're so pleased to hear that our drivers, clean vehicles, and real-time notifications have made your journeys smooth and stress-free. Your recommendation to friends is the highest compliment we could receive. We look forward to being at your service again soon!
Efficient service
We were let down by a relative who was taking us to our coach in Barnet. I rang Abettacar and explained we had to be there quickly so not to miss the coach. The driver Sonny arrived at my house and efficiently got us there in time. Thank you for saving our holiday.
4 de agosto de 2025
Avaliação não solicitada
Resposta da Abetta
Thank you for sharing your experience — we’re so glad we could step in and help at short notice. We’ll be sure to pass on your thanks to Sonny, who will be pleased to hear he played a part in saving your holiday! Wishing you safe and happy travels, and we hope to be of service again in the future.
Have used Abetta a number of times…
Have used Abetta a number of times mainly for airport trips.
Always on time!
Nice vehicles, clean and tidy.
The drivers are friendly and helpful and go above and beyond.
Thank you Abetta!
2 de agosto de 2025
Avaliação não solicitada
Resposta da Abetta
Thank you so much for your kind words and continued support! We're delighted to hear that you've had consistently positive experiences with our airport service. Our team takes pride in being punctual, professional, and going the extra mile for our passengers. We look forward to welcoming you on board again soon — and thank you for choosing Abetta!
Enjoyed the lovely ride
Enjoyed the lovely ride, car and taking to the driver.
2 de agosto de 2025
Avaliação não solicitada
Resposta da Abetta
Thank you for your kind words! We're glad to hear you enjoyed the ride and the conversation with your driver. It’s always our goal to make every journey a pleasant one.
Reliable recommended minicab service
In my experience, Abetta provides a reliable minicab service at a fair price. Airport drop off and pick up drivers are prompt, polite and thoughtful. Staff in office are friendly and helpful.
30 de julho de 2025
Avaliação não solicitada
Resposta da Abetta
Thank you for taking the time to leave such a thoughtful review! We’re so pleased to hear that you've found our service reliable and fairly priced, and that both our drivers and office staff have left a positive impression.
Best Cab Company !
The booking process is the best I have ever used, a confirmation by text and email with all the details you need for pick up and collection. I have never been let down by this wonderful company. I made an over payment by my own mistake in cash and this was handed back to me instantly by the lovely driver. Cannot recommend highly enough and would not use anyone else !!
1 de agosto de 2025
Avaliação não solicitada
Resposta da Abetta
Thank you so much for your amazing feedback! We're thrilled to hear you’ve had such consistently positive experiences with us — from the smooth booking process to the honesty of our drivers. Stories like yours really highlight what we aim for every day: trust, reliability, and great service.
Excellent taxi service
Excellent taxi service. The car was waiting when I arrived. The driver was lovely and helpful. We arrived safely in time and happy
31 de julho de 2025
Avaliação não solicitada
Resposta da Abetta
Thank you for your kind feedback! We’re delighted to hear that everything went smoothly and that our driver made your journey pleasant. We appreciate you choosing Abetta Cars and look forward to welcoming you again soon.
We have been using Abetta for many…
We have been using Abetta for many years and have always been impressed with the service and would thoroughly recommend without heaitation.
30 de julho de 2025
Avaliação não solicitada
Resposta da Abetta
Thank you for your continued trust over the years — it truly means a lot to us. We're so pleased to hear you've consistently been impressed with our service. Your recommendation is the highest compliment we could receive!
Resposta da Abetta
Thank you so much for your kind words! We're glad to hear you enjoyed the service and found our cars and drivers up to standard. We truly appreciate your support and look forward to welcoming you again soon!
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