Somebody from Ableworld Colchester, on Friday, took my Mobility Scooter away from (Lexden Place, C03 9FD), for me as I no longer wanted it, for a small amount of cash. I am, and will always be ex... Ver mais
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Localização
Trocar localização5 The Stanway Centre, Peartree Road, CO3 0JX Colchester, Essex, GB
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Veja o que dizem as avaliações
We were attended to by William and he dealt with us in a professional manner in showing us the mobility scooters that might suit my needs. He explained everything I needed to know and demonstrated the... Ver mais
A empresa respondeu
I went to buy a wheelchair for my husband, the lovely person that helped me clearly demonstrated models, even saying i could try it with her in it to see what it was like to push. The service in ablew... Ver mais
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Called in to assess what I might need following an upcoming hip replacement operation. Very helpful member of staff who showed me what was available and offered very useful advice - we will be back!
A empresa respondeu
Detalhes da empresa
- Fornecedor de equipamentos para mobilidade
- também em
- Fornecedor de Artigos Hospitalares
- Fornecedor de Equipamentos para Deficientes
- Loja de cadeiras de rodas
Sobre Ableworld - Colchester
Escrito pela empresa
About Us
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
Ethical Traders
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our Products
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Free Expert Assembly
Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.
Informações de contato
5 The Stanway Centre, Peartree Road, CO3 0JX, Colchester, Essex, Reino Unido
- 01206 561335
4,7
Excelente
89 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 97% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service
I visited the store in Colchester to enquire about power chairs.
One of the assistants named William was extremely helpful and friendly and patiently answered my many questions.
I was given a full demonstration and was even allowed to try the chair out outside so I could experience how it would tackle various surfaces.
I proceeded to purchase the chair and I am really happy with it.
Another thing that impressed me was that William noticed that the footplates were at the wrong level on my manual wheelchair and he adjusted them for me free of charge.
Highly recommended
21 de setembro de 2022
Avaliação não solicitada
Resposta da Ableworld - Colchester
Hello Jane,
Thank you for taking the time to leave us an excellent review. we are pleased to hear that William was extremely helpful and answered all your queries which you had. We hope you like your new power chair and hope to see you again.
Take care
Ableworld
I really don’t want to give this…
I really don’t want to give this company even 1 star,
Shocking and most awful Service and staff I have ever met.the chair lift is breaking health and safety regs I’m sure.
So very very angry that the safety of my daughter and granddaughter is at risk whenever the chair is used.
9 de setembro de 2022
Avaliação não solicitada
Resposta da Ableworld - Colchester
Dear Suzy,
Many thanks for your recent review. We are sorry to hear that you have been left disappointed with Ableworld’s service. We as a company strive on our expertise and positive customer service at all of our stores and here at Head Office and strive to be as helpful and courteous as possible.
You can email into the following address support@ableworld.co.uk if you feel you would like to email your concerns directly to Head Office and someone will be happy to respond. Alternatively, you can call into Head Office on 01270 613671, choosing the option for Stairlift and we will be happy to assist and investigate any reported issues or concerns.
Yours Sincerely,
Ableworld
Mixed reactions
Mixed reactions to this particular order. Very helpful lady over the phone in Nantwich; it's always nice to feel someone is listening to your problem – the problem being a rather slow despatch of the item, and the lack of a tracking email from Parcelforce. The product itself is well made and stylish.
15 de junho de 2022
Resposta da Ableworld - Colchester
Hello Dr Kennedy,
Thank you for taking the time to leave us some feedback, all feedback is appreciated.
We are thrilled to hear that the lady you spoke to on the phone was very helpful recently. It is a shame to hear that Parcelforce did not provide you with tracking information. We will raise this with the ParcelForce team so this is resolved in the future.
Thank you,
Ableworld
Gerald and the team at Ableworld are…
Gerald and the team at Ableworld ,Colchester are absolutely wonderful. They work with so much, love, care, time and thought and continue to make my life easier with the products I have from them. I cannot thank them all enough. Brilliant team.
20 de dezembro de 2021
Avaliação não solicitada
Resposta da Ableworld - Colchester
Hello Vanessa,
Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Gerald and the team at Colchester were wonderful when you visited recently. It's great to hear they work with much love, care and time. We hope to see you again.
Kind regards,
Ableworld
Ace In The Pack
I hired
a scooter from the Colchester branch for the weekend, they was a slight issue with the hire but they went above and beyond to resolve the problem and I couldn't have been more happy with the outcome. The staff were friendly and professional and a credit to the company. I could not recommend the company more highly.
7 de dezembro de 2021
Avaliação não solicitada
Resposta da Ableworld - Colchester
Hello John,
Thank you for taking the time to leave us an excellent review. We are thrilled to hear that our Colchester team went above and beyond to resolve the problem you were having. It's great to hear the staff were friendly and professional. We hope to see you again.
Kind Regards,
Ableworld
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