The sales assistant Maryam was excellent. Helpful,knowledgeable and understanding. She helped us find what we were looking for and organised an at home demonstration with great patience. The store... Ver mais
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3 St David’s Retail Park, Saltney, CH4 8SN Chester, Cheshire, GB
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The sales assistant Maryam was excellent. Helpful,knowledgeable and understanding. She helped us find what we were looking for and organised an at home demonstration with great patience. The store... Ver mais
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Well Informed lady - Sylvia ? In Saltney Store Explained everything Friendly and professional Thanks
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I recently visited this store to look for an indoor trolley for my mum. I was a little uncertain as to how to best approach this and was so grateful to be advised by Maryam. Quite simply, she could... Ver mais
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Ableworld stores do not stock batteries for Jolly Sport scooters which means they have to be ordered. They stock batteries for all the other scooters so why not Jolly Sport. This causes an inc... Ver mais
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Escrito pela empresa
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Free Professional Assembly

3 St David’s Retail Park, Saltney, CH4 8SN, Chester, Cheshire, Reino Unido
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Well Informed lady - Sylvia ? In Saltney Store
Explained everything
Friendly and professional
Thanks

Resposta da Ableworld - Chester
The sales assistant Maryam was excellent.
Helpful,knowledgeable and understanding.
She helped us find what we were looking for and organised an at home demonstration with great patience.
The store is easy to access and park too.

Resposta da Ableworld - Chester
I recently visited this store to look for an indoor trolley for my mum. I was a little uncertain as to how to best approach this and was so grateful to be advised by Maryam. Quite simply, she could not have been more helpful, professional, practical and patient! Nothing seemed too much bother and only wish I could give her more stars! Thank you so much.

Resposta da Ableworld - Chester

Resposta da Ableworld - Chester
Having visited the store in saltney , Chester , I was greeted by staff members Nick and Charlotte who were most helpful in assisting in my needs for a suitable scooter,
Every aspect was covered to suit me perfectly and I am so grateful for taking the time and care with me
My new scooter is excellent thankyou so much

Resposta da Ableworld - Chester
Nathalie was exceptionally helpful, knowledgeable and friendly. Nothing was too much trouble.

Resposta da Ableworld - Chester
Ableworld stores do not stock batteries for Jolly Sport scooters which means they have to be ordered. They stock batteries for all the other scooters so why not Jolly Sport. This causes an inconvenience

Resposta da Ableworld - Chester
I spoke to Nick on the phone and was given lots of advice. I dropped in to look at wheelchairs and 4 wheel walkers and was greeted by Nick who was very friendly and helpful. When my husband came out of hospital we came into purchase many things to make my husband's life much easier and Nick fitted them, to make the heights would work. Thank you Nick you are a star that gave great help at a difficult time.

Resposta da Ableworld - Chester
Have just posted my review on Google! VERY happy customer
Ableworld Mobility & Stairlifts Chester
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Ableworld Mobility & Stairlifts Chester
4.7
(65)
Mobility equipment supplier in Saltney, WalesClosed
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chris
4 reviews
I live alone in an upstairs private purpose built flat (only 2 floors) & was considering a stair lift. I phoned Ableworld (Saltney) & they quickly arranged an engineers visit. Engineer called to view, advise fitting & installation & to take …More
Bob “Robert” Bob
Local Guide·13 reviews
a year ago
I came in here asking if they sold humane mouse traps, to catch and relocate a mouse - or if they knew where I could find one, as I supposed with it being a green area that someone must sell one. …More
Ableworld Mobility & Stairlifts Chester (owner)
a year ago
Hi Rob!
It sounds like you may have got us confused with another store as we are a mobility product retailer, thank you for your review, please let us know if we can be of anymore help!
Take care,
Ableworld.
vincent beech
7 reviews
2 years ago
Dan and Zoey were really helpful following my wife's accident. We were supplied with a scooter at a very reasonable rate, given full instructions on how to pack into our car. A very positive experience and highly recommended
Ableworld Mobility & Stairlifts Chester (owner)
a year ago
Hello Vincent,
Thank you for taking the time to leave us this excellent review. We are delighted to hear that the team at Ableworld Chester were able to help you on your following your wife's accident. We look forward to welcoming you back in-store.
Take care
Ableworld
Ooops Dunno
Local Guide·209 reviews·127 photos
4 years ago
Excellent service 👌 wonderful people 🥰 There was no hurry to get the sale. I was left to facetime chat with my sister (a good 20 minutes) then chatted with Mum (as it's her chair) then my sister again. Before explaining everything Mum needed. Nothing was too much trouble. All sorted in one visit. Fantastic 👍❤️👍👌
Ableworld Mobility & Stairlifts Chester (owner)
4 years ago
Hello, Thank you for taking the time to leave us a great review. It's great to hear your recent experience in our Ableworld Chester store was fantastic. We pride ourselves in being an ethical trader who will not pressure sell items. We are happy to hear our store team were helpful and understanding and managed to sort your mum a chair in one visit. We hope you mum loves her new Ableworld chair. We look forward to seeing you again soon.
chris
4 reviews
7 hours ago
New
I live alone in an upstairs private purpose built flat (only 2 floors) & was considering a stair lift. I phoned Ableworld (Saltney) & they quickly arranged an engineers visit. Engineer called to view, advise fitting & installation & to take the necessary measurements. I'd had a couple of concerns but he explained everything thoroughly & left me a quote with all the details until I was decided. I'd been considering a reconditioned but decided to buy new. I phoned 2 weeks later & arranged for installation yesterday (4 July 2025) by the same engineer - Mark Darlington. He called on time & quickly fitted the stairlift which proved to be a quieter job than I expected & left no dust or mess at all. He then guided me through its operation, demonstrated how to use it & then had me do it myself. He also confirmed details of the warranty & where to phone if there's ever any problems. Mark was very pleasant throughout & very obviously knowledgeable in the product which is just so reassuring. I've already used it several times & love it. So a big thank you from a very happy customer!!

Resposta da Ableworld - Chester
Our recent experience was excellent. No hard sell and lovely staff who allowed mum to take her time. We got a lovely riser/recliner which is perfect for what we need. The after service is also amazing. Speedy responses and great communication. Brilliant service - wouldn't go anywhere else. Well done

Resposta da Ableworld - Chester
Came into branch today nick was very helpful to my father in law regarding a wheelchair well done and he's a credit to your store xxx

Resposta da Ableworld - Chester
What an amazing shop! We brought my elderly father to the Chester branch to choose a walker. Nicholas served us - he was fantastic! …no hard sell just good advice to help us choose the right kind of equipment. We’re so pleased, my father had been in a lot of pain using a single walking stick so which had deterred him from going out. Now, however, he’s really taken to the walker & is able to walk longer distances more quickly and confidently. He’s so much happier- thank you! - great shop, fantastic staff!

Resposta da Ableworld - Chester
I visted the store in Saltney near Chester today. Both Nick & Ryan were absolutely outstanding & so caring & knowledgeable.
They went above & beyond to help me in a very difficult situation-Thank you both very much.

Resposta da Ableworld - Chester
After less than 14 days, they woukd accept the wheelchair back which was sold the wrong size. As I could of fell out off. Size 18 sold but needed a 16.
Just spoke to the manager at the chester branch, who just could not give two craps, she is playing with our life's, then when said chair was sold worksizes not willing to take back. (Still have your wheel chair under the stairs in the way). Would you accept a return now, I would even take 20% off.

Resposta da Ableworld - Chester
Staff in both the store and the installation team are fantastic. They've been absolutely brilliant with advice and support with assistance kit. The store is well stocked and they are always happy to help with practical advice.

Resposta da Ableworld - Chester
A 1st class service from start to finish. Took my Mother in Law in to the Saltney branch (Chester) to look at assistance chairs. The manager of the store Helen, was extremely helpful, providing advice regarding size, seating positions, how to minimising potential pressure areas. We selected a chair there and then. Helen had the appropriate size coming in the following week.
When the chair came into store, and Mother in Law decided she wanted it. Helen went out of her way to arrange deliver the same day.
Delivery was FREE, amazing to find a company offering this additional extra. The delivery team were patient and informative when telling Mother in Law how to use the chair - even taking time to advise on speaking to medical staff about pressure cushions.
I can honestly say, I have never wrote a review before, but due to the excellent service of this team felt I had a duty to, as a special thanks to them for making my Mother in Law so happy! "I can feel the relief in my legs already"
Thank you! - PS make sure you meet Comedian Nic whilst in store :)

Resposta da Ableworld - Chester
Yesterday I went to your Chester store to look at Mobility scooters, I was feeling quite nervous and unsure about using one, I was served by Chris who I cant speak highly enough off he listened to my concerns, and was really helpful, he turned an experience that I wasn't looking forward too into a really enjoyable experience, also a shout out too Nick who helped put my mind at rest, you should be really proud of your staff in your Chester store, today I used my scooter and had an amazing time

Resposta da Ableworld - Chester
I purchased a four wheeled walking aid from Ableworld
Saltney near Chester. The service was outstanding. The young man who attended to me was very patient and helpful and was not trying to push a more expensive model. I would strongly recommend this branch to anyone needing to purchase an aid for a handicapped person.

Resposta da Ableworld - Chester
Been thinking about buying a Mobility Scooter after using a hired one on several occasions ~ got my very own now!
Lyn F. at Ableworld in Chester was so patient and knowledgeable.
She made sure I left the store ready to scoot safely.

Resposta da Ableworld - Chester
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